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YayPay Pricing, Features, Reviews and Alternatives

YayPay product overview

What is YayPay?

YayPay is a cloud-based account receivables management & automation solution that makes collecting money fast, easy, and highly predictable. The platform offers real-time analytics, automated workflows, and CRM functionality to provide better visibility into the collections process across teams, alleviate unnecessary manual work, and retain customers.

Key benefits of using YayPay

  • Real-time cash forecasts and accounts receivable analytics give users an overview of receivables status and any emerging trends.

  • The dynamic accounts receivable aging report automatically displays to users which customers require follow-ups and when action is required.

  • The built-in customer relationship management (CRM) functionality allows users to log calls, track activity, and make notes on customers.

  • Customer contact details and communication histories are automatically synchronized by YayPay, allowing users to access information in a single place.

  • Full communication histories are recorded, enabling users to track contact they have had with customers and take action to follow up on outstanding receivables when necessary.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support

    Training options

    Live Online
    Documentation
    Webinars

    YayPay pricing information

    Value for money

    4.5

    /5

    26

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    YayPay features

    Functionality

    4.3

    /5

    26

    Total features

    47

    7 categories

    Most valued features by users

    API
    Billing & Invoicing
    Multi-Currency
    Workflow Management
    Real Time Data
    Accounting
    Activity Tracking
    Accounting Integration

    YayPay users reviews

    Overall Rating

    4.5

    /5

    26

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.31/10
    Rating distribution

    5

    4

    3

    2

    1

    14

    11

    1

    0

    0

    Pros
    The software is very user friendly and has a great potential to be a very robust system that can stand out amongst a sea of dunning apps.
    I love the ease and accessibility of using YayPay. Very fast and super simple.
    Mostly you see a lot of AP solutions so it was a nice change to see an AR solution. It really helps when you're looking into prioritizing cashflow and cash collections.
    Cons
    Recurring problems with invoice PDF's not being sent to customers, issues with customer contacts not updating between YayPay and Intacct, not being able to easily audit the system, etc.
    No much to complain about. There is definitely an on-boarding process that takes some time to get going, but once you get everything setup it becomes a big time saver.
    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Best debt collection software for the money

    Reviewed 3 years ago

    We feel like a real partner with Yaypay. They always provide timely support, listen to our feedback and work hard to address the items as quickly as possible.

    Pros

    Yaypay is very intuitive and friendly to use that allows anyone to easily view and understand the data. It is capturing more features all the time and well versed with tight integration to our other systems.

    Cons

    There are a few more features we would like however, they are quickly capturing more features and continuing getting more feedback.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Yaypay

    Reviewed a year ago

    Yaypay has been great so far. Sure easy to navigate through things. We are able to set up our own email templets, set to do tasks, assign tasks to specific people. Everything we want done automatically we can do. through yaypay now.

    Pros

    This software is extremely user friendly. You can customize it to your own liking and to your ability based on your company

    Cons

    So far have not found anything that we dislike about it just yet. Setting our company up within yaypay has been a long process so we are hoping it all works out exactly the way we want it to

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    YayPay

    Reviewed 3 years ago
    Pros

    I like the dashboard because it shows all of the pertinent aging information (DSO, total payments collected for the month, total outstanding invoices, etc) with ease of access to the details of that data. Website is bright and easy to navigate. Very simple.

    Cons

    I would like to search an invoice in the search bar and have the account pop up without having to drill into the window. I would like to be able to send notices on the individual invoice contact level. Right now we are only able to send on an account level.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    YayPay and Us

    Reviewed 3 years ago

    Overall YayPay has been a great partner and we understand the limitations at the moment due to it being a relative new software and understanding their pipeline for add-ons. We hope to see great things from YayPay.

    Pros

    The software is very user friendly and has a great potential to be a very robust system that can stand out amongst a sea of dunning apps. I do like the support and direct line I have with our Account Manager, since this gives a more on-hand care touch, which I hope doesn't change as they scale.

    Cons

    There are challenges with the partners YayPay has partnered with such as credit card merchants, it seems the partners are not very flexible with terms and have a very "our way or nothing at all" attitude and are care more about their bottomline than having a good partnership and thus has prevented us from using YayPay to its fullest capabilities.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    GREAT app! Amazing Rating system for Customers

    Reviewed 3 years ago
    Pros

    The software is great. It can handle many accounts, have billing history, and make auto emails. Its makes it as well easy for customers to way via ACH or card.

    Cons

    Nothing really! The app is great and it would be cool to see a iPhone app.

    YayPay FAQs and common questions

    Q. What type of pricing plans does YayPay offer?

    YayPay has the following pricing plans:
    Pricing model: Subscription


    Q. Who are the typical users of YayPay?

    YayPay has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does YayPay support?

    YayPay supports the following languages:
    English


    Q. Does YayPay offer an API?

    Yes, YayPay has an API available for use.


    Q. What other apps does YayPay integrate with?

    YayPay integrates with the following applications:
    Sage Intacct, Zuora, NetSuite, SAP Business One, Sage X3, Quickbooks Online, Acumatica Cloud ERP, Salesforce Platform


    Q. What level of support does YayPay offer?

    YayPay offers the following support options:
    Email/Help Desk, Chat, Phone Support

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