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Ideagen Procedure Management

Unifying compliance, training & ops for multi-sites.

Table of Contents

Is this product right for your business?

Find out with a

Ideagen Procedure Management - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Ideagen Procedure Management overview

What is Ideagen Procedure Management?

Ideagen Procedure Management (formerly Ideagen Op Central) is an AI-powered compliance and operations management platform that combines SOPs, training, audits, and HR tools to replace fragmented systems across multi-site businesses and franchise networks.

AI-Powered Management: The platform leverages artificial intelligence to automate compliance and operations management processes, combining standard operating procedures, training management, audit capabilities, and HR tools into integrated workflows that improve operational efficiency while reducing manual administrative overhead.

Multi-Site Operations: Specifically designed for multi-site businesses and franchise networks, the platform provides centralized operational management while enabling local execution of procedures and compliance activities across diverse locations and organizational structures.

System Integration: The platform replaces fragmented systems and manual processes with unified digital workflows that integrate procedure management, training delivery, audit processes, and HR functions into comprehensive operational management capabilities.

Comprehensive Functionality: Built-in capabilities combine standard operating procedures, training management, audit processes, and HR tools into unified workflows that support complete operational management while maintaining consistency across different locations and business units.

Franchise Network Support: The system provides specialized capabilities for franchise networks requiring consistent operational standards while enabling local adaptation and management of procedures, training, and compliance activities across diverse franchise locations and ownership structures.

Process Replacement: The platform systematically replaces fragmented manual processes with digital automation that improves operational consistency, reduces compliance risks, and enhances visibility into operational performance across all organizational locations and business units.

Key benefits of using Ideagen Procedure Management

AI-Powered Automation
Streamlines compliance and operations by automating SOPs, training, audits, and HR workflows—reducing manual admin tasks.

Centralized Control for Multi-Site Businesses
Enables consistent oversight across all locations while supporting local execution of procedures and compliance activities.

Integrated Operational Workflows
Replaces fragmented systems with a unified platform that connects procedure management, training, audits, and HR tools.

Enhanced Compliance & Risk Management
Improves visibility and control over compliance processes, reducing risk and ensuring regulatory alignment across sites.

Franchise Network Support
Balances standardization with flexibility—ideal for franchise models needing consistent procedures with local adaptability.

Improved Operational Efficiency
Digitizes and automates routine processes, freeing up time and resources for strategic initiatives and growth.

Scalable Across Business Units
Supports growth by maintaining operational consistency and quality control as organizations expand.

Real-Time Insights & Reporting
Provides actionable data on training completion, audit outcomes, and compliance status across all locations.

Starting price

Alternatives

with better value for money

Ideagen Procedure Management’s user interface

Ease of use rating:

4.7

(15)

Ideagen Procedure Management reviews

Overall rating

4.7

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.93/10

Rating distribution

Pros

“We love the ability to share training videos and resources through OpCentral.”

Tennille F.

Quality Assurance Manager

“Great Product and best value for money for what it does.”

Peter F.

General Manager Franchising

“Over the last 3 years, I have watched us as a team grow our skills and confidence and deliver a really great product to the team we serve. Op Central has been critical in this journey.”

Tessa G.

Research and Education Manager

Cons

“The only problem is it feels very isolated from our other systems.”

Cameron J.

IT Support / Digital Marketing

“I don't like how if something is deleted the support team charged you thousands of dollars to recover.”

Amanda W.

Franchise Support Officer

“We struggled to find a system where we could create multiple surveys and send them out for people to complete each week.”

Meg L.

Functions And Reservations Manager

Who uses Ideagen Procedure Management?

Based on 15 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Education Management

Health, Wellness and Fitness

Hospital & Health Care

Business Supplies and Equipment

Others

Use cases

Franchise Management

Document Management

Onboarding

Compliance

Policy Management

Ideagen Procedure Management's key features

Most critical features, based on insights from Ideagen Procedure Management users:

Learner portal

4.6

(8)

File sharing

4.3

(7)

Course management

4.3

(7)

Document management

4.4

(8)

Document storage

4.6

(7)

Access controls/permissions

4.8

(6)

All Ideagen Procedure Management features

Features rating:

4.5

(15)

Progress tracking

5.0

(2)

Document generation

5.0

(1)

Document classification

5.0

(1)

