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CollaborateMD

Cloud-based medical billing and practice management solution

Table of Contents

Is this product right for your business?

Find out with a

CollaborateMD - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: January 2026

CollaborateMD overview

What is CollaborateMD?

CollaborateMD delivers cloud-based practice management, medical billing, and care coordination software that helps organizations manage patients. By managing the complexities of running a successful practice, you can focus on patient care and getting paid fast. With CollaborateMD, you take control of your revenue cycle from everything from patient scheduling to billing and payment processing. The solution helps improve physician workflow and patient care while reducing the time and resources required to manage your medical billing process.

Starting price

225 /
per month

Alternatives

with better value for money

Pros & Cons

Navigation

Onboarding

Usability

Transactions

Affordability

Assistance

CollaborateMD’s user interface

Ease of use rating:

4.1

(112)

CollaborateMD pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(19)

3-4(26)

5(67)

What do users say about CollaborateMD?

Users report that CollaborateMD is user-friendly, easy to navigate, and simplifies billing and claims management. They find custom reporting and integration with other systems helpful, and say training resources and tutorials support onboarding, though some mention a steep initial learning curve. They appreciate its affordability compared to other billing software and value its flexible features for medical practices.

Reviewers indicate that customer support can be inconsistent, with some experiencing slow or unhelpful responses. They note occasional issues with the user interface, reporting limitations, and pricing concerns such as unexpected charges or fluctuating costs. Some feel more detailed training and improved support would enhance their experience.

Select to learn more

Who uses CollaborateMD?

Based on 112 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Medical Practice

Hospital & Health Care

Health, Wellness and Fitness

Mental Health Care

Others

Use cases

Medical Billing

Medical Practice Management

Medical Billing Services

Clinic Management

Medical

CollaborateMD's key features

Most critical features, based on insights from CollaborateMD users:

Claims management

4.3

(57)

HIPAA compliant

4.7

(37)

Billing & invoicing

4.4

(37)

Practice management

4.2

(27)

Electronic payments

3.7

(17)

Medical billing

4.4

(23)

All CollaborateMD features

Features rating:

4.0

(112)

Multi-Physician

4.0

(1)

Healthcare compliance

5.0

(5)

For substance abuse therapy

5.0

(1)

Customizable templates

4.0

(2)

Claims scrubbing

3.8

(25)

Forms management

5.0

(3)

Patient records management

4.2

(18)

Code & charge entry

4.2

(20)

Remittance advice

3.3

(12)

Real-Time data

4.3

(16)

Activity dashboard

3.4

(5)

Workflow management

4.2

(11)

Compliance tracking

3.1

(8)

Secure data storage

4.2

(14)

Customizable dashboard

3.0

(2)

Self service portal

4.7

(6)

For medical purposes

4.0

(1)

Patient scheduling

4.4

(18)

Insurance eligibility verification

3.5

(14)

Appointment scheduling

4.3

(9)

EMR/EHR

5.0

(1)

Physician scheduling

4.3

(9)

Invoice history

2.9

(7)

Appointment management

4.4

(16)

Scheduling

(0)

SMS messaging

(0)

Task management

(0)

Role-Based permissions

(0)

Revenue management

(0)

Reporting/Analytics

(0)

Reporting & statistics

(0)

API

(0)

Reminders

(0)

Real-Time reporting

(0)

Task scheduling

(0)

Third-Party integrations

(0)

Alerts/Notifications

(0)

Customizable reports

(0)

Credit card processing

(0)

Document management

5.0

(1)

Document storage

(0)

Dunning management

1.0

(2)

Financial management

(0)

Confirmations/Reminders

3.8

(5)

Calendar management

(0)

Live chat

(0)

Medication management

(0)

Multi-Location

(0)

Automated scheduling

(0)

Online intake forms

(0)

Patient engagement

(0)

Patient intake

(0)

Patient management

(0)

Patient portal

(0)

Payment collection

(0)

CollaborateMD awards

Medical Billing

76/100

CollaborateMD alternatives

CollaborateMD

4.1

(112)

Starting from

225

Per month

Free trial

Free version

Ease of Use

4.1

Features

4.0

Value for Money

4.0

Customer Support

3.9

NextGen Enterprise

4.2

(31)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.2

Features

4.1

Value for Money

4.2

Customer Support

3.6

Practice Better

4.8

(96)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.7

Value for Money

4.4

Customer Support

4.6

Service Center

4.7

(50)

visit website

Starting from

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.8

Customer Support

4.7

CollaborateMD pricing

Value for money rating:

4.0

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Starter

225

Per month

Features included:

75 MB Document Cloud Storage
Appointment Scheduler
Built-in Clearinghouse Edits
Business Intelligence Reports
Central
Cmd2go ( Mobile App)
Free Preferred EHR Interface
In-App Credit Card Processing
Patient Payment Plans
Real-Time Claim Submission
Secure Payment Portal for Patients
Unlimited Eclaims

