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Factorial

AI-powered business software that helps you manage your team

Table of Contents

Is this product right for your business?

Find out with a

Factorial - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: September 2026

Factorial overview

Based on 320 verified user reviews

What is Factorial?

Reviews for Factorial come from a wide variety of industries, including Information Technology and Services (7% of reviewers), Marketing and Advertising (7%), and Computer Software (7%). The most frequent use case for Factorial cited by reviewers is human resources (60% of reviewers).

What do users say about Factorial pricing?

Some reviewers appreciate Factorial’s free trial and free version, and they find the platform affordable for its features. However, some users report higher prices than competitors, hidden costs, and prohibitive expenses for small businesses.

Starting price

8per user /
per month

Alternatives

with better value for money

Pros & Cons

Pricing

Ease of Use

Control

Customer Support

Configuration and Implementation

Bugs and Issues

Do you work for Factorial? Manage this product listing

Factorial’s user interface

Ease of use rating:

4.3

(320)

Factorial reviews

Overall rating

4.3

320

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend0.78/10

Rating distribution

177

108

Pros

“Self explanatory and integration work was minimal - can be fine tuned by teams themselves without too much involvement from experts”

Christoph B.

COO

“They apply aggressive discounts at the beginning and if they release new modules or features, if you want them, you pay the base price + extra.”

Francisco V.

CFO

“I find recruitment features useful for streamlining hiring processes, managing job postings, and tracking candidates.”

Folashade B.

Teacher Author

Cons

“That’s part of the usual game. But what I had never seen until now—and what has deeply outraged me—is that they take one of the CORE modules, decisive in choosing the tool (such as payroll), and tell you that in 3 months they’re going to deprecate it. But not to worry, because they’ll launch a new payroll module outside the CORE, supposedly much better. And yet they don’t reduce the price of the CORE product, and the new pricing is an additional €2.5 per employee for this new payroll module.”

Francisco V.

CFO

“We unfortunately had some issues as Factorial could not set up our pay differentials into their time clock appropriately.”

Dana P.

CVOM

“Under German law, unilateral price increases without explicit consent or direct notice are generally not valid. Yet Factorial has ignored my messages while continuing to charge the higher amount.”

Roberto B.

CEO

Who uses Factorial?

Based on 320 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Computer Software

Consumer Services

Hospitality

Information Technology and Services

Others

Use cases

Human Resources

Time Tracking

Payroll

Employee Scheduling

Time Clock

Factorial's key features

Most critical features, based on insights from Factorial users:

Employee management

5.0

(2)

Time & attendance

4.1

(31)

Payroll management

4.2

(54)

Applicant tracking

4.0

(17)

Recruitment management

3.2

(5)

Compensation management

4.3

(7)

Onboarding

3.9

(7)

Benefits management

4.0

(1)

Performance management

4.0

(1)

All Factorial features

Features rating:

4.2

(320)

360 degree feedback

4.2

(5)

401(k) tracking

(0)

Absence management

(0)

Academic/Education

(0)

Access controls/permissions

3.8

(9)

Accounting integration

(0)

Activity dashboard

3.0

(1)

Activity/News feed

(0)

Activity tracking

3.5

(2)

Ad hoc reporting

(0)

Advertising management

(0)

Alerts/Escalation

(0)

Alerts/Notifications

(0)

Anonymous feedback

5.0

(1)

API

4.0

(3)

Applicant tracking

4.0

(17)

Application management

5.0

(1)

Appraisal History

(0)

Approval process control

(0)

Approval workflow

(0)

Archiving & retention

(0)

Assessment management

(0)

Asset tracking

(0)

Asynchronous learning

(0)

Attendance management

(0)

Attendance tracking

4.6

(19)

Audience targeting

(0)

Audio/Video messaging

(0)

Audit management

(0)

Audit trail

(0)

Automated discovery

(0)

Automated routing

(0)

Automated scheduling

(0)

Automatic time capture

5.0

(1)

