App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Factorial
5
177
4
107
3
16
2
4
1
14
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered business software that helps you manage your team
Table of Contents
Is this product right for your business?
Find out with a
Factorial - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Factorial overview
Based on 318 verified user reviews
What is Factorial?
Reviews for Factorial come from a wide variety of industries, including Information Technology and Services (7% of reviewers), Marketing and Advertising (7%), and Computer Software (7%). The most frequent use case for Factorial cited by reviewers is human resources (60% of reviewers).
What do users say about Factorial pricing?
Some reviewers appreciate Factorial’s free trial and free version, and they find the platform affordable for its features. However, some users report higher prices than competitors, hidden costs, and prohibitive expenses for small businesses.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Pricing
Ease of Use
Control
Configuration and Implementation
Bugs and Issues
Customer Support
Factorial’s user interface
Factorial review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.2
Ease of use
4.5
Customer support
4.2
Reviews sentiment
What do users say about Factorial?
Reviewers appreciate Factorial for its intuitive interface, ease of use, and ability to centralize HR processes such as absence management, employee data, and personnel administration. They find it streamlines daily HR tasks, reduces paperwork, and is accessible for both administrators and employees, especially in small to mid-sized companies. Many highlight the platform’s range of features and regular updates as beneficial.
Users report frustrations with high and unpredictable pricing, limited customization, and inconsistent customer support. They mention some features lack depth or are only available in higher-priced plans, and say support can be slow or unresponsive, especially after onboarding.
Select to learn more
Who uses Factorial?
Based on 318 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Factorial's key features
Most critical features, based on insights from Factorial users:
All Factorial features
Features rating:
Factorial alternatives
Factorial
Starting from
8
/user
Per month
Connecteam
Starting from
29
Per month
BambooHR
Starting from
10
/user
Per month
Paycom
Starting from
No pricing info
Factorial pricing
Value for money rating:
Starting from
8
/user
Per month
User opinions about Factorial price and value
Value for money rating:
To see what individual users think of Factorial's price and value, check out the review snippets below.
Christoph B.
COO
Francisco V.
CFO
Factorial integrations (47)
Integrations rated by users
We looked at 318 user reviews to identify which products are mentioned as Factorial integrations and how users feel about them.
Integration rating: 4.3 (6)
“Slack is important because many product and operations conversations happen there. n8n can help route alerts, updates, workflow outputs, and important notifications into the right channels.”
Jerrid C.
CEO
Integration rating: 4.5 (5)
“I use Zapier to connect Kiwiform with the other tools I use. Works well.”
Ishita J.
Visual Designer
Integration rating: 4.3 (4)
Integration rating: 4.7 (4)
“This allows users importing or exporting excel files to Google Sheets and Google Sheets files to Excel without losing it's formulas or formatting.”
Prachi D.
Administrative
Integration rating: 5.0 (3)
Integration rating: 4.5 (3)
Factorial customer support
What do users say about Factorial customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Factorial customer support.
A fair number of users highlight the support team's quick responses and efficient problem-solving.
A subset of reviewers appreciate the personalized and friendly assistance provided by customer service.
A fair number of users report slow or unresponsive support, with difficulties reaching the team via phone, chat, or ticketing.
Support options
Training options
To see what individual users say about Factorial's customer support, check out the review snippets below.
“Reduces paperwork and has a dedicated support experts and consultancy.”
Asami M.
CEO and Founder
“The customer service is one of the worst I have ever encountered: they simply do not reply to anything.”
Joana P.
Founder and Managing Partner
“The support and account management post onboarding is very poor.”
Marc S.
Operations Director
Factorial FAQs
Factorial has the following typical customers:
Mid-size Business, Small Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is Factorial used for?
Factorial is a comprehensive business management software that unifies and automates time, talent, finance, and payroll processes. The platform centralizes administrative tasks related to human resources, allowing management teams to focus on strategic initiatives rather than paperwork. Through its integrated system, organizations can manage employee time-off requests, track work hours, set schedules, and oversee project planning, control, and billing all within a single interface. The software offers extensive talent management capabilities including employee performance tracking, recruitment tools, onboarding and offboarding organization, training management, and goal tracking. Factorial streamlines payroll preparation and review while providing electronic signature functionality for official documents. The platform includes dedicated modules for IT management, expense tracking, document storage, and organizational charting. Its employee portal gives staff members direct access to payroll information, vacation requests, and assigned tasks, creating a self-service environment.
Q. Does Factorial support mobile devices?
Factorial supports the following devices:
Android, iPhone, iPad
Q. What level of support does Factorial offer?
Factorial offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base
