SaaSOptics Pricing, Features, Reviews & Comparison of Alternatives

SaaSOptics

Subscription Management for B2B SaaS

4.53/5 (38 reviews)

SaaSOptics overview

What is SaaSOptics?

SaaSOptics is a subscription management platform that automates financial operations for growing B2B SaaS businesses. A cloud-based solution, the SaaSOptics platform allows businesses to pull accurate SaaS metrics and analytics quickly, scale billing and payments smoothly and automate GAAP/IFRS-compliant revenue recognition. Businesses built on SaaSOptics eliminate their risky dependency on spreadsheets and streamline financial operations. SaaSOptics is easy to use, trusted by investors, within reach for early-stage startups and provides a streamlined implementation process. SaaSOptics serves more than 700 customers worldwide and manages $7 billion in revenue.
saasoptics.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom

Supported languages

English
SaaSOptics screenshot: SaaSOptics key SaaS metricsSaaSOptics OverviewSaaSOptics screenshot: SaaSOptics expanded metricsSaaSOptics screenshot: SaaSOptics revenue and customer metrics

SaaSOptics user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.2
  4.1
  4.8
Matt Christopher

Amazing Analytics

Used daily for 6-12 months
Reviewed 2020-09-30
Review Source: Capterra

Again, the people have been incredible to work with. Management of imported historical data is not user friendly, but the management analytics functionality is pretty powerful. I am hoping they implement some of the invoicing customization/flexibility we need.

Pros
The reporting that comes from SaaSOptics is a game changer. It gives our management the information they need to understand the health of our subscription business and make critical strategic decisions. It also allows us to present our business in the most valuable light to outside parties evaluating our business. The subscription management features of the business are very helpful in managing renewals. The people at SaaSOptics are great to work with

Cons
The implementation was more challenging than we expected We had a lot of data that was not necessarily structured for a seamless import into SaasSOptics. this added a lot of time and resource to our implementation. The invoicing is not as flexible as we would like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Sasha Yee

Great Revenue software!

Used daily for 2+ years
Reviewed 2020-09-25
Review Source: Capterra

SaaSOptics made a huge difference throughout our company, from sales order management (implementing process controls on the GTM team) through to collections and dunning (dropping our AR from 65 to 32 in 3 months). It's been great for our size of company. I'm sure there are more robust softwares out there that can do more, but all of those were out of our price range. I also enjoy the fact that SaaSOptics is continually pushing out new features that directly impact and improve every day processes, not just higher level reporting or UI. Both high level reporting and UI changes are important, but being able to deliver on all 3 fronts, rather than just 2 means that SaaSOptics has been a pretty good company to grow alongside.

Pros
Customizable revenue schedules that are significantly better than the previous excel spreadsheets. This software dropped periodic revenue reconciliation from 4-6 hours to 30 min as a result. The collections and dunning automation is a lifesaver for small accounting/Finance operations teams. If you're only software option for managing Sales Tax is the baked in option within QBO, their Avatax integration is significant improvement on QBO.

Cons
The reporting is not as intuitive to team members who are not active and continuous users. Makes a LOT of sense to me, but I notice there's a learning curve for non-SaaSOptics users to understand the reporting.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Grace Devoto

