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Fitbit
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based fitness tracker application.
Table of Contents
Fitbit - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Fitbit overview
What is Fitbit?
Designed for individuals, non-profit organizations, education, mining, healthcare, manufacturing, IT, and other industries, Fitbit is a cloud-based fitness tracker application that helps streamline corporate wellness programs. The platform helps individuals track sleep quality, monitor health rates, and access self-learning programs from a unified platform.
Fitbit allows organizations to create personalized wellness programs with co-branded educational materials, user-focused trainings, onboarding materials, and engagement best-practices. It enables employers to track fitness performance, monitor physical activity, access health conditions, and manage communications with staff members. Also, it lets healthcare organizations track the patients’ medical conditions, access health insights, examine oxygen saturation, monitor health risks, receive heart rate notifications, and more.
Fitbit allows individuals to monitor health metrics, view personalized audio or video workouts, and access gamified health goal challenges. The application provides an API which lets organizations access end-user device data and integrate the platform with third-party solutions.
Starting price
Alternatives
with better value for money
Fitbit’s user interface
Fitbit pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.7
Customer support
4.4
Reviews sentiment
What do users say about Fitbit?
Users think Fitbit offers a variety of features that help them track activity, set goals, and stay motivated throughout the day. They appreciate its ease of use, battery life, and helpful reminders, but some feel certain functionalities are missing or hidden behind paywalls, and they report occasional issues with accuracy and device reliability.
Reviewers indicate Fitbit motivates them to improve their health and fitness habits, making it easier to monitor progress and participate in challenges. They find it useful for tracking steps and exercise, though some mention inconsistencies in step counting and cardio tracking.
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Who uses Fitbit?
Based on 55 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Fitbit's key features
Most critical features, based on insights from Fitbit users:
All Fitbit features
Features rating:
Fitbit alternatives
Fitbit
Starting from
No pricing info
CareSmartz360
Starting from
10
Per month
Hospice Tools
Starting from
85
Per month
FieldWorker
Starting from
39.95
Per month
Fitbit integrations (21)
Integrations rated by users
We looked at 55 user reviews to identify which products are mentioned as Fitbit integrations and how users feel about them.
Fitbit support options
Typical customers
Platforms supported
Support options
Fitbit FAQs
Fitbit has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does Fitbit support?
Fitbit supports the following languages:
English
Q. Does Fitbit support mobile devices?
Fitbit supports the following devices:
Android, iPhone
Q. Does Fitbit offer an API?
Yes, Fitbit has an API available for use.
Q. What level of support does Fitbit offer?
Fitbit offers the following support options:
Email/Help Desk, Knowledge Base