YouLi Pricing, Features, Reviews & Alternatives

YouLi

Group travel software management platform

4.67/5 (9 reviews)

YouLi overview

What is YouLi?

YouLi - Group Travel Software is a simple booking and customer engagement platform for GROUP tour operators and travel agents.

- Booking Engine for individual and group bookings
- Payment Integrations with Stripe, Square and third parties
- Unlimited Itinerary Trips Pages
- Plug N Play Travel Websites
- Back Office TRM

Itineraries, TASKS, documents, people and payments in ONE Place.
youlivetotravel.com

Pricing

Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L
YouLi screenshot: Your Branded Trip ShopYouLi screenshot: Beautiful Trip Pages & Itineraries (Unlimited)YouLi screenshot: Flexible Dates & Optional ActivitiesYouLi screenshot: Manage All Your Trips in ONE Place

YouLi user reviews

Excellent
6

Very good
3

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.6
  4.3
  4.4
  5.0
Victoria Lynn C.

Robust Application, Lean Team

Used weekly for less than 6 months
Reviewed 2019-11-19
Review Source: Capterra

Pros
This application and more importantly the team is first class all the way. I am very happy to have discovered this travel application and planning platform-- it has nearly everything I need to automate my business a bit more, and give my clients a personalized, organized experience with my company. It seems as though they release new updates, improvements and fixes on a regular basis. They are quite flexible. They listen to feedback and implement with speed... it's the advantage of having a robust application, rand by a small team who you can touch, call, email etc. I also appreciate that the company is founded by enterprising women.. always a plus! Thank you YouLi Team!

Cons
The cost is a bit high. It would be nice to have a native app to be able to access things without internet connection. More built in forms needed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Elinor F.

Couldn't be easier to get up and running

Used daily for 6-12 months
Reviewed 2020-09-02
Review Source: Capterra

Youli's customer support is excellent. They respond right away and open to suggestions and ideas for new features. As a tour operator, we look forward to growing with Youli. They help us better serve our customers and make us look even better!

Pros
Youli makes it incredibly easy to launch new trips. The design is intuitive and functions are well organized, making the process of designing and launching a new trip very quick and easy. And the end result is a beautifully designed, user-friendly booking process . I love the "Magic link" feature in place of account passwords, which can create too much user friction. Youli makes it easier for us to "upsell" clients with enticing trip add-ons. And it has eliminated a ton of work for our staff when it comes to on-boarding new customers in terms of helping them prepare for their trip and collecting all the necessary information from them so we can prepare the trip for them.

Cons
One drawback is that there isn't a way to easily "transfer" a customer from one trip to another, as there is no centralized CRM. Each trip is separate in this regard. We simply re-enter the customer's information into the new trip. And as Youli launches in new Zapier integration, we'll use zaps to build a CRM in Hubspot to store historical customer data and manage CS tickets.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jeanette C.

Youli helped build our business

Used monthly for 1-2 years
Reviewed 2019-09-29
Review Source: Capterra

Pros
We like the ability to brand the software, make live updates to agendas, and the pre-departure activity tracking. The Youli software has been a core part of our business from Day 1.

Cons
UX for the calendar / time selection could use a little polish, but we love that the team is very responsive to all feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Susan F.

YouLi solves the biggest problem for small group tour operators!

Used daily for less than 6 months
Reviewed 2019-09-30
Review Source: Capterra

We came to YouLi to solve a problem for small group tour operators who are using email and spreadsheets off platform. YouLi offers a "two for one" solution: a travel management software and a booking platform We found the customer service at YouLi exceptional. The team take a real interest in your business and work hard to find the right solution

Pros
TripaSista is a double sided marketplace for tour operators/ women travelers and we utilise the YouLi platform as a travel planner and booking software We like the following features:- A travel management software and a booking platform Create tour itineraries from a template with the ability to publish on your own website Ease of setting up payment gateway with a choice of direct transfers to avoid credit card fees Viewing communication with travelers in one place Auto-email responses and reminders

Cons
So many great features can be overwhelming and therefore not adopted

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Karen H.

Travel Itineraries Sorted

Used daily for 6-12 months
Reviewed 2019-09-25
Review Source: Capterra

I feel so well looked after. I’m a technical klutz and I needed my hand to be held while I got started but it has been a dream to use.

Pros
It has given my business a level of professionalism that I couldn’t have imagined. It just looks fantastic! The seamless integration with my website has been great. It has so many clever little things that have saved me hours of time.

Cons
There’s not much I don’t like about YouLi because it fast tracked my dreams of a travel company and turned them into reality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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YouLi pricing

Pricing options
Free
Free trial
Subscription
View Pricing Plans

You can stay on GUIDE plan with NO monthly fee.
2% booking fee apply.

YouLi features

Booking Management
CRM
Online Booking
Payment Processing
Promotions Management
Reservations Management

API (106 other apps)
Activity Dashboard (108 other apps)
Calendar Management (118 other apps)
Channel Management (96 other apps)
Electronic Payments (104 other apps)
For Vacation Rentals (98 other apps)
GDS/OTA Integration (111 other apps)
Housekeeping Management (112 other apps)
Inventory Management (104 other apps)
Rate Management (114 other apps)
Reporting & Statistics (134 other apps)
Reporting/Analytics (140 other apps)
Room Booking (132 other apps)
Third Party Integrations (106 other apps)

Additional information for YouLi

Benefits

- Take group and individual bookings, set up deposits and payment plans

- Automate payment reminders and send invoices in one click

- Easily create beautiful Trip Pages to share with your network and collect interest

- Personalize your itineraries with flexible dates and optional activities

- Build simple travel websites in days, not weeks.

- Keep flight information, legal forms, health questionnaires, payments, and extra notes about your travelers in ONE place, accessible any time on the go.

- Share the YouLi Mobile App with your travelers to ensure they have everything handy offline