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PetsApp Logo

Veterinary clinic communication and workflow management

Table of Contents

PetsApp - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

PetsApp overview

What is PetsApp?

Running a clinic is challenging – scheduling appointments, taking payments, patient management. All while your phone is ringing off the hook. Enter PetsApp.

PetsApp is a veterinary client communication and marketing platform built by veterinarians for veterinarians.

Join the community of over 2,500 veterinary professionals using PetsApp to conquer communications chaos, improve staff capacity, and deliver quality customer care using our easy-to-use software.

Rated 4.9 stars on the App Store by over 10,000 pet owners around the globe, more and more customers are turning to PetsApp to make accessing quality animal care even easier.

Find out more on our website: www.petsapp.com.

Key benefits of using PetsApp

- Allow your team to send inpatient updates to clients
- Remote post op checkups via video, image or text chat
- Enjoy taking payments via PetsApp. Before, after or during treatments
- Built in marketing platform to help communicate and drive incremental value to your veterinary clinic
- Online appointment booking
- Track reviews and Customer Effort Scores (CES) for your clinic
- Report on your team's progress

- Save up to three hours of inbound call time a day
- 85% reduction in missed calls
- Decrease no-shows by 35%

Starting price

Free

Alternatives

with better value for money

PetsApp’s user interface

Ease of use rating:

PetsApp reviews

Overall rating

4.8

/5

38

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.29/10
Rating distribution

5

4

3

2

1

32

5

1

0

0

Pros
“Great for younger members of the team who are used to communicating in this way. Nice to look at, easy to use and easy to feedback for future development.”
JL

Jacqui L.

Practice Manager

“Our business has really benefited from this app and our clients love it too. It is super easy to use.”
SJ

Sophie J.

Director and Vet

“It’s also good to assess animals in their relaxed state in their environment and not to have false positives like increased breathing rates.”
SE

Sian E.

Vet

Cons
“Sometimes I struggled to connect to the clients. It’s also tricky when there’s only one person and they struggle to restrain and film the animal.”
SE

Sian E.

Vet

“Healthcare plan needs some tweaking and that is the worst I can say about it.”
VW

Vanessa W.

Vet

“We are still working towards integrating with our practice software but this delay has been on their side rather than PetsApp.”
CC

Caroline C.

Vet

Who uses PetsApp?

Based on 38 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Veterinary
Hospital & Health Care

Use cases

Veterinary
Patient Engagement

PetsApp's key features

Most critical features, based on insights from PetsApp users:

Messaging
Confirmations/Reminders
Patient records management
Appointment scheduling
Prescription processing
Payment processing

All PetsApp features

Features rating:

Mobile access
Patient engagement
Patient portal
Scheduling
Appointment management
Video conferencing
Client management
Telemedicine
Billing & invoicing
Self service portal
Workflow management
Monitoring
Multi-Channel communication
Multi-Location
Third-Party integrations
Patient questionnaires
Reminders
Reporting & statistics
SMS messaging
Status tracking
Surveys & feedback
Accounting
Activity dashboard
Activity tracking
Alerts/Notifications
Automated scheduling
Calendar management
Campaign management
Care plan management
Charting
Communication management
Compliance management
Customer database
Customizable reports
Data import/export
Electronic payments
Email reminders
Live chat

PetsApp alternatives

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PetsApp pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about PetsApp price and value

Value for money rating:

To see what individual users think of PetsApp's price and value, check out the review snippets below.

“Great for younger members of the team who are used to communicating in this way. Nice to look at, easy to use and easy to feedback for future development.”
JL

Jacqui L.

Practice Manager

“Our business has really benefited from this app and our clients love it too. It is super easy to use.”
SJ

Sophie J.

Director and Vet

PetsApp integrations (15)

Integrations rated by users

We looked at 38 user reviews to identify which products are mentioned as PetsApp integrations and how users feel about them.

Merlin logo
Merlin

Integration rating: 5.0 (1)

PetsApp support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat
Phone Support

Training options

Webinars
Live Online
Documentation
Videos
In Person

PetsApp FAQs

Q. What type of pricing plans does PetsApp offer?

PetsApp has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of PetsApp?

PetsApp has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does PetsApp support?

PetsApp supports the following languages:
English


Q. Does PetsApp support mobile devices?

PetsApp supports the following devices:
Android, iPad, iPhone


Q. Does PetsApp offer an API?

No, PetsApp does not have an API available.


Q. What other apps does PetsApp integrate with?

PetsApp integrates with the following applications:
Covetrus vRxPro, Wix, Google Analytics 360, RHAPSODY CRM, Covetrus Avimark, ezyVet, Merlin, WordPress, Cornerstone, VetIT, IDEXX Neo


Q. What level of support does PetsApp offer?

PetsApp offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, Phone Support

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