FAMCare Pricing, Features, Reviews and Alternatives

The ability to modify it to fit my needs.

It takes some technical knowledge to be able to create forms.

Thank you Heather. Great feedback and it appears we're doing things right!

FAMCare is efficient in data collection, reporting, and case management. The software has enabled our agency to go from paper files and documentation to electronic. We can track user activity, documentation, and caseloads. Also, FAMCare has provided us with tools to report on data that is being collected by staff. Our staff no longer report data in a spreadsheet and then another staff member compile...

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FAMCare is solely web-based which means that an internet connection is required. While most of the clients we serve have cell service in their area, we have a few that have little to no service. In those cases, we do have to resort to paper documents. Currently, I am not aware of any offline components that can upload to FAMCare when internet connectivity is reestablished.

Travis - thank you for your feedback. It is very much appreciated. Regarding offline components - we have created a few forms for clients that have helped in this regard. In most cases they were tied to case notes and basic demographic. As a custom project - we can tailor forms to work in an offline setting which would sync to FAMCare once an Internet connection was established.

It was the only option we had at the time.

It took years to configure and customize the system with foster care managers learning how to code SQL to help support and move the project along.

Hi Judith, we're sorry to hear about your experience. I know there were some extenuating circumstances outside of our control that contributed to several issues when you were with us years ago. We pride ourselves on the overall efficiency of FAMCare and the high quality standards we maintain. As you can see from our other reviews, we work hard at providing great service and a solid platform to our clients. We may not be able to change the past, but would love the opportunity to show you how FAMCare is helping agencies today. I think it would change your mind. Thanks again Judith.

Our FAMCare tool fully meets our expectations. While we've redirected our approach since our initial roll out, we feel we made the right choice. We've invested a great deal of energy and resources in adding more customizations since we went live with the system. The support we received from the GVT staff has been a value add for us. The flexibility of this product is key for us...

There's not much can say here. I learn something new each day. Our Internal IT staff love the product. I, however, would like to improve on the developing and placement of quick reports. Additionally, PATHWAYS could be a little more flexible with regards to recurring events. Monthly versus 30 days events. Accounting for months with 28, 29, 30 and 31 day durations.

Joe - we appreciate your feedback! Your suggestion around the Pathways module is much appreciated and a great idea - will make it a consideration for an update. Thank you again for your continued support in our team and product!

FamCare has so many features that we don't even need to use them all. The customer service has been exceptional and our staff like using the software. It helps us in so many ways!

A written guide for various processes, such as where to find the varoius user settings or how to locate the right pages in configure mode to make changes, would be so helpful. There are so many options and I cannot remember all of the locations and all of steps to setting things up, so a place to refer back to would be so helpful, like a user guide.