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CollaborateMD
5
67
4
21
3
5
2
7
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based medical billing and practice management solution
Table of Contents
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CollaborateMD - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
CollaborateMD overview
What is CollaborateMD?
CollaborateMD delivers cloud-based practice management, medical billing, and care coordination software that helps organizations manage patients. By managing the complexities of running a successful practice, you can focus on patient care and getting paid fast. With CollaborateMD, you take control of your revenue cycle from everything from patient scheduling to billing and payment processing. The solution helps improve physician workflow and patient care while reducing the time and resources required to manage your medical billing process.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Claims and Payments
Ease of Use
Training and Learning Curve
Pricing
CollaborateMD’s user interface
CollaborateMD review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.0
Ease of use
4.1
Customer support
3.8
Reviews sentiment
What do users say about CollaborateMD?
Reviewers indicate CollaborateMD is user-friendly, with easy navigation and efficient billing and claims management. They find custom reporting and integration with other systems helpful, and say the software streamlines routine tasks for staff. Some mention the affordable pricing and responsive customer support as positives, though others feel support can be inconsistent and pricing confusing.
Users report the learning curve can be steep, requiring training and tech skills, but they feel confident once familiar with the system. They note issues with report complexity, claim troubleshooting, and occasional interface difficulties, but most appreciate its flexibility and broad functionality for medical practices.
Select to learn more
Who uses CollaborateMD?
Based on 113 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
CollaborateMD's key features
Most critical features, based on insights from CollaborateMD users:
All CollaborateMD features
Features rating:
CollaborateMD alternatives
CollaborateMD
Starting from
235
Per month
Jane
Starting from
54
Per month
ChiroFusion
Starting from
129
Per month
ModMed
Starting from
No pricing info
CollaborateMD pricing
Pricing plans
Pricing details:
Basic
No pricing info
Features included:
- 150 MB Document Cloud Storage
- 200 MB Document Cloud Storage
- 75 MB Document Cloud Storage
- Appointment Scheduler
- Built-in Clearinghouse Edits
- Business Intelligence Reports
- Central
- Claim Follow-up and Task Management
- Claim Scrubbing
- Cmd2go ( Mobile App)
- Custom Report Builder
- Free Preferred EHR Interface
- In-App Credit Card Processing
- Patient Payment Plans
- Real-Time Claim Submission
- Report Snap and Share
- Secure Payment Portal for Patients
- Unlimited Eclaims
- Unlimited ERA W/ Auto Posting
- Unlimited Real-Time Eligibility
- Unlimited USPS Address Scrubbing
Growth
No pricing info
Features included:
- 200 MB Document Cloud Storage
- 75 MB Document Cloud Storage
- Appointment Scheduler
- Built-in Clearinghouse Edits
- Business Intelligence Reports
- Central
- Claim Follow-up & Task Management
- Claim Scrubbing
- Cmd2go ( Mobile App)
- Custom Report Builder
- Free Preferred EHR Interface
- In-App Credit Card Processing
- Patient Payment Plans
- Real-Time Claim Submission
- Report Snap & Share
- Secure Payment Portal for Patients
- Unlimited Eclaims
- Unlimited ERA W/ Auto Posting
- Unlimited Real-Time Eligibility
- Unlimited USPS Address Scrubbing
Unlimited
No pricing info
Features included:
- 250mb Document Cloud Storage
- 75 MB Document Cloud Storage
- Appointment Scheduler
- Built-in Clearinghouse Edits
- Business Intelligence Reports
- Central
- Claim Follow-up & Task Management
- Claim Scrubbing
- Cmd2go ( Mobile App)
- Custom Report Builder
- Enhanced User Print Statements
- Free Preferred EHR Interface
- In-App Credit Card Processing
- Patient Payment Plans
- Real-Time Claim Submission
- Report Snap & Share
- Secure Payment Portal for Patients
- Unlimited Eclaim Attachment
- Unlimited Eclaims
- Unlimited ERA W/ Auto Posting
- Unlimited Paper Claims
- Unlimited Phone Appt Reminders
- Unlimited Real-Time Eligibility
- Unlimited SMS Appt Reminders
- Unlimited USPS Address Scrubbing
Medical Billing and Labs
No pricing info
Features included:
- Appointment Scheduler
- Built-in Clearinghouse Edits
- Central Business Intelligence Reports (Report Builder)
- Claim Follow-Up and Tracking
- First Tax ID Set-Up
- Free Preferred Partners EHR Interface
- In-App Credit Card Processing & Online Patient Payment Portal
- Patient Payment Plans
- Real-Time Claim Submission
- Report Snap and Share
- Secure Internal Messaging
- Software Updates
- Training & Support
- Unlimited User License With Customizable User Permissions
User opinions about CollaborateMD price and value
Value for money rating:
To see what individual users think of CollaborateMD's price and value, check out the review snippets below.
LeZell D.
Billing Manager
JUDITH V.
OWNER
CollaborateMD integrations (11)
Integrations rated by users
We looked at 113 user reviews to identify which products are mentioned as CollaborateMD integrations and how users feel about them.
Integration rating: 3.8 (14)
“Cause patient data from Practice Fusion like patient medical history, charts and lab result synchronise directly with NueMD, reducing duplicated errors and entries.”
Freya G.
Administrative staff
Integration rating: 4.4 (5)
“The interface is very lacking, it that’s as much on elation as it is on flexscan.”
Kayla F.
Office Manger
Integration rating: 5.0 (1)
Other top integrations
CollaborateMD customer support
What do users say about CollaborateMD customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of CollaborateMD customer support.
A fair number of users find customer support responsive, knowledgeable, and able to resolve issues quickly.
Multiple users appreciate that support is thorough, helpful, and available when questions arise.
A fair number of users report slow or unhelpful support, with some citing poor coordination and lack of timely responses.
Support options
Training options
To see what individual users say about CollaborateMD's customer support, check out the review snippets below.
“Up until CMD was bought, the customer service was amazing.”
Leah F.
Billing Supervisor
“I also appreciate their responsive customer support — they’re knowledgeable and usually resolve issues quickly.”
JUDITH V.
OWNER
“The worst customer service i have ever had.”
Michael F.
COO
CollaborateMD FAQs
CollaborateMD has the following typical customers:
Small Business, Mid-size Business, Freelancers
These products have better value for money
Q. What level of support does CollaborateMD offer?
CollaborateMD offers the following support options:
Knowledge Base, FAQs/Forum, Chat
