Additional information for Synerise
Key features of Synerise
- Analytics
- Multi-Channel Collection
- Customer activity tracking & reporting
- Transaction history
- Activity tracking
- Task management
- Reporting & statistics
- Demographic data
- Customer profiles
- Real time monitoring
- Campaign management
- Data import / export
- Search functionality
- Lead management
- Customer history
- Transaction monitoring
- Dashboard
- Push notifications
- Campaign planning
- Multi-campaign
- Multi-channel marketing
- Multi-channel communication
- SMS marketing
- SMS integration
- Promotions management
- Drag & drop interface
- Email templates
- Customizable templates
- Customer loyalty
- Email marketing
- Views
- @mentions
- Email notifications
- Prioritizing
- Permission management
- Task tracking
- Collaboration tools
- Tags & keywords
- Action item tracking
- Action planning
- Action management
- Email invitations
- Multiple projects
- Workflow automation
- Event triggered actions
- Task scheduling
- Automatic reminders
- Archives
- Predictive analytics
- Click-through tracking
- Machine learning
- Forecasting
- Data storage management
- Data capture transfer
- Contact management
- Customer categorization
- Dynamic content
- API Availability
- Engagement analytics
- Customer data
- Geolocation data
- Event triggered email
- "What If" Scenarios
- A/B Testing No Description
- Access Control
- API
Benefits
Synerise gathers contact, behavioral, and geolocation customer data from both online & offline sources to provide a chronological list of all customer interactions (transactions, website visits, sent emails, push notifications, social media activity & more).
The platform analyzes all client data to prepare predictions, personalized offers and recommendations for every client.
Marketers can plan, personalize and optimize the customer journey with event triggered actions across various platforms and devices.
Synerise's prediction module is based on sophisticated proprietary machine learning algorithms. Its cutting-edge Artificial Intelligence is built on a high-efficiency, scalable architecture to give real-time, accurate predictions.
Synerise's Messenger module improves the customer support experience by enabling real time communication with customers.
