Dendi LIS Reviews

The software is really easy, fast, and clean. We were used to large systems like Epic, which are often difficult to use and are starting to show their age. We found their system to be much more intuitive than what we typically see. If there was ever a problem, it was also very easy to get in contact with the Dendi team and get a resolution; they had very strong follow-up.

This is a fairly new ("cutting edge") product, so some people were resistant to change. Also, not every feature is as fleshed-out since it's so new.

Dendi is so user-friendly. The flow from creating an order, to verifying the result, and finally reviewing the final report is so streamlined it takes new people to the team no time to pick up the workflow.

Dendi needs some work in recording quality control results. The dendi team has worked with me personally to improve this process. I have no doubt they will make this portion of the product align with the other awesome aspects this LIS provides.

Dendi is a very easy LIS to implement and use. The system is intuitive and makes training employees fast and easy.

We had no dislikes or issues with Dendi.

Dendi LIS packs a huge punch. It has a modern flair that so many LIS fail to capture, and isn't afraid to dive into the latest technologies. Features like an API to access the database make integrating Dendi LIS so much sweeter.

Since Dendi LIS is still growing and developing, some features will be changed or rearranged as the software expands.

With COVID-19, there's been a lot of changes at the lab level. Unlike some of the legacy LIS providers that some of my colleagues have been working with, Dendi LIS was quickly turn around necessary functionality and gracefully handle any adverse situations that came our way. The built-in provider/patient portals, as well as their API, were also useful when it came to implementing new accounts, as they became a selling point for the lab as well.

As a software startup, Dendi LIS doesn't have all of the bells and whistles that you may expect from the traditional vendors you run into. That is perhaps the flipside for the product being so easy to use as well. However, I have also found that they are more than willing to work with you on this as long as what you want can be generalized.

The turnkey solution I'd recommend to any new labs, especially molecular, NGS, toxicology. Their LIS system is very clean and user friendly. They are constantly on top of their software and reliable. You are in very capable hands with Dendi.

Since they move so quickly, it can be hard to keep up with at times.

- Incredibly easy to use, set up, and train - Intuitive user interface - Deep understanding of med lab workflows - Listens deeply to customer feedback - Broad suite of applicable integrations

QC and inventory management functionality could be more fleshed out.

Very easy to use, set up, and maintain. Customer support is responsive and great to work with. In 2021, if you're not already on cloud-based software, it's time to make the jump. They really do consider themselves a "partner" in your business and take pride in making sure you're successful. Integrated provider and patient portals are also an interesting concept that they've executed very nicely.

Switching from a different vendor may be tough, due to the workflow updates.

I like the flexibility of the product, the speed of the site, and the excellent and super responsive customer service from the Dendi team.

Some features are available for reporting of metrics and sorting of data, though I would be interested in more complex features which would allow users to enter search criteria for automatic data generation.

Dendi is extremely user friendly, intuitive, and fast.

for the most part, there is nothing negative about the software as my experiences recalls.

- Painless integration with the lab, especially with the initial setup process - Extremely proactive customer support - Easy to use - Sales portal was helpful for tracking commissions - Physician portal was a great selling point for the lab

There is no pathology module at the moment.

Dendi is straightforward and easy to learn. It's uncomplicated layout makes it simple to set up new providers and users. Training providers & their staff is a breeze.

Would have liked an HL7 interface with Billing software

Dendi offers an easy-to-use, well-designed system at an affordable price point for new/small labs like us. We are excited to offer our customers secure access to patient results and secure remote access for our CLIA lab team. We are also excited to see additional functionality like integration with lab instruments and other software which will help us scale workflow more efficiently in terms of both time and money. We looked at a number of different cloud-based LIMS and Dendi was the best fit for our lab today with plenty of room to grow. Kind of like Quickbooks for CLIA lab order management.

Reporting functionality is still basic. We look forward to creating customizable formats for reporting and record searches in the near future.

The software has a very modern feel with the capability to perform any task we need. Its position as cloud-based software makes it the perfect partner for rolling out to new clients. I can avoid purchasing new computers for clients now. The developers release new upgrades every 2 weeks; not a bug fix, an upgrade. This group takes suggestions from their clients for new features and then offers the new feature for free to all of their clients. Pricing is reasonable and support responds quickly to answer questions. No modules to buy every time one needs a new feature.

It took me too long to find Dendi and purchase their product!

Every feature I needed or possibly wanted is in this package. No individual modules for which you get nickeled and dimed to death. The team is intimately involved in their product meshing sales with development. Dendi still comes up with new ideas and improvements constantly and provides free updates they install on your cloud system every 2 weeks.

I am not aware of any Cons. Their software is more customizable than Capterra because I had to add this sentence to fulfill review requirements.

Self explanatory, user-friendly interface. Easy to learn. Very simple to navigate. Attentive support team.

Would have liked an HL7 interface with Billing software

Dendi LIS is a true web based solution built around API technology which makes it one of the most advanced LIS systems on the market.

Your team might need some time to adapt to newer tech as working with web-based software can seem different.