Availability management

5.0

(1)

Background screening

(0)

Benchmarking

(0)

Benefits management

4.0

(1)

Billable items tracking

(0)

Billable & non-billable hours

4.1

(9)

Billing & invoicing

3.3

(3)

Biometric recognition

(0)

Blended learning

3.0

(1)

Bonus management

(0)

Boolean search

(0)

Brainstorming

(0)

Break management

4.3

(8)

Budget control

(0)

Budgeting/Forecasting

(0)

Budget management

(0)

Built-in course authoring

(0)

Calendar management

4.1

(41)

Campaign management

(0)

Candidate management

2.8

(4)

Candidate profiles

(0)

Candidate tracking

3.8

(4)

Career development

(0)

Careers page

(0)

Case management

(0)

Categorization/Grouping

(0)

Certification & licensing

(0)

Charting

(0)

Chat/Messaging

5.0

(1)

Check printing

(0)

Clock in/out

4.4

(8)

Collaboration tools

(0)

Commenting/Notes

(0)

Commission management

(0)

Communication management

(0)

Compensation management

4.3

(7)

Compensation plan modeling

(0)

Compensation statements

(0)

Competency management

(0)

Compliance management

4.0

(1)

Compliance tracking

(0)

Configurable workflow

(0)

Contact management

(0)

Content library

(0)

Content management

(0)

Content marketing

(0)

Continuous feedback

(0)

Corporate/Business

(0)

Corporate card

(0)

Course management

(0)

Course tracking

(0)

Credit card management

(0)

CRM

(0)

Customizable branding

(0)

Customizable fields

4.7

(3)

Customizable forms

(0)

Customizable questions

4.8

(6)

Customizable reports

3.7

(7)

Customizable templates

(0)

Customization

(0)

Dashboard

5.0

(1)

Data capture and transfer

(0)

Data import/export

3.8

(12)

Data security

(0)

Data storage management

(0)

Data visualization

(0)

Design management

(0)

Digital signage

(0)

Direct deposit

4.9

(10)

Discount management

(0)

Discussions/Forums

(0)

Document management

(0)

Document storage

(0)

Drag & drop

(0)

eCards

(0)

eCommerce management

(0)

eLearning companies

(0)

Electronic forms

(0)

Electronic payments

(0)

Electronic signature

5.0

(1)

Email alerts

(0)

Email management

(0)

Email marketing

(0)

Email reminders

(0)

Email templates

(0)

Employee Communities

(0)

Employee database

4.4

(52)

Employee directory

(0)

Employee engagement

(0)

Employee handbook

(0)

Employee management

5.0

(2)

Employee onboarding

3.5

(6)

Employee photos

(0)

Employee portal

(0)

Employee profiles

4.2

(13)

Employee scheduling

4.8

(8)

Employee self service

5.0

(1)

Employee time tracking

3.8

(5)

Endpoint management

(0)

Engagement tracking

(0)

Estimating

(0)

Event calendar

(0)

Expense claims

(0)

Expense tracking

4.3

(4)

FDA compliance

(0)

Feedback management

(0)

File sharing

(0)

Financial analysis

(0)

Float pool management

(0)

FMLA administration

(0)

Forecasting

(0)

Forms management

(0)

Full text search

(0)

Gamification

(0)

Goal management

(0)

Goal setting/tracking

(0)

Gradebook

(0)

HR management

4.3

(39)

HR Metrics Library

2.5

(2)

Incentive management

(0)

Incident management

(0)

Incident reporting

(0)

Individual development plans

(0)

Interactive elements

(0)

Internal hr

(0)

Internal talent mobility

(0)

Interview management

(0)

Interview scheduling

(0)

Inventory management

(0)

Invoice management

(0)

Invoice processing

(0)

Job board

(0)

Job description management

(0)

Job management

1.0

(1)

Job marketplace

(0)

Job posting

3.5

(8)

Job requisition

1.0

(1)

