Bookerville Pricing, Features, Reviews & Comparison of Alternatives

Bookerville

Vacation rental software for 10 to thousands of properties

4.89/5 (190 reviews)

Bookerville overview

What is Bookerville?

Bookerville is a cloud-based vacation rental/corporate housing management platform which provides property owners and managers with booking and availability management systems to manage anywhere from 10 to thousands of units. Users can respond to inquiries, accept online bookings and payments, schedule emails to guests, set custom rates for their properties, offer add-ons, automate housekeeping, provide guest services mobile app to visitors with arrival instructions, door codes, one-touch navigation to the property, and much more.

Bookerville enables managers to accept online bookings (or requests). We integrate with listing sites like AirBnB, Expedia, HomeAway/VRBO, Booking.com and more, so you can manage everything from one beautiful dashboard. Master Calendar, At-A-Glance tab, customizable reports. Housekeeping module lets your cleaners report cleanings, issues, and maintenance requests from their phones, and they can upload photos to document, which feeds the work order management system.

Integrates with your own merchant account to save you money. Digital contracts, automated emails over the whole booking lifecycle. Dashboard/mobile apps for owners, maintenance personnel, housekeepers, and guests. Integrated damage and travel insurance for qualifying managers. Comprehensive Owners Statements, integrated with your expense tracking.
www.bookerville.com

Pricing

Starting from
$41.66/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, Europe and 6 other markets, Germany, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
Bookerville screenshot: Your dashboard's color-coded Master Calendar.Bookerville OverviewBookerville screenshot: At-A-Glance tab, real-time customizable data on a configurable, mobile-friendly page.Bookerville screenshot: Booking details: everything you need to know about each booking, in a graphical, easy-to-use, mobile-responsive page.Bookerville screenshot: Our rate-setting tool is industry-best! So easy to use, so powerful. And you can copy rates from one property to any others.Bookerville screenshot: Automated, customizable email templates, scheduled to be sent to whom, and whenever you choose.Bookerville screenshot: Comprehensive minimum/maximum stay rules, so easy to set, and copy to multiple properties.Bookerville screenshot: Comprehensive reports! Owners Statement is industry-best. Liberate your data! All reports are exportable as CSV so you can import wherever you like.Bookerville screenshot: Clear, concise, configurable owner statements integrated with your regular and automatic expenses, including your commissions.Bookerville screenshot: Housekeeping mobile app - real-time list of units to clean, sorted and color-coded by priority.Bookerville screenshot: Clean, easy-to-use housekeeping mobile app for your cleaners to report cleanings, inspections, issues, maintenance requests, and they can even take photos to submit along with it!Bookerville screenshot: Copy Settings: you can copy any settings from one property to any of the others in a snap! This one shows copying rates.

Bookerville reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.8
  4.8
  4.9
Nance Kilbourne

Great web based Rental property management software - full featured and affordable !

Used daily for 2+ years
Reviewed 2017-01-05
Review Source: Capterra

I have been managing vacation and annual rentals for over 10 years. I have used several different software packages over the years, but when I needed to get a more mobile solution I went searching. (Side note - I am a software developer and if I had the time I would have written my own.) I found Bookerville and was intrigued with the easy to use interface. Then after the free 30 trial I bought it. I haven't been disappointed yet. The company support is outstanding. Bug issues are addressed promptly. Product enhancement requests are encouraged. What I love about it - it's very easy to get your properties setup and start scheduling your guests. It's also affordable, entry level costs with full features that you could pay so much more....I know I did it the hard way for too long, now I have automatic emails to guests, cleaning crews and owners, calendars that link to my listing site calendars, income and expense tracking, etc. There so many other features that I needed and it met the requirements. I highly recommend it, although to use all of the features will take some time to set up. The default email templates are ok to use and customizing them is simple. Online help is good, and the forums are helpful. Most set up questions have all been asked and answered and are available to review.

