FAMCare Pricing, Features, Reviews & Comparison of Alternatives


Case management software for non-profits & government bodies

4.42/5 (12 reviews)

FAMCare overview

FAMCare is a case management software that helps human services agencies, non-profit organizations and government bodies to manage information and data. The software can either be installed on-premises or be hosted in the cloud.

FAMCare can be customized to meet the specific requirements of small, mid-size and large clients and offers a wide range of features including case alerts, dynamic calendars, workflow processors, knowledge base and case notes management. The software also provides advanced data analytics and reporting features that support query design, evaluates case load turnover and utilizes SQL reporting server 2008 to slice and filter the information. The tool offers custom-tailored reports, assessment management, real-time productivity metrics, learning management and residential facility management features. FAMCare provides web service components to connect to third-party software systems and supports data imports from excel spreadsheets, other databases and legacy systems. The product has a multi-dimensional security model and offers secure data centers, 128-bit encryption of data, automatic backups & snapshots and is HIPAA compliant.

FAMCare is used by foster care centers, juvenile justice homes, catholic charities, clinical health centers, rehabilitation centers and behavioral health cli​nics. Lilliput Children’s Services, Abba House, Holy Cross Children's Services of Michigan, Michigan Department of Human Services and Oakland County Children's Home are some of its customers.


Starting from
Pricing options
Value for money
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Business size



United States

Supported languages

FAMCare screenshot: FAMCare can be accessed on multiple device types including Android tablets, iPads and smart phonesPaper vs. Electronic Case Management - You Decide | FAMCare Human Services SoftwareFAMCare screenshot: FAMCare offers advanced data analytics and reporting featuresFAMCare screenshot: FAMCare offers human services related case management solutionsFAMCare screenshot: FAMCare provides interactive dashboard toolsFAMCare screenshot: FAMCare supports ad-hoc query toolsFAMCare screenshot: FAMCare supports search functionality within the product

FAMCare reviews

Value for money
Ease of use
Customer support
Heather Lytle

FAMCARE is wonderful!

Used daily for 2+ years
Reviewed 2016-08-31
Review Source: Capterra

We had a system before using FAMCARE that offered similar although much less varied and effective software. In switching to FAMCARE we were able to keep all of the amenities from the one system, plus many additional options. GVT was able to transfer all of our data from the old system into the new system. We must keep casenotes for every activity we do, and FAMCARE allows for that which includes the ability to change what forms are available based on programs. The single best part about FAMCARE is the ability to create personalized specific forms based on different programs as well as reports to collect data from those forms. GVT offered training in the beginning as well as online video help so a person can learn how to maneuver through the system. It is user friendly for employees who just need to enter data and as it is web based it can be accessed anytime there is internet. Our employees are out in the field most of the time so to be able to access the system from anywhere is awesome. The following aspects of FAMCARE are what make it great: It has helped us to become entirely paperless. All forms that used to be filled out on paper can now be filled out online including signatures when necessary. The casenotes lock so they may not be changed except by a supervisor. There are different security measures which can determine a person's access. There is a configure mode so that wording on forms might be changed immediately. We have three fields to record time so we can differentiate between travel time and actual activity time. A supervisor can mirror a staff member at any time to see what they see. There is also a system of reminders to ensure staff fill out forms within a given time period. There are so many options that come with the system that I would imagine it would fit almost any non-profit's needs. Or any other sector that requires casenotes for that matter. We are very pleased.The ability to modify it to fit my needs.

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Travis Dillard

Adaptable and Versatile for Business Practices

Used daily for 1-2 years
Reviewed 2017-12-07
Review Source: Capterra

FAMCare is efficient in data collection, reporting, and case management. The software has enabled our agency to go from paper files and documentation to electronic. We can track user activity, documentation, and caseloads. Also, FAMCare has provided us with tools to report on data that is being collected by staff. Our staff no longer report data in a spreadsheet and then another staff member compile it to a master spreadsheet. In a fast pace world, our old methods were not efficient or reliable. Also, simple forms can be created without having any web coding knowledge through their Pathways module. This helped our agency create agency specific forms and collect data electronically. FAMCare has helped us grow as an agency, provide better case management to our clients, and monitor our staff for productivity and efficiency.