Future invoices, Tax options & Client Billing (info) Profiles

Used daily for less than 6 months
Reviewed 2017-03-17
Review Source: Capterra

I do enjoy how easy it is to raise credits/invoices & sync these transactions to Quick Books from SaaSOptics. It is also very easy to reverse revenue by raising the transaction from the contract. The main issues I have, however, with this software can be narrowed down to - Future invoices, Tax options & Client Billing (info) Profiles: 1. I keep a self-maintained spreadsheet with future invoice details due to the following: Future invoices are not always pulling when the date is current; they are not appearing in the order processing (ready to bill) list within SaaSOptics because the 'e-invoice queue' check mark is dropping off. To avoid errors, to ensure that the client receives their invoice when the date is current, I track this info on a spreadsheet outside of SaaS. 2. I keep a maintained spreadsheet with billing profile information for our clients due to the following: Inconsistencies on the billing profiles between SaaSOptics, Sales Force & Quickbooks. Billing information can not be trusted, ease of use could be improved to avoid syncing headaches. To avoid errors, to ensure that the client receives their invoice with correct billing info, I track this info on a spreadhsset, outside of Saas. 3. I keep a maintained spreadsheet with tax tables and user tax details due to the following: The inability to add multiple sales tax rates in SaaSOptics / Quickbooks. Ease of use could be improved by allowing multiple rates to be added into the system & allowing tax addresses to be saved in the system. I calculate tax outside of SaaS/QB, maintain this info for reporting purposes & manually enter tax details on the tax line in QB/SaaS. My other option would be to create line items for tax ( I have discussed this option with QB) but then it would pull into SaaSOptics as a product line (not tax) which would in turn throw the financial summary out of balance. Total invoice line items scheduled would increase by the tax amount which would not balance to the revenue. 4. I pull data & cross-compare SaaSOptics with Quickbooks to fix the tax errors due to the incorrect sales tax rate is generating on the invoice. If the sales tax is blank in Quick Books but is set to taxable in SaaSOptics, an "inactive" rate pulls onto the invoice which is not at the correct rate. At the same time, when I pull this info, I also cross-compare against my self maintained spreadsheet to correct errors on the billing profiles. Thank you for your time!

Pros
Financial Summary - Overview of account

Cons
Tax options

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Vanessa Martin

Support & CS are vital

Used weekly for 6-12 months
Reviewed 2020-09-22
Review Source: Capterra

Pros
I am so happy that a customer success team has been added. This has been so important as we build our dashboards and reports that we use on a weekly/monthly basis.

Cons
The implementation and training was good but there was a lot I didn't learn that I didn't realize until after implementation was complete. There are a lot of features but I often have trouble figuring out where to go or what reports I need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andrei Z.

A fantastic and much-needed platform for growing SaaS businesses

Used daily for 2+ years
Reviewed 2018-08-28
Review Source: Capterra

Overall, I'd say that SaaSOptics has, after some up-front work to get it configured to our requirements, completely delivered on the lofty expectations we had for it. We have a two-person finance team managing a business that's doing >$15M of ARR. As you can imagine, these brave souls simply would not have time to pull together the sort of deep multi-faceted business intelligence reports and ongoing analytics that SaaSOptics gives us at basically the push of a button. It's been a very important tool for us as we manage growth and optimize our revenue streams.

Pros
SaaSOptics is incredibly flexible and the only solution of its kind that we've seen successfully integrate both Salesforce and Quickbooks in a way that actually dramatically saves time and improves data integrity. We test drove some competing solutions (all far more expensive) and, unfortunately, many of them actually created more issues for us than they solved.

Cons
The flip side of the incredible level of flexibility/customizability that SaaSOptics has is that it is not the simplest solution to learn to work with. While recent updates continue to simplify and enhance the UX, it's still a tool best suited for "power users" and takes some time to learn and use to its fullest extent. If you expect this to be "plug and play", you will be disappointed and not get the full value of the solution. With that said, it was certainly no more complex or challenging than implementing Salesforce.com for the first time, which is basically a rite of passage for most SaaS companies, so I would not let the learning curve deter you from investing in SaaSOptics. Our experience is that benefits of the time-saving workflows and powerful reporting far outweigh the time investment required to get ramped up. Their support has always been excellent and responsive as well, which makes a big difference with a more complex product like this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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SaaSOptics pricing

Pricing options
Subscription
View Pricing Plans

Contact SaaSOptics for pricing information.

SaaSOptics features

API
Accounting Management
Billing & Invoicing
Invoice Management
Multi-Currency
Reporting & Statistics

Accounting Integration (179 other apps)
Activity Dashboard (251 other apps)
Audit Trail (150 other apps)
Automatic Notifications (178 other apps)
Compliance Management (206 other apps)
Customizable Reporting (177 other apps)
Data Import/Export (199 other apps)
Electronic Payments (184 other apps)
Expense Tracking (171 other apps)
Financial Analysis (144 other apps)
Invoice Processing (161 other apps)
Real Time Data (157 other apps)
Third Party Integration (233 other apps)
Workflow Management (167 other apps)

Videos and tutorials

Additional information for SaaSOptics

Key features of SaaSOptics

  • Accounts Receivable
  • Automated Discovery
  • Billing Portal
  • Centralized SaaS Management
  • Customizable Invoices
  • Dunning Management
  • Invoice History
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Renewal Management
  • Revenue Recognition
  • SaaS Metrics & Analytics
  • Subscription Billing
  • Subscription Management
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