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Utilmate Logo

Comprehensive utility billing solution

Table of Contents

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Is this product right for your business?

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Utilmate - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Utilmate overview

What is Utilmate?

Utilmate is a comprehensive utility billing solution that helps businesses streamline their invoicing and customer communication processes. It offers an all-in-one system for utility companies that serve multi-tenanted homes and businesses. The platform allows users to easily set up and manage billing operations, reducing time to market and improving efficiency.

With features such as automated collections, seamless integrations with partner systems, a user-friendly CRM, a customer portal, and reporting capabilities, provides a flexible and scalable end-to-end billing solution. Additional time-saving features include custom invoices and statements, automation of collection paths, mobile meter reading, and maintenance functions. With Utilmate's cloud-based platform, users can connect and access their billing system anytime, anywhere. The solution is designed to be user-friendly, with all customer contact, accounts receivable, credit control, site meter, and usage information in one place.

Starting price

0.6usage based /
per month

Alternatives

with better value for money

Utilmate’s user interface

Ease of use rating:

Utilmate reviews

Overall rating

4.5

/5

4

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

2

2

0

0

0

Utilmate's key features

Most critical features, based on insights from Utilmate users:

Customer management
Online payments
Payment collection
Reporting & statistics
Penalty/Cut-Off processing
Rate management
Meter data management
Work order management
Self service portal

All Utilmate features

Features rating:

ACH payment processing
Activity dashboard
Automatic backup
Billing & invoicing
Billing rate management
Commenting/Notes
Contact database
CRM
Customer management
Customizable invoices
Customizable templates
Electronic payments
For electricity
For natural gas
For water
Historical reporting
Meter data management
Metered billing
Mobile access
Non-Metered billing
Online payments
Payment collection
Payment processing
Payment reminders
Penalty/Cut-Off processing
Printing services integration
Rate management
Recurring/Subscription billing
Refund management
Reporting & statistics
Self service portal
Third-Party integrations
Transaction history
Usage tracking/analytics
User management
Work order management

Utilmate alternatives

Utilmate logo

Starting from

0.6

Per month

Free trial
Free version
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Features
Value for Money
Customer Support
BOSS811 logo

Starting from

2500

/user

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

1500

Per month

Free trial
Free version
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Customer Support
SMART360 logo

Starting from

1.39

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Utilmate pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

STARTER

0.6

Per month

Features included:

  • Migrate up to 100 accounts
  • Basic invoicing
  • Reporting
  • Interfaces
  • Partner add-ons
  • Welcome notices
  • Reminder emails, SMS and notices
  • Customer portal
  • Property manager portal
  • Payment plans and hardship
  • Direct debit
  • Billing exceptions
  • Work orders
  • API interfaces
  • Mobile meter reader
  • Buildium connection

PRO

1.1

Per month

Features included:

  • Migrate up to 1,000 accounts
  • Basic invoicing
  • Reporting
  • Interfaces
  • Partner add-ons
  • Welcome notices
  • Reminder emails, SMS and notices
  • Customer portal
  • Property manager portal
  • Payment plans and hardship
  • Direct debit
  • Billing exceptions
  • Work orders
  • API interfaces
  • Mobile meter reader
  • Buildium connection

PREMIUM

1.2

Per month

Features included:

  • Migrate up to 5,000 accounts
  • Complex invoicing
  • Reporting
  • Interfaces
  • Partner add-ons
  • Welcome notices
  • Reminder emails, SMS and notices
  • Customer portal
  • Property manager portal
  • Payment plans and hardship
  • Direct debit
  • Billing exceptions
  • Work orders
  • API interfaces
  • Mobile meter reader
  • Buildium connection

User opinions about Utilmate price and value

Value for money rating:

Utilmate integrations (4)

Integrations rated by users

We looked at 4 user reviews to identify which products are mentioned as Utilmate integrations and how users feel about them.

Stripe logo
Stripe

Integration rating: 4.0 (1)

Integration rating: 4.0 (1)

Rent payments are enabled by gocardless and integrates with COHO

Verified reviewer profile picture

Mayank P.

Founder

Xero logo
Xero

Integration rating: 5.0 (1)

Other top integrations

Utilmate support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Knowledge Base
Phone Support

Training options

In Person
Webinars
Live Online
Documentation
Videos

Utilmate FAQs

Q. Who are the typical users of Utilmate?

Utilmate has the following typical customers:
Large Enterprises, Small Business, Mid-size Business

These products have better value for money


Q. What level of support does Utilmate offer?

Utilmate offers the following support options:
Chat, Email/Help Desk, Knowledge Base, Phone Support

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