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Aline Logo

Aline

Senior living software for better outcomes.

(2)

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Aline Pricing, Features, Reviews and Alternatives

Aline FAQs

Q. What type of pricing plans does Aline offer?

Aline has the following pricing plans:
Starting from: $1.00

These products have better value for money


Q. Who are the typical users of Aline?

Aline has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Aline support?

Aline supports the following languages:
English


Q. Does Aline support mobile devices?

Aline supports the following devices:
Android, iPad, iPhone


Q. Does Aline offer an API?

Yes, Aline has an API available for use.


Q. What other apps does Aline integrate with?

Aline integrates with the following applications:
HubSpot Marketing Hub, CallRail, Microsoft Outlook, CallTrackingMetrics, Oracle PeopleSoft, Lob, ActiveCampaign, Sage Intacct, RealPage, Gmail, Docusign, Reputation, TextUs, ActiveDEMAND, Eldermark, Twitter/X, PCC, MatrixCare Life Plan Community, Caremerge, Yardi Voyager, Act-On, LinkedIn for Business, Meta for Business, Google Calendar, Mailchimp, Twilio, Google Maps, Oracle Eloqua Marketing Automation


Q. What level of support does Aline offer?

Aline offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

Aline product overview

Price starts from

1

What is Aline?

The Aline senior living operating system unifies all your operational and resident data providing actionable analytics to improve performance all within a single platform. Designed for senior living, the Aline suite includes CRM, marketing automation, contact center, leasing, billing, payments, care and medication management, quality, accounting, and business intelligence. Powerful automation, senior living designed features, an intuitive UI, mobile apps and streamlined workflows drive productivity and revenue potential, for small to large size portfolios. Aline is HIPAA compliant, easily scales and features an open API that facilitates 100+ integrations, plus 175+ pharmacy partners. Includes 100+ automated reports, plus custom reporting capabilities, including cross-object executive dashboards and reports. Drive community and portfolio performance through operational efficiency, cost savings, and improved oversight.

Key benefits of using Aline

•Purpose-built to tackle the complex challenges of managing a senior living community/portfolio.
•Increases profitability through revenue growth and measurable productivity gains.
•Provides operational clarity with one integrated system that unifies data for one verified source of performance.
•Easily assess performance trends and KPIs with 100+ pre-built reports, custom BI reporting and executive dashboards.
•Sales and marketing solutions shorten the sales cycle, speed conversions and improve occupancy with lead management, lead scoring, scheduled nurture activities, and advanced features including Chat GPT and AI.
•Generate more qualified leads and increase brand presence through web forms, landing pages, and automated marketing drip campaigns via text, email, and social media.
•Increase earned revenue through streamlined online leasing, billing, and payments workflows. Effectively manage revenue with automated care variance and late fee capture, rate management, census management, short-term leave calculator, and real-time billing.
•Resident payments provide convenience and increased cash flow, including split payor, supplemental payor, and online payment processing.
•Resident care and eMAR solutions improve resident safety and staff efficiency with customizable assessments, automated care plans, and mobile care and incident reporting apps. Automatically capture and bill for all the services you deliver, including changes and additions to care plans. Enhance resident safety with a connected eMAR system that integrates with 175+ pharmacies and features multi-dose package scanning, medication alerts and controlled drug inventory management.
•Increase engagement with family app that provides access to menus, vitals updates, events, calendars and news.
•Stay compliant to regulators and ensure your brand standards through automated inspections and corrective action plans.
•Connect financials to all revenue touchpoints with simplified accounting customized to support unique requirements of senior living both at the property and corporate level.
•Choose from more than 100 built-in reports or create custom reports all with the flexibility to adjust and filter information the way you need it. Data can be visualized into dashboards, charts, graphs, leaderboards, scorecards, and other formats that are easy-to read. Easily drill down into the detail for a deeper analysis to quickly find answers, uncover hidden opportunities, and improve day-to-day performance.
•Aline can be customized to support your processes and workflows.
•Intuitive, simple UI requires minimal training and facilitates maximum usage.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

Documentation
In Person
Live Online
Webinars
Videos

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Why am I seeing this?

