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Synerise Logo

AI-driven Customer Data & Experience Platform (CDXP)

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Synerise - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Synerise overview

What is Synerise?

Synerise is an AI-driven Customer Data & Experience Platform (CDXP). Comprehensive, data-driven solution that centralizes and utilizes customer data to enhance marketing and engagement. Leveraging advanced artificial intelligence, Synerise aggregates data from various sources, creating detailed, real-time customer profiles.

Key Strengths of Synerise

Synerise excels in several key areas that set it apart from other platforms:

- Real-time capabilities. Powered by TerrariumDB, our proprietary database engine designed specifically for behavioural intelligence, real-time computing

- AI Engine. The quality of AI algorithms confirmed by successful participation in: Rakuten Data Challenge 2020; Twitter RecSys AI Challenge 2021; KDD Cup 2021; Booking.com AI Challenge 2021

- Time-To-Market. Confirmed by numerous successful implementations across various clients from various industries.

Using Synerise you can:

- Respond to customer actions in real time with instant data collection

- Utilize AI-powered modules for recommendations, search, and predictions

- Deliver personalized content tailored to customer needs and expectations

- Provide a consistent omnichannel experience using the best channels and AI Time Optimizer

- Customize experiences across web, mobile, social media, and remarketing platforms

- Extend communication channels via API integrations (POS, Info Kiosk, Digital Signage, etc.)

- Access ready-to-use predefined use cases

- Ensure quick setup, even for advanced scenarios

- Create flexible campaigns and customer journeys

- Automate workflows for various scenarios, including back-office tasks

- Enjoy a modern UX with customizable templates

- Optimize continuously through A/B/x testing and intelligent traffic allocation

Applications Across Industries:

Across various industries, Synerise empowers businesses to stay competitive and meet their strategic goals.

Retail: Personalized product recommendations and demand prediction help retailers optimize inventory and ensure popular items are in stock, increasing sales.

E-Commerce: Real-time customer segmentation, personalization, and targeted marketing campaigns significantly enhance conversion rates.

Finance: AI-driven analytics enhance fraud detection and risk assessment, while personalized financial product recommendations increase engagement and satisfaction.

Telecommunications: Predictive maintenance capabilities improve service quality, and customer churn predictions enable proactive retention strategies.

No matter the industry, Synerise can adapt to meet specific needs and drive measurable results.

Pricing

“Pay-As-You-Go” is the basic pricing model for the Synerise usage. The cost of the platform is based on consumption, calculated as the collection, storage and processing/executing of data in any corresponding period (a month/quarter). This model offers a low entry point and is easy to scale as your business grows. Each functionality of the platform is available for one fee. Wherefore businesses can use a wide range of functionalities without incurring additional costs.

For an accurate quote, please contact one of our Certified Partners.

Starting price


Synerise’s user interface

Ease of use rating:

Synerise reviews

Overall rating

4.0

/5

3

Positive reviews

67

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.67/10
Rating distribution

5

4

3

2

1

1

1

1

0

0

Synerise's key features

Most critical features, based on insights from Synerise users:

A/B testing

All Synerise features

Features rating:

Abandoned cart saver
A/B testing
Access controls/permissions
Account based marketing
Activity dashboard
Activity tracking
Ad hoc query
Ad hoc reporting
Alerts/Escalation
Alerts/Notifications
API
Autoresponders
Behavioral analytics
Behavioral targeting
Behavior tracking
Benchmarking
Campaign analytics
Campaign management
Campaign planning
Campaign scheduling
Campaign segmentation
Campaign tracking
CAN-SPAM compliance
Channel management
Click tracking
Collaboration tools
Contact database
Contact management
Content Analytics
Content management
Contextual Targeting
Conversion tracking
CRM
Customer activity tracking
Customer database
Customer profiles
Customer segmentation
Customer surveys
Customizable branding
Customizable ctas
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard
Dashboard creation
Data connectors
Data extraction
Data import/export
Data integration
Data mapping
Data storage management
Data synchronization
Data transformation
Data visualization
Drag & drop
Drip campaigns
Dynamic content
Email campaign management
Email management
Email marketing
Email tracking
Engagement tracking
Event triggered actions
Experience Management
Forecasting
For ecommerce
For sales teams/organizations
GDPR compliance
Image library
Key performance indicators
Keyword tracking
Landing pages/web forms
Lead capture
Lead generation
Lead management
Lead qualification
List management
Machine learning
Marketing automation
Marketing calendar
Metadata management
Mobile access
Mobile app
Mobile optimization
Monitoring
Multi-Campaign
Multi-Channel attribution
Multi-Channel communication
Multi-Channel marketing
Multi-Language
Multiple data sources
Multivariate testing
Natural language processing
Performance metrics
Personalization
Predictive analytics
Predictive modeling
Process/Workflow automation
Product recommendations
Profitability analysis
Publishing/Sharing
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Recommendations
Reporting/Analytics
Reporting & statistics
ROI tracking
Role-Based permissions
Sales analytics
Scorecards
Search/Filter
Search marketing
Segmentation
Self service data preparation
SMS marketing
Social marketing
Social media integration
Strategic planning
Subscriber management
Surveys & feedback
Tagging
Template management
Third-Party integrations
Trend analysis
Trend/Problem indicators
Visual analytics
Website analytics
Website personalization
Website visitor tracking
Workflow management
WYSIWYG editor

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Synerise pricing

Value for money rating:

Starting from

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No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Synerise price and value

Value for money rating:

Synerise integrations (2)

Synerise support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
24/7 (Live rep)
FAQs/Forum
Phone Support

Training options

Live Online
Videos
Webinars
In Person
Documentation

Synerise FAQs

Q. Who are the typical users of Synerise?

Synerise has the following typical customers:
Large Enterprises, Small Business, Mid-size Business, Freelancers

These products have better value for money


Q. What level of support does Synerise offer?

Synerise offers the following support options:
Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

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