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Aline Logo

Senior living software for better outcomes.

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Is this product right for your business?

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Aline - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Aline overview

What is Aline?

The Aline senior living operating system unifies all your operational and resident data providing actionable analytics to improve performance all within a single platform. Designed for senior living, the Aline suite includes CRM, marketing automation, contact center, leasing, billing, payments, care and medication management, quality, accounting, and business intelligence. Powerful automation, senior living designed features, an intuitive UI, mobile apps and streamlined workflows drive productivity and revenue potential, for small to large size portfolios. Aline is HIPAA compliant, easily scales and features an open API that facilitates 100+ integrations, plus 175+ pharmacy partners. Includes 100+ automated reports, plus custom reporting capabilities, including cross-object executive dashboards and reports. Drive community and portfolio performance through operational efficiency, cost savings, and improved oversight.

Key benefits of using Aline

•Purpose-built to tackle the complex challenges of managing a senior living community/portfolio.
•Increases profitability through revenue growth and measurable productivity gains.
•Provides operational clarity with one integrated system that unifies data for one verified source of performance.
•Easily assess performance trends and KPIs with 100+ pre-built reports, custom BI reporting and executive dashboards.
•Sales and marketing solutions shorten the sales cycle, speed conversions and improve occupancy with lead management, lead scoring, scheduled nurture activities, and advanced features including Chat GPT and AI.
•Generate more qualified leads and increase brand presence through web forms, landing pages, and automated marketing drip campaigns via text, email, and social media.
•Increase earned revenue through streamlined online leasing, billing, and payments workflows. Effectively manage revenue with automated care variance and late fee capture, rate management, census management, short-term leave calculator, and real-time billing.
•Resident payments provide convenience and increased cash flow, including split payor, supplemental payor, and online payment processing.
•Resident care and eMAR solutions improve resident safety and staff efficiency with customizable assessments, automated care plans, and mobile care and incident reporting apps. Automatically capture and bill for all the services you deliver, including changes and additions to care plans. Enhance resident safety with a connected eMAR system that integrates with 175+ pharmacies and features multi-dose package scanning, medication alerts and controlled drug inventory management.
•Increase engagement with family app that provides access to menus, vitals updates, events, calendars and news.
•Stay compliant to regulators and ensure your brand standards through automated inspections and corrective action plans.
•Connect financials to all revenue touchpoints with simplified accounting customized to support unique requirements of senior living both at the property and corporate level.
•Choose from more than 100 built-in reports or create custom reports all with the flexibility to adjust and filter information the way you need it. Data can be visualized into dashboards, charts, graphs, leaderboards, scorecards, and other formats that are easy-to read. Easily drill down into the detail for a deeper analysis to quickly find answers, uncover hidden opportunities, and improve day-to-day performance.
•Aline can be customized to support your processes and workflows.
•Intuitive, simple UI requires minimal training and facilitates maximum usage.

Starting price


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Aline’s user interface

Ease of use rating:

Aline reviews

Overall rating

4.5

/5

12

Positive reviews

83

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.4/10
Rating distribution

5

4

3

2

1

8

2

2

0

0

Pros
“The software's advanced features, coupled with its ease of use, make it a solid choice for companies looking to improve their customer relationship management and increase their productivity.”
SK

Sidiki K.

Directeur des Systèmes d'information

“I love how user friendly Aline is and that their support staff are great.”
JD

John D.

eldercare advisor

“I highly recommend it to all companies looking to improve their customer relationship.”
SK

Sidiki K.

Directeur des Systèmes d'information

Cons
“Limited Customer Support: Customer support can be limited and difficult to obtain, which can be problematic if you have a problem or need technical assistance.”
SK

Sidiki K.

Directeur des Systèmes d'information

“Limited customization: Although Inquire CRM offers advanced customization features, it can be difficult to fully customize the user interface to meet the specific needs of each business.”
SK

Sidiki K.

Directeur des Systèmes d'information

Who uses Aline?

Based on 12 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Health, Wellness and Fitness
Information Services

Use cases

Assisted Living
Sales Tracking
Nursing Home
Account Management
CRM for Startups

Aline's key features

Most critical features, based on insights from Aline users:

Activity dashboard
Medication history
Claims management
Charting
Access controls/permissions
Work order management

All Aline features

Features rating:

Reporting/Analytics
Contact management
Sales pipeline management
Forecasting
Search/Filter
Patient records management
Call logging
Calendar management
Task management
Appointment scheduling
Alerts/Notifications
Email management
Third-Party integrations
Lead management
Point of care system
Pipeline management
Physician management
Performance metrics
Predictive analytics
Patient management
Process/Workflow automation
Patient intake
Patient communications
Mobile app
Mobile access
Medical history records
Meal/Nutrition management
Marketing automation
Live chat
Leaderboards
Customizable reports
Workflow management
User management
Territory management
Task scheduling
Staff scheduling
Staff management
Social media integration
Self service portal
Segmentation
Scheduling
Role-Based permissions
Revenue management
Reporting & statistics
Reminders
Referral tracking
Referral management
Records management
Real-Time updates
Quotes/Estimates
Prospecting tools
Product catalog
Customizable forms
Customizable fields
Customizable branding
CRM
Compliance management
Communication management
Commenting/Notes
CNA Tracking
Clinical care
Chat/Messaging
Care plan management
Campaign management
Calendar/Reminder system
Billing & invoicing
Audience targeting
Assessment management
API
Alerts/Escalation
Admissions management
Activity tracking
Activity Planning
Lead qualification
Invoice management
Internal chat integration
Interaction tracking
Incident management
Home health care management
HIPAA compliant
Goal setting/tracking
For nursing homes
For long term care
Financial management
File sharing
Event/Activities planning
Event triggered actions
EMR/EHR
Email templates
Email marketing
Electronic signature
Document storage
Document management
Dashboard
Customizable templates

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Aline integrations (33)

Integrations rated by users

We looked at 12 user reviews to identify which products are mentioned as Aline integrations and how users feel about them.

CallRail logo
CallRail

Integration rating: 5.0 (1)

Act-On logo
Act-On

Integration rating: 5.0 (1)

Docusign logo
Docusign

Integration rating: 5.0 (1)

Gmail logo
Gmail

Integration rating: 5.0 (1)

CTM logo
CTM

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Aline support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

Documentation
In Person
Live Online
Webinars
Videos

Aline FAQs

Q. Who are the typical users of Aline?

Aline has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Aline support?

Aline supports the following languages:
English


Q. Does Aline support mobile devices?

Aline supports the following devices:
Android, iPad, iPhone


Q. Does Aline offer an API?

Yes, Aline has an API available for use.


Q. What level of support does Aline offer?

Aline offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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