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AnswerRocket

AI-powered business analytics and visualization solution

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AnswerRocket Pricing, Features, Reviews and Alternatives

AnswerRocket product overview

What is AnswerRocket?

AnswerRocket is the AI-powered analytics tool for data and financial analysts, category managers, and market researchers that allows users to ask business questions about their enterprise data using natural language search.

Key benefits of using AnswerRocket

  • AnswerRocket understands natural language questions, finds the most relevant data sources possible, and automatically selects the most appropriate and customizable big data visualizations.

  • AnswerRocket's dashboard reporting helps users efficiently answer questions about people, products, costs, and revenues.

  • With AnswerRocket, businesses can explore marketing data, test hypotheses, and improve responses to customer requests for information.

  • AnswerRocket integrates with any internal or external data sources including ERP, CRM, data warehouse, census, weather, or market data for agile business intelligence.

  • AnswerRocket is web-based and can be accessed by multiple users from anywhere via laptop, tablet, and mobile device.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Chat
    Email/Help Desk

    Training options

    Documentation
    In Person
    Live Online

    AnswerRocket pricing information

    Value for money

    4.4

    /5

    14

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    AnswerRocket features

    Functionality

    4.4

    /5

    14

    Total features

    76

    11 categories

    Most valued features by users

    Data Visualization
    Reporting/Analytics
    Data Import/Export
    Visual Analytics
    Reporting & Statistics
    Dashboard
    Search/Filter
    Activity Dashboard

    Functionality contenders

    AnswerRocket users reviews

    Overall Rating

    4.6

    /5

    14

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.89/10
    Rating distribution

    5

    4

    3

    2

    1

    9

    5

    0

    0

    0

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Amazing Data Analytics Tools

    Reviewed 5 years ago
    Pros

    I've been using AnswerRocket for 6 months and I've had a positive experience.Good layout and structure - making it easy to navigate. Allows our users to ask intuitive questions of our data Intutive for end users to learn Easy implementation Great data visualizations -- allows us to change or customize easily Connects to all our critical data sources, especially Amazon RedShift

    Cons

    While there are some bugs and limitations in the software, the capabilities and user experience continue to improve. Would be great if dashboards stayed up to date in the background.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    An answer for that

    Reviewed 3 years ago
    Pros

    Answer Rocket looks great and offers a ton of flexibility in how you approach gaining insights from your data. I like how easy it was to convey the utility of the product by asking progressively harder questions and getting people engaged on new ways of looking out BI.

    Cons

    It is a steep learning curve. If you don't know all the already created terms, you can easily trip on what seem like basic queries. It's also easy to get in a rut. I didn't know about a lot of the features available until I went through training for another group.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Overall pleased with the ability of AR. When you make upgrades, the process needs to be smoother.

    Reviewed 5 years ago

    Ability to easily source key data from SAP, which help identify trends and influence key business decisions.

    Pros

    Like the new format of the software. Once you are used to the layout, it is a much better structure. The folder system is more intuitive. Really like the dashboard concept with all the corresponding reports in tabs.

    Cons

    The software is still "buggy". There are random times when it goes down and not accessible. The last major update was a bad experience. There were several days/weeks where accessing AR was spotty at best. Improve the software upgrade process. The new dashboard is good, but make tutorial info more available to help people understand the changes when they are this significant. Provide more ability to move folders around.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Great data analytics software!

    Reviewed 3 years ago

    The Arock support team is quick to respond and usually admits when it is a bug that they need to fix on their end. Overall support has been great!

    Pros

    For a product manager or any director level, this software is critical for gaining intelligence of your customer's behaviors. If your company doesn't have a way to learn about what the customer data is telling you, Answer Rocket is a great tool. Once connected with your ERP, you can ask it to query things like customer spend per time period and sales of certain products for defined customer sets. This an amazing tool for understanding your customers behaviors and even pulling a list of customers for your marketing campaigns.

    Cons

    There are a few features that would still be nice to have - like a set definition for fiscal calendars and the UI has a few irritating bugs, but it doesn't affect the output data and they are usually pretty quick to resolve.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Answer Rocket User Review

    Reviewed 6 years ago

    So far Answer Rocket has been great. The customer service has been amazing and the added functionality, improvements, and reactions to feedback and requests have been excellent to see in these early stages. I'm really excited about what this tool set is growing into.

    Pros

    The simplicity of use and the ease of customization

    Cons

    I still think some of the UI and interactions are a bit clunky or non-intuitive and while I don't know if it is even possible to improve, the wait times on some queries would be much better if they were shorter.

    Vendor response

    Thanks for the feedback, Thomas! We know how important the user experience is, and we're hoping you'll find that we're making continuous strides in this area. For the wait times - we're proud that AnswerRocket can generate answers in seconds to questions that otherwise take several hours or days for a data scientist to code and produce. But we understand your desire to get analytics even faster, and we're working on new ways to further shorten the response time.

    AnswerRocket FAQs and common questions

    Q. What type of pricing plans does AnswerRocket offer?

    AnswerRocket has the following pricing plans:
    Free Trial: Available


    Q. Who are the typical users of AnswerRocket?

    AnswerRocket has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does AnswerRocket support?

    AnswerRocket supports the following languages:
    English


    Q. Does AnswerRocket support mobile devices?

    AnswerRocket supports the following devices:
    Android, iPad, iPhone


    Q. Does AnswerRocket offer an API?

    No, AnswerRocket does not have an API available.


    Q. What other apps does AnswerRocket integrate with?

    AnswerRocket integrates with the following applications:
    Google Analytics 360, Google Drive, Content Hub, SAP Business One, Salesforce Sales Cloud, SAP HANA Cloud, Microsoft Excel


    Q. What level of support does AnswerRocket offer?

    AnswerRocket offers the following support options:
    Phone Support, Chat, Email/Help Desk

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