Innkey PMS Pricing, Features, Reviews & Comparison of Alternatives

Innkey PMS

Cloud based hospitality & hotel property management system

4.84/5 (44 reviews)

Innkey PMS overview

Innkey PMS is a cloud-based hotel management software that provides a suite of hospitality software products to manage hotel operations. The software offers a wide range of features including reservation management, online payments, calendar management, and automatic reminders.

Innkey PMS’ registration portal allows users to accept guest bookings through both online and offline modes. The portal also sends automated confirmation letters to guests for bookings made over the phone. The software maintains a database of past customers and offers them discounts and complimentary services to promote customer loyalty. The application has an integrated commission management system to pay commissions to agents and event managers for referral bookings.

Innkey PMS provides a rate negotiation functionality to offer discounts on corporate bookings and lump sum payments. The rates vary based on room preferences and extra services offered to customers. The software generates ad-hoc and regular reports providing detailed information regarding room bookings, deposit payments and the number of guests checked-in to the hotel. The application allows hotel owners to accept customized cancellation policy for customers and calculate retention charges in the case of room or banquet cancellation.

Innkey PMS provides customers a comprehensive view of payment calculations including complete details of charges and settlements. The tool provides a cashbook that helps to manage all cash transactions at the front desk. Cashbook generates receipts for all payments received from customers. Innkey PMS also allows hotel owners to accept customer bookings on Android and IOS applications.


Starting from
Pricing options
Value for money
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Business size



United States, Asia, Australia, Brazil, Canada and 6 other markets, Europe, India, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic
Innkey PMS screenshot: Occupancy performance pie-charts provided by the softwareInnkeyPMS   Introduction to module 'View Folio'Innkey PMS screenshot: The software displays the guest name, agent name and the number of days of bookingInnkey PMS screenshot: The application helps users know room availability and tariff detailsInnkey PMS screenshot: Front desk home page offered by the solutionInnkey PMS screenshot: Folio guest details as shown by the toolInnkey PMS screenshot: Property owners and employees can view guest laundry transactions using the toolinnkeypms - Guest checkout process

Innkey PMS reviews

Value for money
Ease of use
Customer support
Rohit Shetthy

InnkeyPMS is a perfect solution for our hotel.

Used daily for 2+ years
Reviewed 2017-10-23
Review Source: Software Advice

We have been very happy since implementing InnkeyPMS over 2 years ago. The training was very good, they are always helpful if we have questions, and I am impressed by the features they continue to add. I am happy to highly recommend both the product and the company. We can effectively manage our online bookings with their seamless integration with almost every OTA we can think of. No more hassles about rate and room inventory updates as well as overbooking. Our workload is reduced significantly as a result and we can cater to our guests better. The best part of interface is, they provide interface log, which gives clear understanding of every communication between PMS and online channels on rate and inventory updates.

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Mohammad Anjum

I don't have a huge background in hospitality so changing to Innkey was like a breath of fresh air.

Used daily for 2+ years
Reviewed 2017-10-27
Review Source: Software Advice

The level of support we've received from Innkey has been outstanding. We're a bit different from the normal clientele, being a social service provider moving into temporary accommodation management to support our clients and community. customer support were was friendly, polite and very helpful - providing us with training and set up to meet our business needs. Reporting features, customer support and user friendly! The product works well and delivers on what's expected. Its reporting features are impressive, allowing us to make smarter decisions around property acquisition and tenancy trends. The integration with tally ERP 9.0 and QuickBooks accounting software streamlines the billing process.

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Mr. Golu Jain


Used daily for 2+ years
Reviewed 2017-06-23
Review Source: Software Advice

The most? It's so hard to tell since all the features are so good. You can feel the philosophy and every feature really "make sense". Since they know and have lots of experience in this industry, often what seemed to us unnecessary or inconvenient turn out to be necessary and as convenient as we use further. Well, what we like the most about this system is that we can feel the presence of Innkey staff behind the system. This software is really the best, only as any other software you do need to work with it, set it up as per your exact needs and use all the functions that are available and handed to you on a silver plate so to speak. As the system does not know what the best is, this part of the set up system is up to you to take care of. But its all there, and their customer service team will advise the best paths to take.

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Navneet Arora

We recommend Innkey to any other users or companies looking for data quality and a system which informs your decision making.

Used daily for 1-2 years
Reviewed 2017-10-27
Review Source: Software Advice

Makes accounting simple, including reconciling both card and cash transactions which had previously a nightmare. And has been simple in collecting guest information and using that for repeat guests. The reports are simple and uncomplicated, and the service has been fantastic throughout. We have been showing it off to all those in the industry. The team at Innkey are constantly reviewing the software and listening to user’s feedback to improve the software. I can only see Innkey becoming a better and better product with time, to improve its usability and features. Thanks, Innkey TeamWe recently took over a motel, and along with it was a mess of a reservation system. We looked around at a range of options and settled with Innkey cloud based and ease in the entire reservation process. We have got that and a whole lot more, It is incredibly user friendly, especially for us with a touch screen system.

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Mr. Shirin Bansal

Great products, i am enjoying with this software

Used daily for 2+ years
Reviewed 2017-10-24
Review Source: Software Advice

The simplicity and intuitive handling of daily tasks of your business creates a great work flow. I love the rates section and automatic price changes which can be adjusted to seasonal or promotional needs. Stable, easy to use on a daily basic, deliver all data you need. And you can start up like it’s an electronic paper you use, and expand with a lot of function.What I like the most is the customer support from Innkey pms, the live chat support is really a great help for many times.

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Innkey PMS pricing

Starting from
Pricing options
Free trial
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Contact Innkey PMS for price quote

Innkey PMS features

Activity Dashboard
Automatic Notifications
Availability Management
Billing & Invoicing
Billing Rate Management
Booking Management
Calendar Management
Channel Management
Credit Card Processing
Discount Management
Electronic Payments
Invoice Management
Multi-Channel Management
Online Booking Integration
Price Management
Reporting & Statistics
Reservations Management
Room Booking
Third Party Integration

Additional information for Innkey PMS

Key features of Innkey PMS

  • Reservations management
  • Registrations
  • Online payment
  • Automatic reminders
  • Room booking
  • Advanced payments
  • Invoices
  • SMS
  • Retention policy
  • Contact details
  • Real Time updates
  • Revenue optimization
  • Automated billing
  • Contract terms
  • Commission rates
  • Calendar view
  • Drag & Drop
  • Profit & Loss account
View All Features


• Innkey PMS provides a material management module that tracks real-time inventory levels and helps reduce wastes, thefts, and discrepancies.
• The tool prepares operational reports related to room reservations, registration charges, account receivables, and folio management.
• The software provides an option for hotels to design their own customer feedback form for hotel guests, restaurant guests, and banquet guests.
• Innkey PMS allows hotel owners to set up a gift shop inside the hotel where they can sell gifts or souvenirs with bar code billing and stock control.
• The application provides an HR and payroll system to manage employees’ salary details, annual bonus and keep track of the amount getting posted on guest folio.