AnswerRocket Pricing, Features, Reviews & Comparison of Alternatives

AnswerRocket

Search-powered analytics and visualization tool

4.64/5 (14 reviews)

AnswerRocket overview

What is AnswerRocket?

NAMED A 2017 COOL VENDOR IN ANALYTICS BY GARTNER. AnswerRocket is a search-powered data analytics tool for sales representatives, operations teams and market researchers that allows users to ask business questions about enterprise data using natural language search. The solution uses machine learning techniques for scanning and learning from existing data and presents it in a way that business users can easily understand and explore.

AnswerRocket works by translating requests and finding the most relevant data sources. It then automatically selects the most appropriate big data visualization, with options for modification. The solution offers complete drill-down capabilities for dates, products and more, enabling users to drive to deeper insights. Visual customization and control allows the user to change the way data is displayed with a single click.

The guided analytics feature guides users towards possible solutions whenever AnswerRocket is not able to understand a term. Search powered dashboards enable users to have infinite access to insights at-a-glance. AnswerRocket integrates with various cloud services such as Salesforce, Amazon Redshift, Apache Drill, SAP Hana, Spark and more.
answerrocket.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
AnswerRocket screenshot: AnswerRocket users type analytics questions in natural language into the search box and get answers within seconds.AnswerRocket MobileAnswerRocket screenshot: Any data visualization can be drilled into for further exploration and follow-up questions. AnswerRocket screenshot: Users can create their own dashboards within seconds, just by stringing together a series of answers. These can be refreshed and shared at any time.AnswerRocket screenshot: With AnswerRocket, simple questions can generate complex analysis, such as this cohort comparison.AnswerRocket screenshot: The Insights section points out data trends and outliers that might not be immediately obvious from just the data visualization.AnswerRocket screenshot: AnswerRocket supports a multitude of data visualizations, including geographic maps.AnswerRocket screenshot: AnswerRocket automatically selects the type of visualization, based on the question asked. Users can quickly change the chart type to one of their choosing and customize the layout.AnswerRocket Testimonial: SnapAV

AnswerRocket reviews

Excellent
9

Very good
5

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.4
  4.8
Anonymous

Amazing Data Analytics Tools

Used weekly for free trial
Reviewed 2017-11-15
Review Source: GetApp

Pros
I've been using AnswerRocket for 6 months and I've had a positive experience.Good layout and structure - making it easy to navigate. Allows our users to ask intuitive questions of our data Intutive for end users to learn Easy implementation Great data visualizations -- allows us to change or customize easily Connects to all our critical data sources, especially Amazon RedShift

Cons
While there are some bugs and limitations in the software, the capabilities and user experience continue to improve. Would be great if dashboards stayed up to date in the background.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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James Bond

An answer for that

Used monthly for 1-2 years
Reviewed 2019-09-10
Review Source: Capterra

Pros
Answer Rocket looks great and offers a ton of flexibility in how you approach gaining insights from your data. I like how easy it was to convey the utility of the product by asking progressively harder questions and getting people engaged on new ways of looking out BI.

Cons
It is a steep learning curve. If you don't know all the already created terms, you can easily trip on what seem like basic queries. It's also easy to get in a rut. I didn't know about a lot of the features available until I went through training for another group.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Andras Balassy

Overall pleased with the ability of AR. When you make upgrades, the process needs to be smoother.

Used daily for 1-2 years
Reviewed 2017-05-08
Review Source: Capterra

Ability to easily source key data from SAP, which help identify trends and influence key business decisions.

Pros
Like the new format of the software. Once you are used to the layout, it is a much better structure. The folder system is more intuitive. Really like the dashboard concept with all the corresponding reports in tabs.

Cons
The software is still "buggy". There are random times when it goes down and not accessible. The last major update was a bad experience. There were several days/weeks where accessing AR was spotty at best. Improve the software upgrade process. The new dashboard is good, but make tutorial info more available to help people understand the changes when they are this significant. Provide more ability to move folders around.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Scott Normand

Great data analytics software!

Used daily for 2+ years
Reviewed 2019-08-19
Review Source: Capterra

The Arock support team is quick to respond and usually admits when it is a bug that they need to fix on their end. Overall support has been great!

Pros
For a product manager or any director level, this software is critical for gaining intelligence of your customer's behaviors. If your company doesn't have a way to learn about what the customer data is telling you, Answer Rocket is a great tool. Once connected with your ERP, you can ask it to query things like customer spend per time period and sales of certain products for defined customer sets. This an amazing tool for understanding your customers behaviors and even pulling a list of customers for your marketing campaigns.

Cons
There are a few features that would still be nice to have - like a set definition for fiscal calendars and the UI has a few irritating bugs, but it doesn't affect the output data and they are usually pretty quick to resolve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Thomas Holt

Answer Rocket User Review

Used daily for 6-12 months
Reviewed 2016-12-07
Review Source: Capterra

So far Answer Rocket has been great. The customer service has been amazing and the added functionality, improvements, and reactions to feedback and requests have been excellent to see in these early stages. I'm really excited about what this tool set is growing into.

Pros
The simplicity of use and the ease of customization

Cons
I still think some of the UI and interactions are a bit clunky or non-intuitive and while I don't know if it is even possible to improve, the wait times on some queries would be much better if they were shorter.

Response from AnswerRocket


Thanks for the feedback, Thomas! We know how important the user experience is, and we're hoping you'll find that we're making continuous strides in this area. For the wait times - we're proud that AnswerRocket can generate answers in seconds to questions that otherwise take several hours or days for a data scientist to code and produce. But we understand your desire to get analytics even faster, and we're working on new ways to further shorten the response time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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AnswerRocket pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Contact AnswerRocket for pricing details.

AnswerRocket features

Activity Dashboard
Ad hoc Reporting
Business Intelligence
Customizable Reporting
Dashboard Creation
Data Filtering
Data Visualization
Reporting & Statistics
Third Party Integration
Trend Analysis
Visual Analytics

API (167 other apps)
Charting (77 other apps)
Collaboration Tools (67 other apps)
Data Import/Export (108 other apps)
Drag & Drop Interface (66 other apps)
Monitoring (80 other apps)
Predictive Analytics (68 other apps)
Real Time Analytics (108 other apps)
Real Time Data (81 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for AnswerRocket

Key features of AnswerRocket

  • Artificial Intelligence
  • Automated Analysis
  • Automation
  • Big data visualization
  • Business intelligence and analytics
  • CRM and ERP integration
  • Data analytics tool
  • Data visualization
  • Guided analytics
  • Insights
  • Internal or external data sources
  • Machine learning
  • Marketing data
  • Modifying options
  • Question rephrasing
  • Scans and learns from existing data
  • Search powered dashboards
  • Search-powered analytics
  • Test hypotheses
  • Third party integration
  • Type natural business questions
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Benefits

AnswerRocket 'understands' natural questions, finds the most relevant data sources, and automatically selects the most appropriate big data visualization with options for modification.

AnswerRocket's dashboard reporting helps operations teams efficiently answer questions about people, products, costs, and revenues.

Using AnswerRocket, organizations can explore marketing data, test hypotheses, and improve responses to customer requests for information.

AnswerRocket integrates with any internal or external data sources including ERP, CRM, data warehouse, census, weather, or market data for agile business intelligence.

AnswerRocket is web-based and can be accessed by multiple users from anywhere, whether in the office or in the field, via laptop, tablet, or mobile device.