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Frontdesk Anywhere Logo

Frontdesk Anywhere

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Cloud-based hotel management solution for hoteliers

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Frontdesk Anywhere Pricing, Features, Reviews and Alternatives

Frontdesk Anywhere FAQs

Q. What type of pricing plans does Frontdesk Anywhere offer?

Frontdesk Anywhere has the following pricing plans:
Starting from: $100.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Frontdesk Anywhere?

Frontdesk Anywhere has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Frontdesk Anywhere support?

Frontdesk Anywhere supports the following languages:
English, Spanish, Thai


Q. Does Frontdesk Anywhere offer an API?

Yes, Frontdesk Anywhere has an API available for use.


Q. What other apps does Frontdesk Anywhere integrate with?

Frontdesk Anywhere integrates with the following applications:
Stripe, SiteMinder


Q. What level of support does Frontdesk Anywhere offer?

Frontdesk Anywhere offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat

Frontdesk Anywhere product overview

Price starts from

100

Per month

What is Frontdesk Anywhere?

Designed and developed in San Francisco, Frontdesk Anywhere is an award winning, cloud-based hotel management software dedicated to independent hotels, management groups. The PMS powerful features include: easy reservation management, reporting, group bookings, commission free booking engine, revenue management, payment processing and channel manager with 350+ OTA connections.

Key benefits of using Frontdesk Anywhere

  • Communicate with guests from the point of booking to post departure with scheduled and triggered emails that can be customized based on the room booked and the rate that the guest is paying.

  • Information can be collected through personalized profiles for guests, companies, and travel agents, and used to run marketing campaigns.

  • Work orders and checklists can be created and printed, or shared with housekeeping and maintenance staff, with updates received in real time.

  • Retail point of sale (POS) can be used to charge guests for extras and transfer charges to reservations.

  • Use daily pricing recommendations in conjunction with personal experience to optimize room rates and define advanced pricing strategies.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Email/Help Desk
    Phone Support
    24/7 (Live rep)
    Knowledge Base
    Chat

    Training options

    Live Online
    Videos
    Documentation
    In Person
    Webinars

    Not sure about Frontdesk Anywhere? Compare it with a popular alternative

    Starting from

    100

    Per month

    Free plan
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    Pricing range

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    Free plan
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    Value for money
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    Frontdesk Anywhere pricing information

    Value for money

    4.4

    /5

    122

    Starting from

    100

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Frontdesk Anywhere features

    Functionality

    4.3

    /5

    122

    Total features

    51

    4 categories

    Most valued features by users

    Reservations Management
    Online Booking
    Booking Management
    Third-Party Integrations
    Activity Dashboard
    Reporting & Statistics
    Reporting/Analytics
    Calendar Management

    Functionality contenders

    Frontdesk Anywhere users reviews

    Overall Rating

    4.5

    /5

    122

    Positive reviews

    89

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.59/10
    Rating distribution

    5

    4

    3

    2

    1

    76

    33

    8

    3

    2

    Pros
    The backend functionality is incredible and the product support is amazing. FDA truly cares about my business and has been such a responsive, key partner in all ways.
    Thank you India and to your Team of helpful, patient, friendly and professional reps. Sincerely, Cynthia Brier, Property Manager, Tequesta Palms Inn, Tequesta, Florida.
    Highly recommend your product for price, ease of use and especially your helpful service dept.
    Cons
    Lack of app for smartphone access, inability to stack yield management premiums and inability to drag-and-drop room assignments.
    I have experienced some frustration with the limitations of the software/customization capabilities, and the clunkiness of use on the user side of things (PMS) and the client side of things (IBE).
    Revenue tools are limited and require a lot of manual data entry versus be able upload large batches of data or rate adjustments. Can be glitchy at times.

    Overall rating contenders

    BH
    AvatarImg

    Ben H.

    Hospitality, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Best property management system

    Reviewed 4 years ago

    We have great experience with working with fda.

    Pros

    The best thing about FDA is how user friendly it is.

    Cons

    The only thing would be the loading issue on rooms that have been in the system for multiple months. Really nothing else.

    DS
    AvatarImg

    David S.

    Hospitality, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to use, web based hotel operating system

    Reviewed 4 years ago

    We use FDA to operate four very busy hotels in the Los Angeles area. The system allows us to make reservations, check guests in & out of the system, track deposits, run a multitude of reports including sales and future revenue on the books.

    Pros

    As a web based system, I have access to all of my hotel properties from anywhere in the world, including my smart phone. The grid view of our hotel rooms is a great visualization of hotel occupancy and available rooms. The system is very easy to use and makes training new employees very simple and cost effective.

    Cons

    All software programs can have glitches and FDA is no exception. The customer service & support team has always been responsive to challenges.

    NH
    AvatarImg

    Nicki H.

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Tons of Potential

    Reviewed 9 years ago

    Pro's - Fairly user friendly. Like the ease of integrating website and online booking agents so I only have to manage availability and rates through the FDA system. Like that it is web based and information can never be lost. Simple to train staff of basic functions of the system. Lots of great reporting for future projections and marketing. Con's - Reporting for month end reconciliation purposes...

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    Vendor response

    Hi Nicki, Thank you for your feedback. It is appreciated! I've followed up with our development team to ensure they are investigating the discrepancies you've noticed in your historical reports. As for the other items you mentioned, we have been working on these issues and you will see these problems eradicated as well as many other enhancements including drag and drop as features in upcoming releases of Frontdesk Anywhere. Thank you again for your feedback. Kind Regards, John

    CB
    AvatarImg

    Cynthia B.

    Hospitality, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A+ Service

    Reviewed 4 years ago

    Excellent!

    Pros

    Frontdesk Anywhere Support Team is the best! They have been there since I started my position in September of 2017. Especially India Metz. She is so supportive and helpful and patient with my blunders. So thankful for all her help and if she is not available others have been there as well. Overall, Frontdesk Anywhere has been a huge asset to the daily runnings of the business and I couldn't ask for a better program or team. Thank you India and to your Team of helpful, patient, friendly and professional reps. Sincerely, Cynthia Brier, Property Manager, Tequesta Palms Inn, Tequesta, Florida

    Cons

    None at this time. I have not had any negative experiences to date.

    SB
    AvatarImg

    Sarah B.

    Hospitality, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Stop hunting, and make the switch today!

    Reviewed 4 years ago

    We found that with other platforms, customer service was not always available (half-way around the world!), or not easily accessible. With FDA our personal contact is always available and helps solve issues practically immediately. FDA nearly eliminated repetitive and duplicate tasks across many platforms, freeing up literally hours of time for more important tasks. We love it!

    Pros

    Front Desk Anywhere (FDA) is simple, easy to use, and has all the pro features you are looking for to manage a vacation rental business of any size or shape. Features are extensive; reports will give you everything you are looking for and then some. FDA seamlessly and easily integrates with other booking platforms. Access can be granted in various capacities for employees, etc. FDA simply revolutionized our business, pulling everything together in a single platform. Customer service is impeccable, reliable and relatively immediate. Highly recommended!

    Cons

    Set up can be a little cumbersome, but that was simply due to now knowing what to ask. Our personal contact was available to assist with every step of setup, and any questions ongoing. There is a bit of a learning curve with all the features, but lots of resources are provided.

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