App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Escala
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM and marketing automation platform
Table of Contents
Is this product right for your business?
Find out with a
Escala - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Escala overview
What is Escala?
Escala is a marketing automation platform that helps businesses manage customers and streamline ad campaigns. Users can create landing pages and forms by customizing templates and publishing them according to requirements.
Key features include email marketing, dashboards, real-time analytics, lead scoring, and segmentation. Use metrics to gauge the impact of your email campaigns, such as how many people opened it and which parts they clicked on most. The system helps businesses automate email campaigns, social media promotions, and sales efforts.
Starting price
per year
Alternatives
with better value for money
Escala’s user interface
Escala pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about Escala?
Users report that Escala offers outstanding customer support, with a responsive team available through various channels and ongoing guidance throughout setup and daily use. They feel the support staff is knowledgeable, attentive, and provides help in Spanish, making onboarding and troubleshooting easier, though some mention occasional technical issues that require assistance. They appreciate the sense of being accompanied at every stage of their process.
Reviewers appreciate Escala’s ease of use, describing the platform as intuitive, practical, and user-friendly for both beginners and experienced users. They say it streamlines workflows, offers comprehensive features, and helps shorten the learning curve, though some mention minor interface improvements could be made.
Select to learn more
Who uses Escala?
Based on 69 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Escala's key features
Most critical features, based on insights from Escala users:
All Escala features
Features rating:
Escala awards
Escala alternatives
Escala
Starting from
21
/user
Per year
HubSpot CRM
Starting from
No pricing info
Salesforce Sales Cloud
Starting from
No pricing info
Zoho CRM
Starting from
No pricing info
Escala pricing
Value for money rating:
Starting from
21
/user
Per year
User opinions about Escala price and value
Value for money rating:
Escala integrations (2)
Integrations rated by users
We looked at 69 user reviews to identify which products are mentioned as Escala integrations and how users feel about them.
Integration rating: 5.0 (2)
Other top integrations
Escala customer support
What do users say about Escala customer support?
Customer support rating:
We analyzed 31 verified user reviews to identify positive and negative aspects of Escala customer support.
Widespread user sentiment highlights Escala's customer support as responsive, attentive, and always ready to help with any issue.
A number of users appreciate the personalized guidance from success managers and technical staff throughout onboarding and ongoing use.
Multiple users mention fast response times, clear communication in Spanish, and flexible support channels like chat and scheduled meetings.
Support options
Training options
To see what individual users say about Escala's customer support, check out the review snippets below.
Escala FAQs
Escala has the following typical customers:
Freelancers, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Escala support?
Escala supports the following languages:
Spanish
Q. Does Escala offer an API?
Yes, Escala has an API available for use.
Q. What level of support does Escala offer?
Escala offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
