This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Engage Logo

Engage

Real-time feedback & engagement at team or company level

see alternatives

Engage Pricing, Features, Reviews and Alternatives

Engage product overview

What is Engage?

Betterworks Engage changes how companies listen to and engage with their employees. Hyphen allows companies to identify and solve issues before it is too late, thus increasing employee engagement, productivity, retention, and boosting company culture.

Key benefits of using Engage

  • Betterworks Engage boosts employee engagement and motivation by allowing their voice to be heard at work.
  • Organizations can make timely decisions by combining the power of Engagement surveys, Employee life-cycle surveys, Pulse polls and/or Employee Voice
  • Organizations can access a wealth of quantitative & qualitative data on their human capital and solve issues that were previously unknown.
  • Based on the insights gained, managers & leaders can plan action, set deliverables, assign tasks and follow through till completion.
  • Organizations, using Engage can predict trends in their workforce based on past data and take proactive people decisions.
  • Know the opinions and concerns of employees of all levels by building 360 groups and gathering opinions and questions.
  • Being mobile-first, you can reach out to your last-mile employees in their language and get feedback which is not diluted.
  • Increase accountability of individual managers & leaders by giving them access to their team data, in real-time.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat

    Training options

    Webinars
    Live Online
    Videos
    Documentation
    In Person

    Engage pricing information

    Value for money

    4.7

    /5

    39

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Engage features

    Functionality

    4.5

    /5

    39

    Total features

    35

    3 categories

    Most valued features by users

    Reporting/Analytics
    API
    Customizable Reports
    Data Import/Export
    Customizable Templates
    Real Time Notifications
    Customizable Questions
    360 Degree Feedback

    Functionality contenders

    Engage users reviews

    Overall Rating

    4.7

    /5

    39

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.63/10
    Rating distribution

    5

    4

    3

    2

    1

    28

    10

    0

    1

    0

    Pros
    Text surveys that all can answer in less than 2 minutes from the ease of their phone. Clean display of information for admin is also amazing.

    AM

    Aleta M.

    The customer service has been great and very supportive to what we are looking to achieve.

    TC

    Taylor C.

    Loved how helpful customer support was, and how willing the company was to modify for what we were looking for.

    AM

    Aleta M.

    Cons
    Some of the things in the tool set up are quite confusing: there are 3 ways of checking participation and users have a lot of questions about that.

    AB

    Anastasia B.

    The setup for uploading data using the Hyphen API has been a bit more difficult than it should be. This could be streamlined using different integrations.

    DT

    Daniel T.

    There was an overly ambitios anonymity filter that was removing a lot of my responses, but again, as soon as I reported the issue, the team immediately fixed the problem.

    JH

    Johanna H.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Hyphen - Absolutely worth the investment

    Reviewed 3 years ago

    Hyphen gives our employees the opportunity to have direct access to leadership. It provides them the ability to ask questions, make suggestions on process improvements and get real time company announcements. Our initial Hyphen survey roll-out was extremely successful and since then our survey participation rates have significantly increased. The data from our survey results is extremely eye opening and allows us to easily identify problem areas, either by position, region or manager. In addition to being, in my opinion, a superior product, Hyphen’s customer support staff is always there to assist and make recommendations.

    Pros

    Hyphen is extremely easy to use - especially the phone app. It’s intuitive for all users.

    Cons

    It’s very minor and will probably be resolved in future updates. When attaching a file to a post, pdf files aren’t supported.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent Platform

    Reviewed 2 years ago

    Loved how helpful customer support was, and how willing the company was to modify for what we were looking for. The team at Hyphen really want to deliver a product that is easy to use and they are willing to talk through any issue to find a resolution that works.

    Pros

    Hyphen is super easy to use for all of our employees. Text surveys that all can answer in less than 2 minutes from the ease of their phone. Clean display of information for admin is also amazing.

    Cons

    Takes a bit to learn how to navigate back end, however once you get it, super easy to launch surveys.