Basic

No pricing info

Features included:

150 MB Document Cloud Storage
200 MB Document Cloud Storage
75 MB Document Cloud Storage
Appointment Scheduler
Built-in Clearinghouse Edits
Business Intelligence Reports
Central
Claim Follow-up and Task Management
Claim Scrubbing
Cmd2go ( Mobile App)
Custom Report Builder
Free Preferred EHR Interface
In-App Credit Card Processing
Patient Payment Plans
Real-Time Claim Submission
Report Snap and Share
Secure Payment Portal for Patients
Unlimited Eclaims
Unlimited ERA W/ Auto Posting
Unlimited Real-Time Eligibility
Unlimited USPS Address Scrubbing

Growth

No pricing info

Features included:

200 MB Document Cloud Storage
75 MB Document Cloud Storage
Appointment Scheduler
Built-in Clearinghouse Edits
Business Intelligence Reports
Central
Claim Follow-up & Task Management
Claim Scrubbing
Cmd2go ( Mobile App)
Custom Report Builder
Free Preferred EHR Interface
In-App Credit Card Processing
Patient Payment Plans
Real-Time Claim Submission
Report Snap & Share
Secure Payment Portal for Patients
Unlimited Eclaims
Unlimited ERA W/ Auto Posting
Unlimited Real-Time Eligibility
Unlimited USPS Address Scrubbing

Unlimited

No pricing info

Features included:

250mb Document Cloud Storage
75 MB Document Cloud Storage
Appointment Scheduler
Built-in Clearinghouse Edits
Business Intelligence Reports
Central
Claim Follow-up & Task Management
Claim Scrubbing
Cmd2go ( Mobile App)
Custom Report Builder
Enhanced User Print Statements
Free Preferred EHR Interface
In-App Credit Card Processing
Patient Payment Plans
Real-Time Claim Submission
Report Snap & Share
Secure Payment Portal for Patients
Unlimited Eclaim Attachment
Unlimited Eclaims
Unlimited ERA W/ Auto Posting
Unlimited Paper Claims
Unlimited Phone Appt Reminders
Unlimited Real-Time Eligibility
Unlimited SMS Appt Reminders
Unlimited USPS Address Scrubbing

Medical Billing and Labs

No pricing info

Features included:

Appointment Scheduler
Built-in Clearinghouse Edits
Central Business Intelligence Reports (Report Builder)
Claim Follow-Up and Tracking
First Tax ID Set-Up
Free Preferred Partners EHR Interface
In-App Credit Card Processing & Online Patient Payment Portal
Patient Payment Plans
Real-Time Claim Submission
Report Snap and Share
Secure Internal Messaging
Software Updates
Training & Support
Unlimited User License With Customizable User Permissions

User opinions about CollaborateMD price and value

Value for money rating:

4.0

(112)

To see what individual users think of CollaborateMD's price and value, check out the review snippets below.

“The ease of use and the Help Section is soooo good if you need help with almost anything claims and payment posting issues.”

Lazette F.

Owner

“They truly demonstrated love, dedication, commitment to Ozark Medical Billing Services both on a personal and business level. I will forever be thankful to CollaborateMD for all of my successes.”

Francie D.

CollaborateMD integrations (16)

Integrations rated by users

We looked at 112 user reviews to identify which products are mentioned as CollaborateMD integrations and how users feel about them.

Practice Fusion

Integration rating: 3.8 (10)

“We are having some key issues with the interface - for example, email addresses are not transferring over to CMD. Also, the Practice Fusion med. record number is not transferred to CMD, plus a few others. However, the interface usually works. ”

“No longer using this feature as the provider switched to a different software that doesn't interface with CMD”

Bethany W.

Billing and Coding Coordinator

1/2

Elation

Integration rating: 4.4 (5)

Other top integrations

CrelioHealth For Diagnostics

CollaborateMD support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Knowledge Base

FAQs/Forum

Chat

Training options

Webinars

Live Online

Videos

Documentation

CollaborateMD FAQs

Q. What type of pricing plans does CollaborateMD offer?

CollaborateMD has the following pricing plans:
Starting from: $225.00/month
Pricing model: Subscription

These products have better value for money

Q. Who are the typical users of CollaborateMD?

CollaborateMD has the following typical customers:
Freelancers, Mid Size Business, Small Business

Q. What languages does CollaborateMD support?

CollaborateMD supports the following languages:
English

Q. Does CollaborateMD offer an API?

No, CollaborateMD does not have an API available.

Q. What other apps does CollaborateMD integrate with?

CollaborateMD integrates with the following applications:
Elation, Sevocity, Ritten, WebPT, Kipu, Amazing Charts, Practice Fusion, Medical Mime, PrognoCIS, Praxis EMR, Alleva

Q. What level of support does CollaborateMD offer?

CollaborateMD offers the following support options:
Knowledge Base, FAQs/Forum, Chat