Octopus HR Reviews

Octopus HR Reviews

Octopus HR

People Managing Brilliantly, Online

5.0/5 (7 reviews)
1,647

Kelly  Burks

First Class Customer Service

20/08/2016

Since using Octopus I have received the best customer experience ever. I must contact customer service on a daily basis asking questions and get a very quick response with brilliant guidance. All members of the team are exceptionally patient.

Pros

Visually its very simplistic and ease of use

Cons

It would be brilliant to have help guides which could aid members of staff around the system. Our company is encouraging managers to self service but I can only find help guides for the Administrators.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
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Laura Guntrip

Great HR Online System - Highly Recommended

19/08/2016

This has improved our recording of holidays and sickness dramatically. Employees can view their own personnel files at any time, view training documents etc. The help & Support from Octopus is fantastic, we have found they respond within a few hours of raising a query / question. Staff are kept updated more with company policies, holidays and events within the company now we are using Octopus. Huge improvement!

Pros

Ease of use Documents can be uploaded quickly All employees have access Great support from Octopus Set Rights for everyone

Cons

Why didn't we use this sooner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Leigh-Ann McGinty

User friendly with top notch support!

29/04/2016

Pros

Being able to centralise everything in to one system is ideal for a company of our size. It gives us visibility of the details we need at all levels whilst also being user friendly for all users.

Cons

Not many things. The where clause stuff can be a bit fiddly but the team are always updating and improving things (where clause builder was released recently) and the support team are always quick to respond and help with issues. Even when there have been the odd tricky bits, they have always been resolved. Exports on more of the analytical information could be "punchier" in graph styles, although admittedly I have not had to use these functions to their fullest so this may just be may limited experience.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering Octopus HR

If you want everything in one place but still allowing managers and employees access and ownership over things, this is a great system. If you are a bigger business who needs analytical tools then definitely check if the exports and reports will do what you need them to, again I haven't made full use of this side of things so I couldn't be entirely sure of the possibilities.

Source: Software Advice
Helpful?   Yes   No
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Jason Robbins

HR for a small startup

30/11/2015

Pros

As a small company we didn't want to spend a lot of time familiarising ourselves with lots of functionality that we might not need, but Octopus was easy to use and easy to show others within the company how to use the features that are most useful to us. If we had any questions about the functionality the support team were fantastic at helping us.

Cons

We had to invest in an initial training session, we had hoped we could pick it up from just a couple of online videos but to be honest, we're glad to have done the training as it's so in-depth and really worth it.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering Octopus HR

Use the free trials, and use them in a way that fits that fits your business then you'll be able to see the advantages of this over other suppliers offering 'similar' functionality.

Source: Software Advice
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Geoff Burch

Excellent HR Software and First Class Support

20/09/2015

Pros

HR Self Service functionality is excellent and very easy to use.

Cons

Octopus has met all our core requirements. I would recommend that you attend the training courses to gain maximum benefit from all the functionality on offer.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering Octopus HR

Ensure that the systems you look at have true scalability like Octopus HR and will meet your requirements now and into the future.

Source: Software Advice
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Holly Benjamin

Fantastic Product and Service

16/09/2015

Pros

It has made my life so much easier and automates much of the admin that used to take up my time. I've found it easy to use, the roll-out to our staff was been easy too. If I ever get stuck on something the support team have been really helpful and get back to me very quickly.

Cons

Only thing I'd say is that it's so in depth that it can take some effort to understand everything.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10

Recommendations to others considering Octopus HR

It's a really really deep system. You get tonnes of functionality and great support. There are cheaper systems out there so if you want something lightweight that's cheap and will work while your headcount is small then maybe look elsewhere.

Source: Software Advice
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Sanjay Shelat

Great software choice

22/07/2011

This is a comprehensive piece of software that caters for all HR requirements

Pros

It does everything we need it to

Cons

It takes a little investment time to begin with to become familiar with it and get it set up, but to be honest no decent piece of business software or equipment is without the need to spend some time in the early days so I don't begrudge this.

Source: GetApp
Helpful?   Yes   No
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