    Vendor response

    Hi Aleta, thanks for the review, we're glad the platform has been a benefit to you all. As for the back end navigation, we tagged that as an item to make more user-friendly for the future. Thanks again, we appreciate it!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    restrictive for the fast-pace growing organization

    Reviewed 2 years ago

    see above

    Pros

    I like the insights function - this makes eNPS analysis easier for the team leaders

    Cons

    Some of the things in the tool set up are quite confusing: there are 3 ways of checking participation and users have a lot of questions about that. As we have a lot of changes in the org structure, every time we need to update the database, which is cumbersome and full of errors - I have a feeling that data isn't overwritten. And sometimes our Success Manager disappears without absence notes or doesn't follow up on the tickets, created. This makes it challenging for me to "sell" the tool internally.

    Vendor response

    Hi Anastasia, thanks for taking some time to share your thoughts with us, this kind of feedback is really helpful for our development and CSM team. We, too, want to help you "sell" this internally and make this an impactful tool for the business. I met with the team this morning to go over your comments and identify issues we can fast-track to get resolved (and resolve for future users as well). Thanks again for your honesty, it's sometimes hard to hear for us, but this is how we get better and better day by day, with good feedback like this. Take care!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great tool for geographically separated companies!

    Reviewed 2 years ago

    We partnered with Hyphen to begin an overhaul on our employee engagement and our initial survey was a great success! We've been able to use the data collected through the Hyphen system to create true actionable items to improve our engagement. Our managers are coming up with new ideas of where survey data could be useful to gauge the pulse of their employees and we plan on distributing regular pulse surveys through the coming year.

    Pros

    The software is so easy to use by everyone and easily customizable for whatever kind of survey you want to create. I also liked the ability to reach employees via text as well as email. We have many employees who are limited on the content that is allowed through email so having that ability is crucial.

    Cons

    There is nothing that stands out in my mind that I didn't like.

    Vendor response

    Hey Carrie, thanks for the review and for the business! Clients like you give me a paying job, so I for one are pretty grateful :) For sure let us know whenever you have any ideas or big goals, we're adding staff to our CSM team and pushing to really roadmap our clients to better data, more insights and measureable change as a result. Its great to hear its working well, let's keep it going! Take care! And happy holidays, too :)

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    A great system to identify employee trends and attitudes!

    Reviewed 2 years ago

    We use Hyphen to conduct our twice annual employee survey. Overall, our experience with Hyphen has been good. The ease of setting up surveys, response from their team, and roll out of the surveys has been fantastic. Gathering and reviewing the data is also very easy but time-consuming. I would recommend this company!

    Pros

    Hyphen is an easy to use system. I would also like to highlight the tireless efforts of the Hyphen team in answering any questions we have. They go above and beyond to ensure our use of the system is as seamless as possible!

    Cons

    While the reporting features present the data in an easy to read and accessible manner, it is slightly limited in it's exporting features. It can be hard to download the relevant information you need into excel without having to contact the company with questions. However, they are also implementing ongoing changes to this!

    Vendor response

    Hey Jacob, thanks for carving out some time to give us a review, appreciate it! Yeah, the exporting can be tough, we brought this up to product to map out and look for areas we can smoothen it out a bit. Your comment there is a good validation that this is still a market need for us to work on. Thanks again and reach out if you have any needs or ideas or initiatives we can support on!

    Engage FAQs and common questions

    Q. What type of pricing plans does Engage offer?

    Engage has the following pricing plans:
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Engage?

    Engage has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Engage support?

    Engage supports the following languages:
    Spanish, English, French


    Q. Does Engage support mobile devices?

    Engage supports the following devices:
    Android, iPad, iPhone


    Q. Does Engage offer an API?

    Yes, Engage has an API available for use.


    Q. What other apps does Engage integrate with?

    Engage integrates with the following applications:
    Workplace from Meta, Staffbase, Speakap, Slack, Beekeeper


    Q. What level of support does Engage offer?

    Engage offers the following support options:
    Phone Support, Email/Help Desk, Chat

    Common Engage comparisons

    Engage logo
    TINYpulse logo
    EngagevsTINYpulse
    Engage logo
    VibeCatch logo
    EngagevsVibeCatch

    Related categories