I started researching a performance appraisal platform for our company less than two months ago, and here we are ready to launch the first round of reviews.
First and foremost, the system is extremely intuitive. You get a sandbox environment right off the bat, and you can experiment, explore, try things out without any sales pressure.
The documentation is clear, detailed, covers all aspects of setting up and using the system.
Setup is straightforward. The system is highly flexible and configurable. If you enjoy that kind of thing, you can tweak it to your heart's content, but if you prefer some hand-holding from the Appraisd Support team through setup, they are there for you.
I was curious how support would work, since we are based in California and Appraisd is based in the UK. They have a schedule that allows them to support their clients around the clock. Responses to emails and setting/report requests have been speedy and helpful. Scheduled calls have been super productive - our account manager, Roly took on an advisory role where he was able to suggest some great solutions.
It is very clear in all communications that the company places a high emphasis on customer relationships. The product is well thought-out and easy to use.
I am very impressed with the entire process and looking forward to how the platform will be received by our team members.
- flexibility of options in setup
- ease of use
- instant sandbox environment for testing
- pre-loaded forms/sections/questions
- helpful Support
- great documentation
The only thing that isn't there yet is the ability to have a separate peer feedback and upward feedback section (right now there is only one feedback section available), but I am sure this will be covered as the application develops further.
Value for money
Ease of use
Likelihood to recommend: 10/10