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Razorpay Logo

Cloud-based payment processing software

Table of Contents

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Razorpay - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2026

Razorpay overview

What is Razorpay?

Razorpay is a cloud-based payment processing software designed to help midsize and large businesses manage finances through payment gateways, vendor payouts, and subscription options. It enables organizations to accept payments from customers through various methods and automate payouts to vendors and employees.

The platform includes online onboarding, feature-filled checkout, and performance tracking functionalities. Enterprises can utilize Razorpay’s payment pages to accept payments with a custom-branded online store. It allows stakeholders to accept international and domestic payments with automated payment receipts.

Razorpay offers an event registration module, which allows users to register event attendees online and send automated receipts to them in real-time.

Starting price

Free

Alternatives

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Pros & Cons

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Payment Processing

Payment Gateway

Security and Access Control

Customer Support

Bugs and Issues

Fraud Prevention

Razorpay’s user interface

Ease of use rating:

Razorpay review summaries overview

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(33)
3-4(28)
5(55)

What do users say about Razorpay?

Reviewers indicate Razorpay offers a wide range of payment options, easy integration, and user-friendly dashboards, making payment collection smooth for businesses of all sizes. They find it simple to set up, customizable, and effective for both domestic and international transactions, with features like payment links and pages that cater to diverse needs. Some mention that transaction fees can be high and certain payment methods or regions are not fully supported.

Users report the interface is generally easy to use, even for those without technical backgrounds. They feel customer support is inconsistent, with some experiencing slow or unhelpful responses, especially as business volumes grow.

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Who uses Razorpay?

Based on 116 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Market Research
Health, Wellness and Fitness
Accounting
Retail
Others

Use cases

Payment Processing
Payroll
Human Resources

Razorpay's key features

Most critical features, based on insights from Razorpay users:

Debit/Credit card processing
Mobile payments
Reporting/Analytics
Recurring/Subscription billing

All Razorpay features

Features rating:

API
Benefits management
Check printing
Compensation management
Compliance management
Data security
Debit/Credit card processing
Direct deposit
Employee database
Mobile payments
Offboarding
Onboarding
Online payments
Payment links
Payroll management
Payroll reporting
Recurring/Subscription billing
Reporting/Analytics
Self service portal
Tax calculation
Tax compliance
Third-Party integrations
Time & attendance

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Razorpay pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Razorpay price and value

Value for money rating:

To see what individual users think of Razorpay's price and value, check out the review snippets below.

“The dashboard makes it simple to track payments, refunds, and settlements in one place.”
AH

Aditi H.

freelancer

“We also like that it supports multiple payment options like UPI, cards, and net banking.”
AH

Aditi H.

freelancer

Razorpay integrations (0)

Integrations rated by users

We looked at 116 user reviews to identify which products are mentioned as Razorpay integrations and how users feel about them.

Integration rating: 5.0 (5)

Shopify logo
Shopify

Integration rating: 3.0 (5)

WizeFulfill integrated seamlessly with Shopify. Customer orders flow in, SKUs reflect the Shopify Pictures within WizeFulfill and shipping confirmation back to Shopify is instant.

CS

Cesar S.

Operations Manager

WooCommerce logo
WooCommerce

Integration rating: 5.0 (2)

Mis dos webs estuvieron durante tiempo en Wordpress

FS

Fernando S.

Periodista

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Zoho Books

Integration rating: 5.0 (2)

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UPilot

Integration rating: 4.0 (1)

It's my CRM and I need it for following uo in the future.

Dv

Dennis v.

CEO

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Razorpay customer support

What do users say about Razorpay customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Razorpay customer support.

A limited number of users found Razorpay's customer support knowledgeable, friendly, and helpful when resolving issues.

A significant portion of users report slow or unresponsive customer support, with long wait times for replies or resolutions.

Widespread user sentiment highlights difficulty reaching support, lack of direct contact options, and reliance on automated responses.

Common user feedback mentions unresolved tickets, repetitive generic replies, and poor follow-up from the support team.

Support options

24/7 (live rep)

Training options

Live online
In person

To see what individual users say about Razorpay's customer support, check out the review snippets below.

“Best part of Razorpay is there customer support.”

MA

Moh A.

Digital Marketer

“Customer support response times could be improved, especially during peak hours”

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Apurav T.

Senior Customer Care Professional

“Just automated bots replying to your queries and opening up issues closing them on their convenience just to send automated replies.”

MK

Mohit K.

CEO

“Support tickets will take days to attend, and will be closed without resolution.”

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Kathan M.

Owner

Razorpay FAQs

Q. Who are the typical users of Razorpay?

Razorpay has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. Does Razorpay support mobile devices?

Razorpay supports the following devices:
Android, iPad, iPhone


Q. What level of support does Razorpay offer?

Razorpay offers the following support options:
24/7 (Live rep)

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