Employee Navigator Reviews

Employee Navigator

Benefits, HR & compliance software for insurance brokers

4.5/5 (30 reviews)

Adam Berkowitz

The most flexible and scalable HRIS platform on the market.

Used daily for 2+ years
Reviewed 2018-03-16
Review Source: Capterra

Employee Navigator has allowed me to build and scale a benefits consulting agency from the ground-up with incredible ease. This is highly flexible software that allows my team to deploy and customize employer HRIS portals in less than a day's time. You'd be hard-pressed to find a software company that is as dedicated to user feedback as Employee Navigator. The team is continually reinvesting in developing and rolling out new features and updates multiple times per year. I research multiple platforms each year and have yet to find a platform that can perform as well as Employee Navigator

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

Kim Barry-Curley

Entering our 4 year. Very positive experiences - Still happy I choose EN over the competitors!

Used daily for 2+ years
Reviewed 2018-01-03
Review Source: Capterra

Happy customers. Great record keepingEase of use, cost, ability to customize. Love navigator and the navigator family. Love the constant & quick up dates and improvements without waiting for a new versions.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

Bob Gearhart Jr.

We've moved all of our clients online and will never go back!

Used daily for 2+ years
Reviewed 2017-12-29
Review Source: Capterra

We expected to gain client facing efficiencies but have been thrilled with the internal benefits it's had at our agency. We can scale so much more effectively now that we have standardized much of our processes through Employee Navigator. The software allows you to scale the technology used by larger employers into the small/middle market where it is most needed.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

Stacy Green

This has been a fantastic tool that has enabled us to elevate our agency's services.

Used daily for 1-2 years
Reviewed 2018-05-24
Review Source: Capterra

The flexibility - we are able to control building, changing and updating our client's sites on the fly. We do not have to worry about submitting changes and waiting for the vendor to update the system. And the Customer Support team is extremely helpful and responsive. We have never had an ineffective or inefficient interaction with their team. They provide comprehensive training and a knowledge base that covers nearly every topic - from the most general question to very specific situations.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

Douglas Simms

Been using for 5 years, very easy to learn and they are always making enhancements

Used daily for 2+ years
Reviewed 2017-07-28
Review Source: Capterra

Ease of use, customization, constant updates. Payroll Integration. Complete HRIS. Use the system as you want for as little or as much as you want. Task management and employee interaction.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

John Tunney

Employee Navigator cares about its user base!

Used daily for 2+ years
Reviewed 2018-01-02
Review Source: Capterra

The pricing model allows us to offer this technology to many of our clients without a significant upfront investment. This provides our clients technology that significantly improves their overall efficiency and allows us to control the client experience.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

R. Brent Bennett, AIF®

Great User Experience and consistently progressing.

Used daily for 2+ years
Reviewed 2018-01-02
Review Source: Capterra

Affordable option that scales our systems and make it convenient for our clients. Ease of use, constantly upgrading and user friendly. Ability to run multiple reports are amazing at the employer level. The Wall feature allows us to monitor daily activity from a single screen so ability to manage multiple clients is built in.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

Lynne Erickson

Employee Navigator Review

Used daily for 2+ years
Reviewed 2017-02-28
Review Source: Capterra

We've been using Employee Navigator for several years now. The company is very dynamic and does a good job of meeting client's needs. The learning curve is a bit complicated and requires special training for staff, and that is a hurdle that we've had some difficulty with, but the functionality is great for the money. We really love the service too.Value for the price. Great way to communicate with clients.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

Anonymous

The front end needs work with regard to navigation but the back end is where the real trouble lies.

Used daily for 1-2 years
Reviewed 2018-03-07
Review Source: Capterra

An automated healthcare enrollment portal for our contract employees.This software has helped us launch and maintain our employee healthcare benefits platform. I like the ability of the software to engage our employees and allow them to manage the process of enrollment firsthand.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

Anonymous

Employee Navigator is a good solution for smaller employers.

Used daily for 1-2 years
Reviewed 2017-11-07
Review Source: Capterra

As a large national broker, it gives us the opportunity to provide a self service solution for our smaller clients for little cost. Gives us the ability to provide our smaller clients with Employee Self Service. Great solution for employers who are still using paper. There is some on boarding which is helpful and the employers like the reporting.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

Nancy Giacolone

Best software and support value out there!

Used daily for 1-2 years
Reviewed 2017-02-16
Review Source: Capterra

We use a lot of technology products in our business and Employee Navigator has provided us the best experience and value for investment by far. The product is constantly evolving to meet the needs of the users (brokers & employers) with updates released frequently. On top of that, they provide world class support. Easy of use, intuitive, simple and elegant design

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

MARTHA LOPEZ

This is a great software for benefits

Used daily for 6-12 months
Reviewed 2018-03-23
Review Source: Capterra

I am not sure if this question is about the company that I just reviewed or capterra. If it is for capterra, the benefits are that I can easily review companies. I like that it is easy to use. It was also easy to learn and to pull reporting. It helps to keep benefits organized and is a great tool for employees.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

Lynne Erickson

Great Tool!

