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Avalon Laboratory System Pricing, Features, Reviews and Alternatives

Avalon Laboratory System product overview

What is Avalon Laboratory System?

Avalon Laboratory System is a LIS software designed for managing the production needs of clinical, toxicology and esoteric laboratories. Avalon records, manages, and stores data for clinical laboratories and offers an array of features and capabilities for reference laboratory automation. The solution also provides users with a powerful SQL database and is HIPAA compliant.

Key benefits of using Avalon Laboratory System

Avalon Laboratory System offers a high volume, batch production process that can reach up to 3,000,000 requisitions per year.

Avalon enables ASTM and HL-7 integrations with third-party solutions that improve clinician accessibility and reduce potential for error, as well as avoidable expenses.

The software's Auto-Fax and automatic remote printing features help users reduce wasted efforts and extra labor costs consumed by faxing results.

Avalon offers ICD-9 validation with automatic ABN generation that helps labs to reduce the number of denied and uncollectible claims.

Avalon helps users speed up production and ensure quality with its quality control feature including configurable Westgard rules.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Phone Support
Email/Help Desk

Training options

In Person
Webinars
Live Online
Documentation

Avalon Laboratory System pricing information

Value for money

4.8

/5

10

Starting from

$

15000

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Avalon Laboratory System features

Functionality

4.7

/5

10
Total Features20 1 categories

Most valued features by users

HIPAA Compliant
Billing & Invoicing
Electronic Payments
Third Party Integrations
Test Panels
Data Security
Lab Instruments Integration
Audit Trail

Functionality contenders

Document Control
Functionality
#1
CGM LABDAQ
Functionality
#2
MedicsPremier
Functionality
#3
Avalon Laboratory System
Functionality
#4

Avalon Laboratory System users reviews

Overall rating

4.8

/5

10

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

8

2

0

0

0

Overall rating contenders

Avalon Laboratory System
Overall rating
#1
Document Control
Overall rating
#2
MedicsPremier
Overall rating
#3
CGM LABDAQ
Overall rating
#4
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

easy to use

Reviewed 3 years ago
Pros

it makes it easier to interface with other lab , easy to check on patient results to look at and print it and if need faxing it is done.

Cons

when we enter patient and tests you have to accept it and save and print labels , then you have to go back in the same label number in order to print requisition.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lab Software that fits our business

Reviewed a year ago

I am very happy with Avalon and their staff. They are incredibly responsive to our needs and have helped us solve some issues with 3rd party software that Avalon wasn't responsible for creating.

Pros

Avalon LIS is intuitive and easy to learn to use for my lab staff. We were up and running within 2 days of implementing the software. It is very easy to connect Avalon to our analyzers so that results can be easily transferred to our LIMS which saves a lot of time.

Cons

The standard reports are not as robust as they could be so if I want a specific report, I go through Avalon's customer service. The turnaround time is quick, but I would like to be able to run reports myself.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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We had a lot of problems initially (especially with insurance info!) but most have been addressed

Reviewed 3 years ago
Pros

QC (LJ charts) have been GREATLY improved. Phone service reps are helpful and respectful. Personal service

Cons

-Some things are quite slow: accepting reference lab info, searching for reports ready to transmit -Sometimes when we are approving orders it is not able to process all the orders we accept and we need to do them again. -Some history reports are not available (orders sent to reference labs) -Does not accept subscriber info from our clients' EMR software interface -Double prompt for sample label printing (started with a revision in Aug 2016 and never resolved) -Unable to delete insurance codes created and not used/duplicates

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Avalon Laboratory system has been nothing short of amazing. Its easy to use and comprehensive.

Reviewed 3 years ago

The biggest benefit we get from the software is the ability to easily integrate with all of our providers and 3rd party vendors. We also love the fact that the software can provide management and sales reports.

Pros

What I like most is how easy the software is to use. From a management stand point down to the techs, everyone enjoys the Avalon software because of its comprehensive functionality and overall reporting features. The customer support staff goes above and beyond to make changes to our software if needed. They did a great job training our staff and continue to educate us on any changes or upgrades to the system.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing support from the team behind the Avalon Laboratory System for over 9 years now!

Reviewed 3 years ago
Pros

The Avalon System is very user friendly. It makes our day to day operation at our lab run very smoothly. Easily integrates the different departments in our lab so that we have a very efficient operation. Avalon is also very easy to customize with regards to different users being allowed specific access to functions within their department. Very easy to view and print reports that are critical to the operation of our laboratory.

Cons

Customer service team are very persistent. They regularly call back to make sure any issues we have have been resolved.

Avalon Laboratory System FAQs and common questions

Avalon Laboratory System has the following pricing plans:
Starting from: $15000.00
Pricing model: One Time License


Avalon Laboratory System has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Avalon Laboratory System supports the following languages:
English


No, Avalon Laboratory System does not have an API available.


Avalon Laboratory System integrates with the following applications:
athenaCollector, athenaCoordinator, athenaOne, Amazing Charts, e-MDs Solution Series, Cerner PowerChart, athenaCommunicator, Practice Fusion


Avalon Laboratory System offers the following support options:
24/7 (Live rep), Chat, Phone Support, Email/Help Desk

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