YayPay Pricing, Features, Reviews & Comparison of Alternatives

YayPay

Smart AR for Smart Teams

4.5/5 (24 reviews)

YayPay overview

What is YayPay?

YayPay is a cloud-based account receivables management & automation solution that makes collecting money fast, easy, and highly predictable. The platform offers real-time analytics, automated workflows, and CRM functionality to provide better visibility into the collections process across teams, alleviate unnecessary manual work, and retain customers.

YayPay is best for B2B companies doing 500 or more invoices every month, with a back office finance team that is looking to better manage a large invoice volume. Our customers are tech savvy SaaS or media companies optimizing their internal processes with YayPay’s streamlined workflow, self-serviceability in ease of use, and ability to leverage machine learning to predict payment behavior. We also serve manufacturers, distributors, and retailers that benefit from credit assessment, cash app, and dispute management that comes from the tracking of complex orders.

Users have access to real-time analytics and cash forecasting tools, giving them an overview of their AR pipeline health on a single page and enabling the identification of any emerging trends. Users can view figures for the average days sales outstanding (DSO), open invoices, cash collected, reminders opened, collection effectiveness, and more, with at-a-glance indicators of the performance compared to the previous week. YayPay integrates with leading ERP financial management systems including Sage Intacct and Oracle NetSuite, and CRMs such as SalesForce. Contact details and communication histories are automatically synchronized, giving users up-to-date information at all times. Automated email reminders and AR workflows are also included, designed to streamline the collection process and reduce the amount of manual communication required by users.
www.quadient.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
YayPay screenshotYayPay Account Receivable AutomationYayPay screenshotYayPay screenshotYayPay screenshotYayPay screenshotYayPay screenshot

YayPay user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.3
  4.6
  4.8
Kyle K.

Best debt collection software for the money

Used weekly for 6-12 months
Reviewed 2019-04-30
Review Source: Capterra

We feel like a real partner with Yaypay. They always provide timely support, listen to our feedback and work hard to address the items as quickly as possible.

Pros
Yaypay is very intuitive and friendly to use that allows anyone to easily view and understand the data. It is capturing more features all the time and well versed with tight integration to our other systems.

Cons
There are a few more features we would like however, they are quickly capturing more features and continuing getting more feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Mohammad N.

YayPay and Us

Used daily for 6-12 months
Reviewed 2019-04-30
Review Source: Capterra

Overall YayPay has been a great partner and we understand the limitations at the moment due to it being a relative new software and understanding their pipeline for add-ons. We hope to see great things from YayPay.

Pros
The software is very user friendly and has a great potential to be a very robust system that can stand out amongst a sea of dunning apps. I do like the support and direct line I have with our Account Manager, since this gives a more on-hand care touch, which I hope doesn't change as they scale.

Cons
There are challenges with the partners YayPay has partnered with such as credit card merchants, it seems the partners are not very flexible with terms and have a very "our way or nothing at all" attitude and are care more about their bottomline than having a good partnership and thus has prevented us from using YayPay to its fullest capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

From an IC standpoint, very helpful

Used weekly for less than 6 months
Reviewed 2021-02-26
Review Source: Capterra

Pros
As an AM I need to have clear insights into my customers and if they owe money or when they can expect their next bill, etc. YayPay is straightforward and easy to use and allows me to have transparency into my book of business.

Cons
I've been using YayPay for less than 6 months and so far it's nothing but helpful.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Anonymous

YayPay

Used weekly for less than 6 months
Reviewed 2019-05-01
Review Source: Capterra

Pros
I like the dashboard because it shows all of the pertinent aging information (DSO, total payments collected for the month, total outstanding invoices, etc) with ease of access to the details of that data. Website is bright and easy to navigate. Very simple.

Cons
I would like to search an invoice in the search bar and have the account pop up without having to drill into the window. I would like to be able to send notices on the individual invoice contact level. Right now we are only able to send on an account level.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Sarah-Jayne M.

Yaypay: A quality Solution Meeting and Exceeding Business Needs!

Used daily for less than 6 months
Reviewed 2019-04-30
Review Source: Capterra

Yaypay has enabled us to automate frequent and consistent communication with our customers which has reduced the time spent by our AR team doing repetitive tasks, allowing them time to focus on value added activities. We have only been live for just over a month but we have see some acceleration of cash receipts, and are hoping for a reduction in DSO.

Pros
The software is easy to implement and the Yaypay team does most of the heavy lifting! The User Interface is easy to use, even for our Collections Specialists in other global regions. The self service customization makes updating or changing communications and workflows easy and immediate. The Yaypay team is helpful, professional and knowledgeable. They are open to feedback and improvements and continue to seek ways to better serve their customers!

Cons
Some of the functionality isn't there yet or doesn't work with our instance of our ERP. It's scaled for Global use but is still very US centric, common business practises in EMEA as an example (date format) cannot be localized.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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YayPay pricing

Pricing options
Subscription
View Pricing Plans

Pricing is based off of invoice volume. Contact for more information.

YayPay features

API
Accounting
Accounting Integration
Billing & Invoicing
Electronic Payments
Multi-Currency
Recurring/Subscription Billing
Workflow Management

Activity Dashboard (364 other apps)
Alerts/Notifications (316 other apps)
Audit Trail (267 other apps)
Compliance Management (353 other apps)
Customizable Reports (236 other apps)
Data Import/Export (342 other apps)
Expense Tracking (256 other apps)
Invoice Management (298 other apps)
Invoice Processing (227 other apps)
Reporting & Statistics (404 other apps)
Reporting/Analytics (352 other apps)
Third Party Integrations (324 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for YayPay

Key features of YayPay

  • Denial tracking
  • Real-time analytics
  • Cash forecasts
  • Dynamic aging report
  • Customer relationship management (CRM)
  • Communication histories
  • Communication tracking
  • Accounts receivable activity tracking
  • QuickBooks integration
  • Invoice progress tracking
  • Automated email & text reminders
  • Reminder workflows
  • Reminders before & after due date
  • Secure payments link
  • ERP integration
  • Data sync
  • Call logging
  • Multiple currency options
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Benefits

Real-time cash forecasts and accounts receivable analytics give users an overview of receivables status and any emerging trends.

The dynamic accounts receivable aging report automatically displays to users which customers require follow-ups and when action is required.

The built-in customer relationship management (CRM) functionality allows users to log calls, track activity, and make notes on customers.

Customer contact details and communication histories are automatically synchronized by YayPay, allowing users to access information in a single place.

Full communication histories are recorded, enabling users to track contact they have had with customers and take action to follow up on outstanding receivables when necessary.