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Caretime
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Built to support home care operations and revenue
Table of Contents
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Caretime - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Caretime overview
What is Caretime?
CareTime is a cloud-based software platform designed for home care organizations to manage operations, documentation, EVV, and billing in one connected system.
CareTime helps align what happens in the field with what gets billed and paid. By connecting scheduling, visit documentation, and EVV data directly to billing workflows, agencies can identify issues early, reduce manual rework, and avoid delays caused by incomplete or inaccurate information.
Caregivers can document visits electronically while meeting program and compliance requirements. Administrators gain real-time visibility into visit status, documentation gaps, and billing readiness—allowing teams to resolve problems before claims are submitted.
CareTime supports Medicaid and Medicare home health billing and offers optional revenue cycle management services for organizations that need additional support.
Key benefits of using Caretime
- Helps identify documentation and visit issues before claims are submitted
- Reduces manual rework and downstream billing corrections
- Improves visibility into visit status, billing readiness, and revenue timing
- Supports Medicaid, Medicare, and third-party billing workflows
- Scales with growing agencies without adding disconnected tools
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Features
Ease of Use
Organization and Paperless Management
Customer Support
Employee Time Tracking
Bugs and Issues
Caretime’s user interface
Caretime pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
3.9
Ease of use
4.1
Customer support
3.9
Reviews sentiment
What do users say about Caretime?
A common complaint is the inability to reach customer service, with reports of long hold times that end in disconnection, unreturned voicemails, and general lack of assistance, leading to significant frustration.
Select to learn more
Who uses Caretime?
Based on 54 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Caretime's key features
Most critical features, based on insights from Caretime users:
All Caretime features
Features rating:
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Caretime pricing
Value for money rating:
Starting from
170
Per month
User opinions about Caretime price and value
Value for money rating:
To see what individual users think of Caretime's price and value, check out the review snippets below.
Liea E.
Owner
Latrice P.
Administrator
Caretime integrations (5)
Top integrations
Caretime support options
Typical customers
Platforms supported
Support options
Training options
Caretime FAQs
Caretime has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does Caretime support?
Caretime supports the following languages:
English
Q. Does Caretime support mobile devices?
Caretime supports the following devices:
Android, iPhone
Q. Does Caretime offer an API?
No, Caretime does not have an API available.
Q. What level of support does Caretime offer?
Caretime offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base