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Joe Strickland

My experience has been very positive. Recommend!!!

Used daily for 1-2 years
Reviewed 2017-12-04
Review Source: Capterra

Report ability, measurability, accountability....Our FAMCare tool fully meets our expectations. While we've redirected our approach since our initial roll out, we feel we made the right choice. We've invested a great deal of energy and resources in adding more customizations since we went live with the system. The support we received from the GVT staff has been a value add for us. The flexibility of this product is key for us...

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Todd Yourell

It is without peer

Used weekly for 1-2 years
Reviewed 2016-08-18
Review Source: Capterra

I researched all over the world to find software that had a basis for what we needed it to do yet is customisable to our specific needs. FAMCare came out as the best product available, and I have not at all been let down. FAMCare is the best system I have seen in regard to maintaining records for Foster Care, Residential Care and other community support programs that we operate.It is great that a lot of the fields and forms are customisable and that we can create our own forms The team worked so hard to amend the system to cater for our different time zone, spelling etc. Dave Becker

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Karen Brown

Marygrove FamCare

Reviewed 2013-05-10
Review Source: Capterra

Make the treatment plans more user friendly, i.e. have a way to enter comments on the main page. Allow individuals to tailor the font to their preference for printing purposes. Provide the option to transfer case notes or information to the treatment plan. Possibly put more check boxes on case notes and treatment plans instead of comment boxes. The pros are having everything at my fingertips, including: medications, incident reports, daily logs, etc; quick communication, ability to have overall communication with different team members. Customer service is prompt.

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FAMCare pricing

Starting from
Pricing options
View Pricing Plans

FAMCare5 Annual - $5000/yr (5 users)
FAMCare Annual - Contact Global Vision Technologies, Inc. for pricing information or a quote. Each quote is tailored to a client's needs.

FAMCare features

Activity Dashboard
Alerts / Escalation
Case Management
Customizable Reporting
Data Import/Export
Incident Management

Activity Tracking (6 other apps)
Asset Management (5 other apps)
Automatic Notifications (6 other apps)
Billing & Invoicing (5 other apps)
Contact Database (5 other apps)
Custom Forms (7 other apps)
Document Storage (6 other apps)
Geographic Maps (10 other apps)
Permission Management (6 other apps)
Records Management (6 other apps)
Reporting & Statistics (6 other apps)
Third Party Integration (8 other apps)
Workflow Management (7 other apps)

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for FAMCare

Key features of FAMCare

  • Assessment management
  • Automatic backup
  • Automatic reminders
  • Dynamic calendar
  • Custom reports
  • Event tracking
  • Incident report management
  • Learning management
  • Workflow processor
  • Referral management
  • Secure data centers
  • 128-bit encryption & secure data centers
  • Interactive dashboard
  • Case alerts & notifications
  • Import data
  • Cost tracking
  • Case management
  • Knowledge base
  • Advanced data analytics
View All Features


● FAMCare is a human services case management software targeted at non-profits, local, and county municipalities, as well as state human services agencies. The software can be installed on premises or hosted in the cloud.

● The product offers various features such as interactive dashboards, case alerts, help desk, referral management, ad-hoc query tools, reporting and advanced analytics.

● The software integrates with third-party applications such as QuickBooks Pro, NetSuite Small Businesses and Peachtree Complete to provide accounting, cost tracking, and billing features.

● FAMCare provides secure data centers, 128-bit encryption of data, firewall protection, audit records, automated back-ups and is HIPAA compliant, the software​ can be accessed on multiple device types including mobile phones and tablets.

● The tool can be personalized and configured as per client requirements and allows users to update fields, import programs, create data points, add services and localize the system.