Pros
It's web based, and affordable, exports to accounting programs, links to vacation rental listing site calendars. Has automated emails to guests, owners, and staff.

Cons
Very little. The size of email template preview doesn't allow size change.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Debbie Tarca

Time Saver! I can't imagine going back to the OLD way of managing our homes...

Used daily for 6-12 months
Reviewed 2017-01-28
Review Source: Capterra

I was on the fence about getting software. I'd been doing fine via Word and manually inputting/adding/organizing everything myself for 10+ years on 2 properties. Was it going to be worth the additional cost yearly? Well I've had the software a year and would NOT want to be without it. Its such a time saver and as a mom of 3 who runs her own business that is worth its weight in GOLD! I love the simplicity. I love that everything looks professional. I LOVE the GATEWAY with PayPros/Authorize. I love that the info is in the cloud and no matter WHERE I am, I can access what I need. I just can't say enough. The price is perfect for us. We don't make a mint off our rentals and don't charge a fortune so I appreciate the pricing Bookerville offers. I'm still finding new things along the way with this software and each new discovery makes my life a little bit easier. I've had a few questions along the way and both times my questions were answered within 24 hrs. The videos have been helpful as well. I just did my quarterly taxes and WOW! So much easier inputting needed dates and pushing a button. Time Saver!!

Pros
Ease of function. There is a small learning curve but not difficult even for my 48 year old brain. The videos and forum is helpful

Cons
Not really a con but I do like how Airbnb treats its calendar. I like that they will block off a day prior or after every reservation for cleaning..etc automatically. As it is now in our 4 bdrm because I don't check-in a guest the day someone departs I have to manually block off that night as a maintenance booking so no one tries to book it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Krystal Karais

Great software. No regrets.

Used daily for 2+ years
Reviewed 2019-05-01
Review Source: Capterra

We have used Bookerville for years for our log cabin rental business. It has been great.

Pros
Support is the best of any software that we've ever owned or bought in to. The support is quick, responsive, and genuinely interested in helping make the software as effective as it can be.

Cons
The integrations with other services aren't totally seamless (but they're really good and Bookerville keeps on top of necessary upgrades). IMO I think that the bigger rental sites benefit from making these integrations difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Deborah Hewson

Unbeatable compliment to any business. User for more than 4 years.

Used daily for 2+ years
Reviewed 2018-02-16
Review Source: Capterra

The main benefit of having this software is no need to employ additional staff, as the system does it all for you.

Pros
This software grows with your business. The Owners and technical support is second to non. They are always willing to listen to new ideas & requests and always happy to work with you. The system is so easy to use and there is always help on hand if need be. Tons of customisable features with new ones being added all the time to keep up with the changing market place. Can be managed from any computer or mobile device with Internet access which is a must when chasing bookings in todays competitive market. Calendars can be easily synchronised with various Rental Portals, so your business is always up to date. Intergrates with various forms of Payment options. And so much more.

Cons
There is really not much that is not to like about this software. Currently the Maintenance section is a work in progress which we are looking forward to testing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Beverly Cooper

