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SimplePractice vs ICANotes Comparison (2026)

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Good recommendations?

SimplePractice

ICANotes

Overview

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

With an intuitive, chart-centric workflow, ICANotes is the only fully configured EMR software for behavioral health, therapy, psychiatry, and addiction treatment. Our robust behavioral health content engine and customizable menu-driven templates reduce the time you spend documenting patient care

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

2.8K

1.8K

796

116

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

4.1

130

Value for money

Ease of use

Features

Customer support

65%

would recommend this app

Pros

“We were able to manage electronic documents digitally which we had never done before, run reports, manage schedules all in one place, and claims and billing were all in one place.”

Erica M.

Client Care Coordinator

“For starters, as a new practice owner, it gave me the option to create a professional website and access to professional learning about the software and amazing tools that they are adding to help me streamline my practice even more.”

Teresa L.

Clinician

“I can properly schedule clients who are every other week and weekly and be able to add in one-time sessions in between and minimize the problem of double booking myself.”

Jennifer N.

Psychologist

Pros

“What I liked least was that I could not customize prefilled notes based on only my line of business.”

Latasha B.

Clinical Director

“It's simple to document patient information, send out digital prescriptions, and verify the patients' medication pickups.”

Shakeeb H.

Owner and Provider

“The only thing I like about it is that is geared toward mental health; you can create templates that help note writing easy”

Shahla G.

Licensed Psychologist

Cons

“It's a little hard to set up adult family therapy, and I wish the telehealth option allowed a single link that could be reused for each session.”

Alan J.

Chief Psychologist

“We had many issues with reports processing correctly, were losing information, and there were inefficiencies in the way that claims and payments processed and posted.”

Erica M.

Client Care Coordinator

“I don’t like how glitchy telehealth is, that there is not a lot of customization on the calendar screen and it can be readily confusing to someone who is trying to use the system besides just scheduling.”

Coty D.

Owner

Cons

“Ever since the “upgrade “ to Plus, the prescription service is a headache , such that on several occasions, the patients medications have not been listed because they have been automatically “discontinued “ leading to , at least on two occasions, medication errors.”

Charles M.

Nurse Practitioner, Psychiatry

“When records are loading in an account, and I am unable to proceed until the records are completed.”

Linda C.

Administration

“The inability to change or add information to the report system.”

Chris D.

Clinical Director