Reviewed 2015-07-02
Review Source: Capterra

This has been a great tool for tracking enrollments and reporting. However, we do sometimes run into problems with limitations on being able to setup certain types of contribution strategies, such as when an employer contributes "up to" a certain amount for benefits based on a percentage of a base plan, or when they want to do HSA contributions based on the difference in cost between two plans or if they want to have a matching contribution for the Health Savings Accounts. We have also run into issues with setting up Employer Sponsored basic life rates based on age banded rates (which some of the carriers are now doing). Other than that, it's been a great tool, and EE Navigator has been responsive to enhancement requests.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

Debbie Aug

Great tool - empowers Brokers to quickly customize & implement their own online enrollment system.

Reviewed 2015-06-24
Review Source: Capterra

Pros: * Tool is diverse and provides a lot of functionality for administering online benefit enrollment/compliance at an affordable price. * Employees are presented with a user friendly interface during enrollment. * Overall workflow of product is good. * Vendor has worked hard to provide training videos, an online HR Guide, and various knowledge-base articles to support their product offerings. *Customer Service is friendly and great to work with Cons: * Rapid growth in client base and growing demands to meet customer expectations occasionally result in reliability issues in newly released or enhanced features. However, when issues are reported, the vendor provides a quick turn-around on critical issues.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

Anonymous

Employee Navigator is user-friendly

Used weekly for 6-12 months
Reviewed 2018-03-27
Review Source: Capterra

Employee Navigator can be customized to meet your company's unique human resource needs. Keep track of your employees PTO, benefits, and other resources all in one spot.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

Anonymous

I have had an overall positive experience with Employee Navigator

Used weekly for 6-12 months
Reviewed 2018-06-14
Review Source: Capterra

I like that I am easily able to put in PTO and sick days in . It is also easy change and update information that I had added in previously.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

Richard Matthews

Overall this is very good software - perhaps the best for smaller employers.

Reviewed 2015-06-22
Review Source: Capterra

The price point and subscription model makes EN particularly attractive for benefit agencies. It is the only solution I have found that allows for no monthly minimum fees from end users and that is huge in the small and medium case market. The software is VERY intuitive and easy to use. Right now I would say that support is the weak spot - response is sometimes a bit slow and I imagine that is due to growing pains and gearing up the hiring for same. All of the new bells and whistles do come with an added cost - pretty much doubles the base price. But still a bargain compared to other solutions out there.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

Anonymous

Asking for time off and signing up for the benefits for each year couldn't be easier!

Used monthly for 2+ years
Reviewed 2018-02-08
Review Source: Capterra

The ability to log in and see my days off, benefit status, and get any insurance cards or plan numbers through the online portal or the app is great!

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

David Contorno

Employee Navigator....Best all around solution

Reviewed 2017-02-16
Review Source: Capterra

EN is a super all around solution to your client's HR, on boarding, benefit enrollment, ACA reporting and agency efficiency tool. The beauty of EN is our ability to create and set up each client, which ensures fast turn around, quality of service, and delivering true value to our clients. Because we have a strong belief that we should know, love, use and support a single system, EN gives us the mots flexibility and customization to meet all of our client's needs.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

Scott Sterling

Long time happy user

Reviewed 2015-08-20
Review Source: Capterra

We've been using rules-based online enrollment and benefits admi software for eleven years now and we are on our third system. We've been with Employee Navigator for four years and we are delighted! The software has become incredibly easy to use even as it has grown deeper and deeper in features. Every one of our group clients is installed on Employee Navigator and we use it for all of our servicing, plus benefits enrollment. It's outstanding.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

Kerri Straw

Great technology and an affordable solution for electronic enrollment/HRIS system

Reviewed 2015-06-22
Review Source: Capterra

This platform is great and the team at Employee Navigator continues to expand on the tools that continue to make it even better. While there is not a one solution fits all scenario, this comes pretty close for what we use it for. I gave it a four star for overall, because there are still some items that need enhanced to make it a five star. The ease of use and customer service is well beyond a 5 star. I highly recommend this technology.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

Shawn Nass

Our experience has been excellent.

Reviewed 2015-07-02
Review Source: Capterra

The software is easy to use. Set up is not difficult and it is very "forgiving" if something is initially put in wrong and needs to be corrected. I always have a response from the customer service team within a 12 hour timeframe. The only "con" is that there needs to be more variety in the options for voluntary life benefits. It's hard if the employer has more than one option. But there is a workaround, which is nice.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

Walter Hill

Broker Using Employee Navigator

Reviewed 2015-06-22
Review Source: Capterra

We love this product! It is the easiest benefits administration system our agency has come across, we can have groups and up running in a matter of hours, with the other vendors it takes weeks.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

Ken MacDougall

Great Enrollment and Onboarding System

Reviewed 2017-02-20
Review Source: Capterra

Very pleased with how simple it is to set up accounts and get clients started. HR managers find the software to be very helpful and employees find the software is easy to use.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers

Kelly Moore

A Broker's Secret Weapon

Reviewed 2015-06-22
Review Source: Capterra

Here is a way to offer a "free" benefits administration system, ACA reporting and a platform to manage your open enrollments! It is the most affordable and comprehensive enrollment system I have found.

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Employee Navigator

Benefits, HR & compliance software for insurance brokers