Aline pricing information

Value for money

4.3

/5

7

Starting from

1

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Aline features

Functionality

4.0

/5

7

Total features

93

6 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
HIPAA Compliant
Alerts/Notifications
Reminders
Patient Records Management
Document Management
Scheduling

Functionality contenders

Aline users reviews

Overall Rating

4.3

/5

7

Positive reviews

71

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.2/10
Rating distribution

5

4

3

2

1

4

1

2

0

0

Overall rating contenders

AR
AvatarImg

Verified reviewer

Health, Wellness and Fitness, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great System Flow -- Improved Sales

Reviewed 5 years ago

My marketing team grumbled at learning something new ... but learned it quickly. It is easy to use to it has increased their compliance with entering activity. It has helped us "revive" some older leads by continually scheduling follow up. Overall, very pleased.

Pros

"Forces" you to schedule follow up and keeps the sales process moving. Was easy to learn and easy to use. Web based so you can work from anywhere.

Cons

There are many standard reports, but running custom reports is a bit cumbersome.

SK
AvatarImg

Sidiki K.

Information Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Inquire CRM: A powerful tool to effectively manage your customer relationship

Reviewed a year ago

Inquire CRM is a very complete and powerful customer relationship management tool, which offers a wide variety of features to help companies manage their interactions with customers effectively. The software helps store and manage all customer information in one place, automate tasks, track the full sales cycle, personalize interactions with each customer, and generate detailed reports and analytics.Although...

Pros

Inquire CRM is an extremely powerful customer relationship management tool that offers a wide range of features to improve business productivity. Here are some of the key benefits I have identified when using this software:Centralized customer relationship management: Inquire CRM allows all customer information to be stored and managed in one place, allowing you to better understand each customer's...

Cons

Although the Inquire CRM software has many useful features for customer relationship management, I have also identified a few drawbacks that can hinder its use. Here are some of the negative points that I noticed during my use of the software:High cost: The cost of Inquire CRM is quite high, which can be a barrier for small businesses looking to reduce their expenses.Steep learning curve: Learning...

AR
AvatarImg

Verified reviewer

Hospital & Health Care, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Not exactly up to the promise

Reviewed 5 years ago

Enquire is a nice vanilla CRM. If you’re looking for something that is ready to go out of the box and tell you how to run your sales organization, then this might not be right for you. But if you have a strong process and want to find a CRM that can be molded to fit (and you have the time and staff to set it up properly), then Enquire might be a good solution.

Pros

Enquire is a new CRM in the senior care space and looks the part. It is modern and built on good standards. There needs to be more competition for CRMs in senior living, so I’m glad Enquire is here!

Cons

You have to really think through how to set up Enquire. The examples they share in their sales process are very nice to see, but that’s not exactly what you get at the beginning. You need to be prepared to set it up how you want it. The company is growing FAST. That’s great, but it also means that they are going through some growing pains in their account support. We have been through many different support team members in the past year, and they don’t share information internally with one another very well.

RL
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Rufino L.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Great people to work with.

Reviewed 6 years ago
Pros

I like that it is web based so minimal support needs and ease of access. I also like the ability to have plugins and automate tasks.

Cons

The process to create advanced reports could be easier and I wish their was a better mobile solution so that I could keep an eye on things from my phone. I travel a lot and to be able to pull up a few key reports on my phone would be great.

LK
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Lisa K.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Enquire CRM is very easy to use which is much needed with a busy schedule.

Reviewed 6 years ago
Pros

I like that we can customize areas to our fit vs. having a "one size fits all" software with no flexibility.

Cons

Really, I don't know what the cons of this software would be. If I am having an issue not knowing how to search, find, etc., Customer Service always helps.

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