THE BEST DECISION I HAVE MADE

Reviewed 2013-10-02
Review Source: Capterra

First I must say that when I was searching for a booking engine there were many problems with other companies that would not work for my application. I am a Bed and Breakfast. A small property with only 4 rooms. This was a determining factor for my decision in choosing Bookerville. I was offered a free month to see how it worked for me. I could not use it right away and my 30 days expired. John Amato extended my free trial happily. I have this software system for under a year now and with all the issues I have seen with regular email and other software, Bookerville overcame my expectations in a positive way. Bookerville offers property breakdown, Custom option offerings to my guests that I can list for a fee or for free. I choose the PayPal option with the 50% deposit.There are many more ways I can use this software, but I do not at this time need to utilize them. I like to offer simple and basic information. Most guests that have tried this site in the beginning asked for me to help them. It was easy peasy for me to do what my guests needed. After a while my repeat guests have been able to book on their own. There were 2 occasions that the time out was not understood by the guests and the reservation they were working on Timed Out. I called John Amato, the go guy I have always spoken to and emailed. He explained to me about the Time Out thing. Then there was just recently where a frame was stuck and I emailed John Amato. He found this issue within minutes and corrected whatever it was. I have nothing but great things to say about Bookerville and the software that is offered at a very reasonable rate . What is great is if there is an issue John Amato deals with it quickly and correctly. John emails me and gives me direction on emails and tells me what the issue was and how to overcome it. I had a past software issue with a different company that was so large that they let me wait 3 days before they got back to me since they did not have a phone number to reach them with. I lost business soI left them. The 2 issues for my Bed and Breakfast is not a big problem, but John takes this seriously and I feel he goes all out to get the answer and fix the issue. Not hours but Minutes. No lost business or revenue. Thank you John Amato and his team. Salvatore R. Hudson River Valley New York

Rating breakdown

Ease of use
Customer support

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Bookerville pricing

Starting from
$41.66/month
Pricing options
Free trial
Subscription
View Pricing Plans

30-day free trial, no credit card required.

Pricing is calculated based on the number of properties or units (such as rooms in a bed-and-breakfast), for example:
1-5 properties/units: $41.66 per month or $499.99 per year
10 properties/units: $64.98 per month or $779.80 per year
100 properties/units: $279 per month or $3348 per year

Bookerville features

API
Online Booking Integration

Activity Dashboard (56 other apps)
Automatic Notifications (44 other apps)
Availability Management (52 other apps)
Billing & Invoicing (46 other apps)
Booking Management (114 other apps)
Calendar Management (75 other apps)
Channel Management (69 other apps)
Credit Card Processing (61 other apps)
Discount Management (43 other apps)
Electronic Payments (52 other apps)
Inventory Management (41 other apps)
Invoice Management (49 other apps)
Multi-Channel Management (41 other apps)
Price Management (52 other apps)
Reporting & Statistics (68 other apps)
Reservations Management (92 other apps)
Room Booking (64 other apps)
Third Party Integration (61 other apps)

Additional information for Bookerville

Key features of Bookerville

  • Online booking
  • Guest rankings
  • Custom contracts
  • Calendar sync
  • Automated email confirmation
  • Guest-centric booking
  • Manager-centric booking
  • Custom coupon codes
  • Custom check-in/check-out times
  • Multi-day discounts
  • Multiple fee types
  • Security deposits
  • Seasonal and special day rates
  • Payment schedules
  • Combined bookings
  • Color-coded booking statuses
  • Housekeeping automation, mobile app.
  • Work Order management
  • Maintenance management
  • Guest Services mobile app.
  • Owner dashboard, mobile app.
  • integration with popular listing sites
  • Channel Managers
  • Travel insurance
  • Damage Protection insurance
  • Inquiry auto-responders for most major listing sites.
  • Full set of configurable reports.
  • Custom templates for email, arrival/departure instr's, more.
  • Digital, auto-populated contracts are maintained for you.
  • Multi-currency support
  • Custom fields for booking, property, more.
  • Customizable email templates
  • Automated scheduled emails
  • Accept ACH payments.
  • Set up sub-users with specific permissions.
View All Features

Benefits

At-A-Glance tab keeps you updated in real-time, lets you manage by exception.

Customizable owner statements, combined with automatic recurring expenses (i.e. for your commissions) provides report of all booking revenues, with indented owner-paid expenses, and net due owner lines. Grant owners permission to see these in real-time, for complete transparency.

Guest Services mobile app. does most of the work for you - navigation to the property, arrival instructions, door codes, local attractions, and they can report check-in/out so you and cleaners know what's going on.

Multiple Channel Managers let you try various popular listing sites risk free - no cost to you!

Automatic inquiry responder can answer queries from potential guests by sending out emails using custom templates - show your other inventory when the one they requested is not available.