Bookerville Reviews

Everything is easy to use, user friendly

there is nothing that i do not like about bookerville

This software is easy to use, and the developer was super to work with. I am still learning features after a year of use. As a single villa operator, Bookerville has made my vacation rental management seamless with CRM and integrated payment processing.

I’d like a bit more design flexibility in the calendar visibility when publishing on our website. I believe this is something the development team is working on? It’s a minor “con.”

I just started working for the owner of her vacation rentals and I found this software to be very user friendly. I just started training on this software for bookings and I found it very easy to pick up speaking from a person who is not very computer savvy.

So far I haven't come across anything that I would classify as a con.

I like the clean user interface/dashboard and the way the software integrates with my listings on different web sites. Saves a lot of time and prevents double bookings.

It would be great if Bookerville had its own integrated Channel Manager. I believe it will in the next few months.

Bookerville does it all. It covers all of our needs for managing several vacation rental properties. It is reliable, effective and efficient. The integrations cover all of our needs for interacting with partner platforms from AirBnB to smart lock code management. The platform is thorough and well thought out and you absolutely can't beat the coverage of capabilities with exceptional capabilities for the value. One of the best things we experienced during our initial trial and over the past 14 months of use is the support. You won't find another platform where you can get a response within a short period of time from the platform developer when you can't solve it on your own using support boards.

The UI and widgets are slightly dated but still easy enough to navigate and most importantly reliable.

While Bookerville also works with larger vacation rental concerns they continue to offer a space for us smaller vacation rental proprietors. I have determined that Channel Managers are not yet able to handle proprietors who only manage one property. Bookerville however, continues to take care of our needs. Most important to me in that regard is the integration/synchronization with Airbnb. While Airbnb is a great advertising platform I have yet to see that their ability to coordinate all emails with cleaning staff and to some extent, guests, is comparable to what I am able to do with Bookerville. Customer support also continues to be solid with Bookerville. I have yet to submit an issue that has not been dealt with fairly quickly and to my satisfaction.

At this point I cannot think of another feature that could be added to Bookerville. Some times the year end reports do not seem to answer a question I might have for tax purposes. Perhaps I should submit a request!

Bookerville is well-designed, intuitive and straightfoward. If you have even a rudimentary exposure to vacation rental software, Bookerville is a snap to learn and set up with an effective wizard to step you through. There is also thorough online user help text. The hands-on training required with other software vendors to set up and learn how to use is not really even needed here. None of the functions...

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No critical issues, but: The guest booking calendar does not automatically switch between desktop and mobile views (one workaround is to have a "change to mobile view" button). Bookerville's flexibility has a price, requiring extra time for data maintenance: * On other vendor software, to change the nightly rate for a range of dates, you simply change the rate on a line in the rate table. Bookerville...

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The product meets all of our needs. Our owners love it!

Did not like the way pictures were handled, but the latest upgrade corrected that.

I love the ease of using it. I test drove a few others before jumping on board w/ Bookerville in 2014. Changed my life & helped me grow my buisness. I get calls frequently trying to get me to leave & use someone else, but I am committed.

I really don't have any negatives about this software.

This has everything i need to manage all of my bookings across all booking sites, makes my job really easy and well worth the money.

I think there is always areas for improvement, but I think some of this is the user getting to know what the software can do. If you suggest improvements, the designers will go out of there way to see if this is possible.

It perfectly suits our needs for booking software AND automated emails. The company is very responsive to questions and are easy to work with!

Not really anything negative to say - Maybe just a suggestion - having an online chat for immediate support would be nice!

Helps to manage our reservations accurately that are listed on multiple sites, makes booking directly a breeze, reports are easy to use and great.

When running some reports there are glitches when pro-rating the dates. For example if you pro-rate by month and check in date it will not the bookings that were made in the prior month, even though it only counted say one day of the reservation when running that report for the previous month. So report totals are not accurate when using that function.

Ease of use and keeps everything you need right at your fingertips. Saves a tremendous amount of time. If you have any questions or concerns, The rep is always there to help you through.

I really don't have any cons. I use it daily and depend on it everyday to keep the business running smoothly.

This software grows with your business. The Owners and technical support is second to non. They are always willing to listen to new ideas & requests and always happy to work with you. The system is so easy to use and there is always help on hand if need be. Tons of customisable features with new ones being added all the time to keep up with the changing market place. Can be managed from any computer or mobile device with Internet access which is a must when chasing bookings in todays competitive market. Calendars can be easily synchronised with various Rental Portals, so your business is always up to date. Intergrates with various forms of Payment options. And so much more.

There is really not much that is not to like about this software. Currently the Maintenance section is a work in progress which we are looking forward to testing.

Automated reminder email notices going out with ease (ie cleaner reminder, welcome email to guests, etc)

Subscription Price keeps going up. Also the coupon codes do not work very well. Would like potentials renters to be able to use a variety of coupon codes to book directly on my website. Have asked for changes but no luck

Cost - great value! Features - - channel manager available - integrates a calendar and booking feature into my website - calendar sync - how to videos - easy to use - cleaners have access to their schedule on line

- The software is set up for 90% of all properties. I've only got 5 properties but between my main 2, they sleep over 40 people. To keep these properties booked I base my rates on a few different features. My main Con, is on Guest count, in summer, my base rate is based on 22 or less on my larger property. In spring and fall, based on 18 or less, and winter 12 or less. Above those counts, there...

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Reports and the taxable amounts and ease of use. Bookerville made my life so easy its amazing. They are the first company that I used to start off my business and I'm glad I did.

Sometimes when I delete a reservation it pops back up again. But thats it. Maybe not enough in detail videos.

I love the link between Bookerville and Lynnbrook so my guests can pay instantly online. It simplifies the booking process and keeps the guest happy.

Wish it had a "copy this booking to another location" option. I often get groups booking several locations and it would be nice to just copy the info.

Ease of function. There is a small learning curve but not difficult even for my 48 year old brain. The videos and forum is helpful

Not really a con but I do like how Airbnb treats its calendar. I like that they will block off a day prior or after every reservation for cleaning..etc automatically. As it is now in our 4 bdrm because I don't check-in a guest the day someone departs I have to manually block off that night as a maintenance booking so no one tries to book it.

flexibility to customize it to my exact needs for each booking if needed

setting up the rates, length of stay and check in date restrictions - I only do it once a year so I have had to write instructions to remind myself of the steps involved - a bit cumbersome

Ease of use, dependability, and customer support

None

Ease of use, price is great considering what you get. Guests really like that they can make a reservation so simply.

Sometimes guests have had trouble seeing the online calendar but I have never personally had a problem.

It's web based, and affordable, exports to accounting programs, links to vacation rental listing site calendars. Has automated emails to guests, owners, and staff.

Very little. The size of email template preview doesn't allow size change.

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