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SocialSchedules
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Scheduling software for businesses with hourly employees
Table of Contents



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SocialSchedules - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
SocialSchedules overview
What is SocialSchedules?
SocialSchedules is a free employee scheduling solution for managers and employees within the restaurant, hospitality and retail industries. The platform was designed for businesses that have hourly workers with scheduling/rostering needs, and helps promote open and timely communication between workers and managers.
SocialSchedules enables users to create a weekly schedule in minutes using schedule templates. Staff availability and hours worked are displayed in one place, helping managers to avoid scheduling conflicts, or accidental overtime. The budget view allows users to keep labour costs in line with the organization's budget. Employees receive published schedules directly to their mobile devices in real time.
Users can manage schedules while on the go using the native OpenSimSim mobile apps for iOS and Android devices. Managers can effectively communicate with staff in real time through the message board and chat functionality. They may also delegate schedule maintenance to staff by enabling shift giveaways and swaps through the platform. Notifications inform users of when an action should be taken or a schedule needs to be modified by exception.
Employees are able to see which co-workers are scheduled to work, as well as use the message board and chat feature to communicate with each other. Staff is able to send shift swap invitations, update their own availability, and submit time-off requests to managers. The opportunities feature enables users to pick up extra shifts by applying for available openings. OpenSimSim also comes with with advanced features for managing multi-location businesses and franchises.
Key benefits of using SocialSchedules
Starting price
per month
Pros & Cons

Coordination
Accessibility
Oversight
Glitchiness
Connectivity
Autonomy
SocialSchedules’s user interface
SocialSchedules pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.2
Ease of use
4.4
Customer support
4.6
Reviews sentiment
What do users say about SocialSchedules?
Users say SocialSchedules streamlines scheduling, shift swaps, and time-off requests, making it easy for staff and managers to coordinate from their phones. They find the interface intuitive and appreciate instant updates, messaging features, and the ability to manage labor costs, especially with the free version. Most feel it saves time and reduces confusion compared to manual methods. They value mobile access and the convenience of real-time notifications.
Some report occasional glitches, slow loading, and challenges with printing schedules or managing employee requests. They mention limited administrative control over employee availability and note that setup or navigation can be confusing at first.
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Who uses SocialSchedules?
Based on 558 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
SocialSchedules's key features
Most critical features, based on insights from SocialSchedules users:
All SocialSchedules features
Features rating:
SocialSchedules alternatives
SocialSchedules pricing
Pricing plans
Pricing details:
User opinions about SocialSchedules price and value
Value for money rating:
Of 42 reviews that provide robust commentary on SocialSchedules's price and value, 93% mention it in a positive light.
Most reviewers indicate that SocialSchedules offers excellent value for money, particularly highlighting the availability of a free version that includes a wide range of functionalities. They appreciate that the free plan is comprehensive and beneficial for small businesses, non-profits, and departments with limited budgets. Users find it cost-effective and suitable for their needs, often comparing it favorably to more expensive alternatives. Some reviewers feel that while the free version lacks certain advanced features, it still provides significant value. However, a few users mention that it is not cost-effective for their specific needs and express a desire for a more predictable monthly fee.
, and
To see what individual users think of SocialSchedules's cost and value, check out the review excerpts below.
SocialSchedules integrations (5)
Top integrations
SocialSchedules customer support
What do users say about SocialSchedules customer support?
Customer support rating:
We analyzed 27 verified user reviews to identify positive and negative aspects of SocialSchedules customer support.
Widespread user sentiment highlights fast, responsive, and helpful customer support from the SocialSchedules team.
A large number of users appreciate the ease of reaching support and the exceptional assistance during onboarding and problem-solving.
Support options
Training options
To see what individual users say about SocialSchedules's customer support, check out the review snippets below.
“Even still, customer service is quick to respond and solve solutions to problems as they arise.”
Eric M.
Tasting Room Lord
“The customer support is amazing and fast. ”
Karl H.
Manager, Event Technologies
“I have found their support services excellent - prompt, efficient problem-solving.”
Kathy K.
manager
SocialSchedules FAQs
SocialSchedules has the following pricing plans:
Starting from: $19.99/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of SocialSchedules?
SocialSchedules has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does SocialSchedules support?
SocialSchedules supports the following languages:
English, French, Spanish
Q. Does SocialSchedules support mobile devices?
SocialSchedules supports the following devices:
Android, iPad, iPhone
Q. Does SocialSchedules offer an API?
No, SocialSchedules does not have an API available.
Q. What other apps does SocialSchedules integrate with?
SocialSchedules integrates with the following applications:
Genius, Heartland Payroll+, Harbortouch POS
Q. What level of support does SocialSchedules offer?
SocialSchedules offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat
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