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Kigo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Trusted Global Platform for Vacation Rental Managers
Table of Contents
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Kigo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Kigo overview
Based on 156 verified user reviews
What is Kigo?
By industry, Kigo reviewers are most commonly professionals in hospitality (46%). The most frequent use case for Kigo cited by reviewers is vacation rental management (100% of reviewers).
What do users say about Kigo pricing?
Some reviewers feel Kigo provides an all-in-one solution at a reasonable price, and reviewers appreciate the included functionalities and support. However, some users report high costs, inflexible pricing, and extra charges, questioning overall value for money.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Vacation Rentals
Comprehensive vacation rental management
Efficient calendar synchronization tools
Refunds and Charges
Website Management
Bugs and Issues
Kigo’s user interface
Kigo pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.7
Features
3.7
Ease of use
3.7
Customer support
3.7
Reviews sentiment
What do users say about Kigo?
By industry, Kigo reviewers are most commonly professionals in hospitality (46%). The most frequent use case for Kigo cited by reviewers is vacation rental management (100% of reviewers).
Select to learn more
Who uses Kigo?
Based on 156 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Kigo's key features
Most critical features, based on insights from Kigo users:
All Kigo features
Features rating:
Kigo alternatives
Kigo
Starting from
59
Per month
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No pricing info
Guesty Lite
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No pricing info
Kigo pricing
Starting from
59
Per month
Flat Rate
User opinions about Kigo price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Kigo's price and value, mention it in a positive light.
Some reviewers feel Kigo offers an all-in-one solution at a reasonable price, making it attractive for small to medium businesses seeking efficiency and a simplified cost model. Reviewers appreciate the inclusion of multiple functionalities and support within the base price. However, some users report that Kigo is expensive, especially for businesses with seasonal operations or those requiring frequent modifications, which often incur additional costs. Reviewers indicate dissatisfaction with unexpected price increases, inflexible pricing models, and extra charges for template customization or advanced features, leading some to question the overall value for money.
, and
Kigo customer support
What do users say about Kigo customer support?
Customer support rating:
We analyzed 58 verified user reviews to identify positive and negative aspects of Kigo customer support.
Widespread user sentiment highlights fast, responsive, and always-available customer support across multiple channels.
A significant portion of users appreciate having dedicated account managers and specialized teams for tailored assistance.
Common user feedback notes support staff are knowledgeable, communicative, and guide users through onboarding and ongoing issues.
A limited number of users report slow responses, difficulty escalating issues, and inconsistent support quality between team members.
Support options
Training options
To see what individual users say about Kigo's customer support, check out the review snippets below.
“The best part of KIGO is the support, you will be assigned an implementation manager to help you get started and they will guide you through all the aspects of the system.”
Aidas G.
Director
“Its capability to contain a vast number of configuration possibilities and the great support team, always available and communicative until resolution.”
Rael S.
Managing Director
“The support team is not easy at all to help us solve our problems. As it was said in another review, some of the staff are really friendly and helpful, and those are most times the ones that makes the first contact. When you reach the moment that they have to forward your contact to someone from an specific area (which would probably be the person that would solve your actual problem), it gets really hard to actually get any kind of help or even an answer from them. ”
Caio C.
Chief Operating Officer
Kigo FAQs
Kigo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What is Kigo used for?
With Kigo, a Guesty Company; you can manage vacation rental properties across your portfolio with less work and more visibility. Check out our complete software solution, including: -Kigo Reservations: Gain visibility into all bookings and inquiries, with only a few clicks. -Kigo Channel Management: Distribute your vacation rental listings to high-performing channel partners to increase visibility and bookings. -Kigo Operations Manager: Save 20 hours a week with a solution designed to organize all of your operations and labor resources. -Kigo Websites: A Kigo website package is the ultimate digital storefront for any vacation rental business. Take advantage of a comprehensive marketing and booking system that easily integrates with other Kigo solutions. -Kigo Revenue Management: Boost revenue by 20% and maximize revenue for each available night at your vacation rental properties. -Kigo Contact Center: Help your guests find the perfect vacation rental, even after hours. Trust our professionally-trained reservation specialists, who respond to emails and outbound calls to facilitate bookings. -Kigo Payments: Offer guests the convenience of online payments and allow them to securely book a property anytime, from anywhere in the world. -Kigo Mobile Guest App: Give your guests answers when they need them the most, and create an unforgettable experience. And more! In conjunction with world class products, we also offer a global customer service team that offers support in English, Spanish, French, German, Portuguese, Italian, Russian and Catalan, 7 days a week via web or phone. We also provide ongoing training to help you get the most from your solutions.
Q. What languages does Kigo support?
Kigo supports the following languages:
English, French, German, Italian, Portuguese, Russian, Swedish
Q. Does Kigo offer an API?
Yes, Kigo has an API available for use.
Q. What level of support does Kigo offer?
Kigo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
