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Phreesia
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Making care easier every day
Table of Contents
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Phreesia - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Phreesia overview
What is Phreesia?
Phreesia is an appointment scheduling tool with key features that include patient intake, confirmations and reminders, and more.
Key benefits of using Phreesia
Customize the Phreesia platform to fit your organization’s operational, clinical and financial needs.
Streamline registration
· Contactless check-in
· In-office and telehealth workflows <br/>· Demographics <br/>· Medical, social and family history <br/>· Forms, consent and eSignature management <br/>· Bedside/informed consent <br/><br/>Simplify patient access and scheduling <br/>· Appointment self-scheduling <br/>· Online appointment requests <br/>· Secure two-way text messaging <br/>· Appointment reminders <br/>· Auto-fill cancellations <br/>· Auto-rebook no-shows and bumps <br/>· Daytime answering service <br/>· After-hours call triaging <br/><br/>Increase revenue <br/>· Automated E&B verification <br/>· AI-driven copay selection <br/>· Online payments <br/>· Apple Pay® and Google Pay™ <br/>· Self-service payment plans <br/>· Card on file <br/>· Payment reminders <br/>· Merchant processing <br/>· Digital bills <br/><br/>Drive growth <br/>· MediFind online provider directory <br/>· Patient satisfaction surveys <br/>· Online reviews <br/>· Automated referral outreach <br/>· Marketing campaigns for premium services <br/>· Broadcast messaging <br/>· Analytics and data reporting <br/><br/>Close gaps in care <br/>· Patient Activation Measure® (PAM®) <br/>· Recall emails for delayed or missed care <br/>· Patient-reported outcomes (PROs) and clinical screening tools <br/>· Social determinants of health (SDOH) screening <br/>· Targeted outreach for preventive care <br/>· Automated vaccine workflows <br/>
Who uses Phreesia?
By industry, Phreesia reviewers are most commonly professionals in medical practice (51%). The most frequent use case for Phreesia cited by reviewers is appointment reminder (51% of reviewers).
Starting price
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Pros & Cons
Patient Check-In
Customer Support
Appointment Management
User Interface
Phreesia’s user interface
Phreesia pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.4
Customer support
4.4
Reviews sentiment
What do users say about Phreesia?
Phreesia is an appointment scheduling tool with key features that include patient intake, confirmations and reminders, and more.
Select to learn more
Who uses Phreesia?
Based on 166 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Phreesia's key features
Most critical features, based on insights from Phreesia users:
All Phreesia features
Features rating:
Phreesia awards
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Phreesia
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Phreesia pricing
Value for money rating:
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No pricing info
User opinions about Phreesia price and value
Value for money rating:
To see what individual users think of Phreesia's price and value, check out the review snippets below.
Sandra C.
COO
Burcin F.
Physician
Phreesia integrations (16)
Integrations rated by users
We looked at 166 user reviews to identify which products are mentioned as Phreesia integrations and how users feel about them.
Integration rating: 3.0 (2)
“OP is the EMR and Phreesia is arm that makes everything else happens. If Phreesia can ever handle statements, that would be a game changer”
Martin J.
Practice Administrator
Integration rating: 5.0 (1)
“If I am rating Phreesia's integration with eCW, then it is 5 star. If it is about eCW, I'd rather not say.”
Mario N.
Director of Operations
Integration rating: 5.0 (1)
“The ability to transfer conversations directly to a patient chart was amazing!”
Tami F.
Practice Administrator
Integration rating: 3.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Phreesia customer support
What do users say about Phreesia customer support?
Customer support rating:
We analyzed 36 verified user reviews to identify positive and negative aspects of Phreesia customer support.
The majority of users praise Phreesia's support team for being highly responsive and quick to resolve issues.
A significant portion of users highlight the knowledgeable and proactive implementation team that guides practices through setup.
A limited number of users report inconsistent support experiences, citing unhelpful representatives and poor communication.
Support options
Training options
To see what individual users say about Phreesia's customer support, check out the review snippets below.
“Our practice loves Phreesia, great customer service, log a ticket and the response if fast. ”
Shellia J.
Administrative Support Manager
“Phreesia Support provides quick responses and is always available to troubleshoot any issues.”
Robyn R.
Business Integration Coordinator
“There have been times when the technical support was not as responsive as we would have liked to solve our issue.”
Cindy Z.
Director of Business & Technology
Phreesia FAQs
Phreesia has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
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Q. What is Phreesia used for?
The Phreesia platform makes care easier everyday by empowering patients to manage their own care and giving staff tools that automate time-consuming tasks and increase revenue. With automated tools for intake, access, payments and more, Phreesia supports patients in taking a more active role in their care during more than 150 million patients visits each year at over 4,000 healthcare organizations. Our digital tools help healthcare organizations of all sizes drive outcomes that matter, increasing revenue, reducing costs and delivering a consistent, digital-first patient journey that helps patients manage their healthcare. With Phreesia, your healthcare organization can: · Streamline registration with self-service, customized intake tools that allow patients to check in anywhere, anytime · Automate forms, consents and eSignature management · Increase revenue with flexible digital payment options, e-cashiering and automated verification · Close gaps in care by deploying personalized outreach and prompting patients to schedule care · Simplify scheduling with self-scheduling and online appointment requests, smart waitlist tools and digital referral management · Measure patient activation and assess patients’ ability to self-manage their health with the Patient Activation Measure® (PAM®) · Collect patient-reported data, including PROs, clinical and social screening tools, as well as medical, social and family history · Manage after-hours calls and simplify care coordination with smart, automated call tracking · Drive growth with tools to market your organization, acquire new patients and build your brand · Gain insights into your organizations’ performance with enterprise-level reporting across all applications
Q. What languages does Phreesia support?
Phreesia supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), English, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Vietnamese
Q. Does Phreesia offer an API?
No, Phreesia does not have an API available.
Q. What level of support does Phreesia offer?
Phreesia offers the following support options:
Phone Support, Email/Help Desk, Chat
