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Crew

The connected frontline workplace

Table of Contents

Crew - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: December 2025

Crew overview

What is Crew?

Crew is the #1 digital workplace trusted by the world’s largest enterprises. Core to the platform is a highly engaging, secure mobile app that transforms how work gets done for frontline teams. Crew connects organizations through communication, optimizes labor through streamlined scheduling & staffing workflows, builds culture through public recognition & motivation, and drives higher productivity with tasks & retail execution. Crew helps 1 million+ frontline employees be more productive.

Key benefits of using Crew

Send messages 1-to-1 to individuals or create groups.

Manage shift schedules and provide mobile schedule access to each team member.

Get read receipts for messages sent to see who has read each message.

Share unlimited photos and videos with team members.

Managers can send out high-priority announcements to the entire team.

Starting price

30 /
per month

Alternatives

with better value for money

Pros & Cons

Security and Access Control

Customer Support

Ease of Use

Pricing

Crew’s user interface

Ease of use rating:

4.6

(47)

Crew pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(13)

5(33)

What do users say about Crew?

Glitches with clocking in/out were common, and certain permissions (like, security permissions) were difficult to adjust at first.

Select to learn more

Who uses Crew?

Based on 47 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Education Management

Food & Beverages

Health, Wellness and Fitness

Hospital & Health Care

Others

Use cases

Team Communication

Employee Engagement

Instant Messaging & Chat

Employee Scheduling

Employee Recognition

Crew's key features

Most critical features, based on insights from Crew users:

Mobile access

4.8

(10)

Real-Time notifications

4.8

(6)

Alerts/Notifications

5.0

(7)

Real-Time chat

4.8

(5)

Third-Party integrations

4.5

(2)

Employee database

5.0

(3)

All Crew features

Features rating:

4.4

(47)

Manager-to-Employee recognition

3.0

(1)

Schedule distribution

5.0

(2)

Automated scheduling

5.0

(1)

Time off management

5.0

(1)

Social recognition

5.0

(3)

Employee scheduling

3.0

(1)

Chat/Messaging

4.7

(3)

Communication management

5.0

(1)

Employee portal

5.0

(1)

Search/Filter

3.4

(5)

File sharing

4.7

(3)

Employee management

3.5

(2)

Employee recognition

4.3

(3)

Discussions/Forums

4.7

(3)

Role-Based permissions

4.5

(2)

Task scheduling

5.0

(1)

Employee reward programs

4.0

(3)

Task management

5.0

(2)

Reporting/Analytics

(0)

Reminders

(0)

Scheduling

(0)

Recognition tracking

(0)

Real-time scheduling

(0)

Self service portal

(0)

Shift swapping

(0)

Surveys & feedback

(0)

Time off requests

(0)

Timesheet management

(0)

Vacation/Leave tracking

(0)

Variable workforce

(0)

Access controls/permissions

(0)

Activity/News feed

(0)

Audio calls

5.0

(1)

Availability management

(0)

Benchmarking

5.0

(1)

Booking management

(0)

Calendar management

(0)

Compliance tracking

(0)

Facility scheduling

(0)

Goal management

(0)

Group scheduling

5.0

(1)

Messaging

(0)

Multi-Location

5.0

(1)

Negative feedback management

1.0

(1)

Online booking

(0)

Online time clock

(0)

Peer-to-Peer recognition

(0)

Performance management

5.0

(1)

Pulse surveys

(0)

Crew alternatives

Crew

4.6

(47)

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.4

Value for Money

4.5

Customer Support

4.6

Microsoft Teams

4.5

(10.8K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Connecteam

4.6

(4.8K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

4.7

(16.2K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Crew pricing

Value for money rating:

4.5

(47)

Starting from

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Crew price and value

Value for money rating:

4.5

(47)

To see what individual users think of Crew's price and value, check out the review snippets below.

“I loved using this app, and the customer support was awesome. Worked incredibly well for scheduled a staff of 80+ individuals and was super useful for mass communications as well.”

Kay M.

Office Coordinator

“The ability to communicate with all of my team members, regardless of the phone type that they had. We also really liked the ability to provide gold star rewards and track those.”

MARJORIE B.

Owner