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iTouchVision HR Helpdesk Logo

Save time dealing with employee enquiries

Table of Contents

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iTouchVision HR Helpdesk - 2026 Pricing, Features, Reviews & Alternatives

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iTouchVision HR Helpdesk overview

What is iTouchVision HR Helpdesk?

Case management for HR simplifies your job and helps you keep on top of deadlines. It enables HR staff to process enquiries more efficiently by making pre-formulated online forms available to employees. Those online forms are easily configurable by the HR staff and can be used for instance to report a safety or health issue, to request a holiday, a maternity leave, ... or anything else your business needs. HR staff are then able to see all requests at a glance, to give them a priority level, to select a due date, to allocate and process them.

Case management for HR is a multi-channel platform which gives employees a choice in how to interact with HR. It can be either via the web, mobile, social media or telephone (via our contact centre).

Key benefits of using iTouchVision HR Helpdesk

- Case management for HR enables you to quickly and efficiently reply to employees demands thanks to case prioritisation, allocation and tracking
- You can handle all sorts of cases (salary queries, health/safety issue reports, holiday/maternity leave request, expenses, retirement plan, ...)
- Case management for HR adapts to your needs: You can easily create or modify any online form (no technical knowledge required) which are populated by employees to submit a report/request
- Case management for HR is an eco-friendly and a cost-effective solution: Reduces the need for paper forms/installation and maintenance costs are minimal

Starting price

19.98per user /
per month

Alternatives

with better value for money

iTouchVision HR Helpdesk’s user interface

Ease of use rating:

iTouchVision HR Helpdesk reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

1

0

0

0

0

iTouchVision HR Helpdesk's features

Features rating:

API
Contact management
Document storage
Email marketing
Employee database
Interaction tracking
Lead management
Lead qualification
Mobile app
Quotes/Estimates
Reporting/Analytics
Segmentation
Self service portal
Task management
Time off management

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iTouchVision HR Helpdesk pricing

Value for money rating:

Starting from

19.98

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about iTouchVision HR Helpdesk price and value

Value for money rating:

iTouchVision HR Helpdesk integrations (3)

iTouchVision HR Helpdesk support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support
24/7 (Live rep)
FAQs/Forum

Training options

Live Online
Documentation
In Person

iTouchVision HR Helpdesk FAQs

Q. What type of pricing plans does iTouchVision HR Helpdesk offer?

iTouchVision HR Helpdesk has the following pricing plans:
Starting from: £19.98/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of iTouchVision HR Helpdesk?

iTouchVision HR Helpdesk has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does iTouchVision HR Helpdesk support?

iTouchVision HR Helpdesk supports the following languages:
Spanish, Danish, Indonesian, Finnish, Thai, Russian, Norwegian (Bokmal), Hungarian, Czech, Arabic, Chinese (Traditional), Japanese, Polish, Dutch, Swedish, Chinese (Simplified), Hebrew, German, Turkish, Irish, Italian, Portuguese, French, Korean, Ukrainian, English


Q. Does iTouchVision HR Helpdesk support mobile devices?

iTouchVision HR Helpdesk supports the following devices:
Android, iPad, iPhone


Q. Does iTouchVision HR Helpdesk offer an API?

Yes, iTouchVision HR Helpdesk has an API available for use.


Q. What other apps does iTouchVision HR Helpdesk integrate with?

iTouchVision HR Helpdesk integrates with the following applications:
Twitter/X, LinkedIn for Business, Meta for Business


Q. What level of support does iTouchVision HR Helpdesk offer?

iTouchVision HR Helpdesk offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum

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