Job search/filter

(0)

Knowledge management

(0)

Labor cost reporting

(0)

Labor forecasting

(0)

Labor management

(0)

Learner portal

(0)

Learning & development

(0)

Learning management

(0)

Learning paths/tracks

(0)

Factorial alternatives

Factorial

4.3

(320)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.2

Value for Money

4.1

Customer Support

4.2

Connecteam

4.6

(5.3K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.5

Customer Support

4.6

BambooHR

4.6

(3.5K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.4

Value for Money

4.5

Customer Support

4.5

Paycom

4.4

(1.3K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.2

Customer Support

4.4

Factorial pricing

Value for money rating:

4.1

(320)

Starting from

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Factorial price and value

Value for money rating:

4.1

(320)

To see what individual users think of Factorial's price and value, check out the review snippets below.

“Self explanatory and integration work was minimal - can be fine tuned by teams themselves without too much involvement from experts”

Christoph B.

COO

“They apply aggressive discounts at the beginning and if they release new modules or features, if you want them, you pay the base price + extra.”

Francisco V.

CFO

Factorial integrations (46)

Integrations rated by users

We looked at 320 user reviews to identify which products are mentioned as Factorial integrations and how users feel about them.

Slack

Integration rating: 4.4 (7)

Zapier

Integration rating: 4.5 (5)

“Automazione dei flussi di lavoro per collegare moduli esterni e database terzi.”

Freweini T.

SEGRETARIA

Google Docs

Integration rating: 4.3 (4)

“We use shared Google files to allow granular changes to presentations used with the signage system.”

Ed J.

Senior IT Technician

Microsoft Excel

Integration rating: 4.7 (4)

Microsoft Outlook

Integration rating: 5.0 (3)

“To sync. tasks, notes, calendar and contacts.”

Paul B.

Partner

Gmail

Integration rating: 4.5 (3)

Factorial customer support

What do users say about Factorial customer support?

Customer support rating:

4.2

We analyzed verified user reviews to identify positive and negative aspects of Factorial customer support.

A fair number of users highlight the support team's quick responses and efficient problem-solving.

A subset of reviewers appreciate the personalized and friendly assistance provided by customer service.

A fair number of users report slow or unresponsive support, with difficulties reaching the team via phone, chat, or ticketing.

Support options

Email/help desk

Chat

Phone support

Faqs/forum

Knowledge base

Training options

Videos

Live online

Webinars

Documentation

In person

To see what individual users say about Factorial's customer support, check out the review snippets below.

“Reduces paperwork and has a dedicated support experts and consultancy.”

Asami M.

CEO and Founder

“The customer service is one of the worst I have ever encountered: they simply do not reply to anything.”

Joana P.

Founder and Managing Partner

“The support and account management post onboarding is very poor.”

Marc S.

Operations Director

Factorial FAQs

Q. Who are the typical users of Factorial?

Factorial has the following typical customers:
Mid-size Business, Small Business, Large Enterprises, Freelancers

These products have better value for money

Q. What is Factorial used for?

Factorial is a comprehensive business management software that unifies and automates time, talent, finance, and payroll processes. The platform centralizes administrative tasks related to human resources, allowing management teams to focus on strategic initiatives rather than paperwork. Through its integrated system, organizations can manage employee time-off requests, track work hours, set schedules, and oversee project planning, control, and billing all within a single interface. The software offers extensive talent management capabilities including employee performance tracking, recruitment tools, onboarding and offboarding organization, training management, and goal tracking. Factorial streamlines payroll preparation and review while providing electronic signature functionality for official documents. The platform includes dedicated modules for IT management, expense tracking, document storage, and organizational charting. Its employee portal gives staff members direct access to payroll information, vacation requests, and assigned tasks, creating a self-service environment.

Q. Does Factorial support mobile devices?

Factorial supports the following devices:
Android, iPhone, iPad

Q. What level of support does Factorial offer?

Factorial offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base