Risk management

5.0

(1)

File management

4.2

(5)

Course tracking

5.0

(2)

Secure data storage

4.3

(6)

Compliance tracking

5.0

(3)

Compliance management

5.0

(4)

Single sign on

5.0

(2)

Third-Party integrations

4.0

(1)

Training management

5.0

(2)

Learning paths/tracks

5.0

(1)

Activity tracking

5.0

(1)

Archiving & retention

4.5

(2)

Alerts/Notifications

5.0

(1)

Audit trail

4.5

(4)

Tests/Assessments

5.0

(3)

Real-Time notifications

(0)

Real-Time data

(0)

Quality control

(0)

Lifecycle management

(0)

Progress reports

(0)

Policy management

(0)

Policy library

(0)

Mobile access

(0)

Policy creation

(0)

Performance metrics

(0)

Mobile learning

(0)

Performance management

(0)

OSHA compliance

(0)

Monitoring

(0)

Offline access

(0)

Multi-Location

(0)

Multi-Language

(0)

Workflow management

(0)

Video conferencing

(0)

Version control

(0)

User management

(0)

Two-Factor authentication

(0)

Task management

(0)

Synchronous learning

(0)

Surveys & feedback

(0)

Self-paced learning

(0)

Secure login

(0)

Search/Filter

(0)

SCORM compliance

(0)

Role-Based permissions

(0)

Risk assessment

(0)

Risk analysis

(0)

Reporting/Analytics

(0)

Reporting & statistics

(0)

Reminders

(0)

Recruitment management

(0)

Real-Time reporting

(0)

Document capture

(0)

Document automation

(0)

Data migration

(0)

Data import/export

(0)

Customizable reports

(0)

Customizable fields

(0)

Customizable branding

5.0

(1)

Corrective and preventive actions (capa)

(0)

Corporate/Business

(0)

Content management

(0)

Calendar management

(0)

Built-in course authoring

(0)

Blended learning

(0)

Backup and recovery

4.5

(2)

Automatic backup

5.0

(1)

Audit management

(0)

Asynchronous learning

(0)

Assessment management

(0)

Applicant tracking

(0)

API

(0)

Alerts/Escalation

(0)

Activity dashboard

4.0

(1)

Job scheduling

(0)

ISO compliance

(0)

Inventory management

(0)

Incident management

(0)

HR management

(0)

Historical reporting

(0)

HIPAA compliant

(0)

Full text search

(0)

Franchise operations management

(0)

Franchise intranet

(0)

Forms management

(0)

Feedback management

(0)

FDA compliance

(0)

Environmental compliance

(0)

Employee management

(0)

Employee handbook

(0)

Employee database

(0)

Email management

(0)

Electronic forms

(0)

eLearning companies

(0)

eCommerce management

(0)

Drag & drop

(0)

Ideagen Procedure Management alternatives

Ideagen Procedure Management

4.7

(15)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.6

Customer Support

4.9

MasterControl Quality Excellence

4.5

(524)

visit website

Starting from

25000

Per year

Free trial

Free version

Ease of Use

4.1

Features

4.2

Value for Money

4.2

Customer Support

4.5

DocTract

5.0

(46)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.9

Features

4.7

Value for Money

4.9

Customer Support

5.0

Dot Compliance

4.4

(70)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.2

Customer Support

4.4

Ideagen Procedure Management integrations (4)

Top integrations

Ideagen Procedure Management support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Knowledge Base

Phone Support

Email/Help Desk

Training options

Live Online

Webinars

In Person

Videos

Documentation

Ideagen Procedure Management FAQs

Q. Who are the typical users of Ideagen Procedure Management?

Ideagen Procedure Management has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Ideagen Procedure Management support?

Ideagen Procedure Management supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Q. Does Ideagen Procedure Management support mobile devices?

Ideagen Procedure Management supports the following devices:
Android, iPhone

Q. Does Ideagen Procedure Management offer an API?

Yes, Ideagen Procedure Management has an API available for use.

Q. What other apps does Ideagen Procedure Management integrate with?

Ideagen Procedure Management integrates with the following applications:
MYOB Business, Go1, Deputy, Xero

Q. What level of support does Ideagen Procedure Management offer?

Ideagen Procedure Management offers the following support options:
Knowledge Base, Phone Support, Email/Help Desk