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SocialSchedules Logo

Scheduling software for businesses with hourly employees

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Table of Contents

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SocialSchedules - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

SocialSchedules overview

What is SocialSchedules?

SocialSchedules is a free employee scheduling solution for managers and employees within the restaurant, hospitality and retail industries. The platform was designed for businesses that have hourly workers with scheduling/rostering needs, and helps promote open and timely communication between workers and managers.

SocialSchedules enables users to create a weekly schedule in minutes using schedule templates. Staff availability and hours worked are displayed in one place, helping managers to avoid scheduling conflicts, or accidental overtime. The budget view allows users to keep labour costs in line with the organization's budget. Employees receive published schedules directly to their mobile devices in real time.

Users can manage schedules while on the go using the native OpenSimSim mobile apps for iOS and Android devices. Managers can effectively communicate with staff in real time through the message board and chat functionality. They may also delegate schedule maintenance to staff by enabling shift giveaways and swaps through the platform. Notifications inform users of when an action should be taken or a schedule needs to be modified by exception.

Employees are able to see which co-workers are scheduled to work, as well as use the message board and chat feature to communicate with each other. Staff is able to send shift swap invitations, update their own availability, and submit time-off requests to managers. The opportunities feature enables users to pick up extra shifts by applying for available openings. OpenSimSim also comes with with advanced features for managing multi-location businesses and franchises.

Key benefits of using SocialSchedules

  • SocialSchedules provides intuitive, native mobile apps for Android and iOS devices that allow users to manage schedules from anywhere.

  • Advanced scheduling/rostering capabilities enable weekly schedules to be created in minutes and help avoid scheduling conflicts and accidental overtime.

  • In-app chat enables real-time worker-to-worker and manager-to-worker conversations that help keep everyone in the loop.

  • Co-workers are able to send shift swap invitations, as well as apply for shift opportunities to pick-up extra shifts.

  • SocialSchedules helps prevent accidental overtime and scheduling conflicts by displaying staff availability and hours worked in the same place.
  • Starting price

    19.99 /
    per month
    view pricing plans

    Pros & Cons

    Verified reviewer profile picture

    Coordination

    Accessibility

    Oversight

    Glitchiness

    Connectivity

    Autonomy

    SocialSchedules’s user interface

    Ease of use rating:

    SocialSchedules pros, cons and reviews insights

    Verified reviewer profile picture

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
     
    1-2(8)
    3-4(228)
    5(322)

    What do users say about SocialSchedules?

    Users say SocialSchedules streamlines scheduling, shift swaps, and time-off requests, making it easy for staff and managers to coordinate from their phones. They find the interface intuitive and appreciate instant updates, messaging features, and the ability to manage labor costs, especially with the free version. Most feel it saves time and reduces confusion compared to manual methods. They value mobile access and the convenience of real-time notifications.

    Some report occasional glitches, slow loading, and challenges with printing schedules or managing employee requests. They mention limited administrative control over employee availability and note that setup or navigation can be confusing at first.

    Select to learn more


    Who uses SocialSchedules?

    Based on 558 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Food & Beverages
    Retail
    Restaurants
    Hospitality
    Others

    Use cases

    Employee Scheduling
    Scheduling
    Calendar
    Employee Vacation & PTO Tracking
    Time Clock

    SocialSchedules's key features

    Most critical features, based on insights from SocialSchedules users:

    Mobile access
    Payroll management
    Real-time scheduling
    Employee database
    Alerts/Notifications
    Employee profiles

    All SocialSchedules features

    Features rating:

    Online time clock
    Real-Time notifications
    Employee scheduling
    Real-Time updates
    Email management
    Reporting/Analytics
    Schedule distribution
    Timesheet management
    Attendance tracking
    Reminders
    Vacation/Leave tracking
    Overtime calculation
    Performance metrics
    Punch card
    Real-Time data
    Real-Time reporting
    Time off requests
    Reporting & statistics
    Time off management
    SMS messaging
    Skills tracking
    Scheduling
    Self service portal
    Shift management
    Shift swapping
    Approval process control
    Attendance management
    Automated scheduling
    Availability management
    Biometric recognition
    Budgeting/Forecasting
    Clock in/out
    Compliance management
    Compliance tracking
    Customizable templates
    Data import/export
    Drag & drop
    Employee management
    Employee onboarding
    Employee portal
    Forecasting
    Group scheduling
    HR management
    Labor forecasting
    Messaging
    Mobile alerts
    Multi-Location

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    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    SocialSchedules pricing

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Basic

    0.00

    Features included:

    • 10 Scheduled Workers
    • 1 Department Per Location
    • 28 Days Cloud/ Report Data Storage
    • Availability Management
    • Bulk Worker Import Through POS.
    • Desktop / Mobile Apps
    • Employee Contact Tracing
    • In-App Messaging
    • Scheduling
    • Tablet Time Clock
    • Timecard Management
    • Time off Requests
    • Time Snapping to Schedule
    • Unlimited Chat History
    • Unscheduled Shifts

    Starter

    19.99

    Per month

    Features included:

    • 1-Year Cloud/Report Storage
    • 2 Departments Per Location
    • Basic Labor Budgeting
    • Black Days From Time off Requests
    • Daily/Weekly OT
    • Department Budget; Manually
    • Employee Contact Tracing
    • In-App Messaging
    • Manager Logbooks
    • Max Consecutive Days
    • Multi Locations
    • Overtime Report
    • Overtime Tracking / Reports
    • Penalty Hours
    • Print Schedule
    • Public Holidays
    • Shift Conformation
    • Tablet Time Clock
    • Timecard Management
    • Time off Management
    • Time Snapping to Schedule Bulk Worker Import Through POS
    • Unlimited Chat History
    • Unlimited Workers
    • Unscheduled Shifts
    • Worker Availability/Unavailability

    Premium

    49.99

    Per month

    Features included:

    • 5 Departments Per Location
    • 7 Years Cloud/Report Storage
    • Advanced Reporting
    • Black Days From Time off Requests
    • Certification Management
    • Daily/Weekly OT
    • Department Budget; Automated Sales
    • Department Budget; Manually
    • Employee Contact Tracing
    • In-App Messaging
    • Labor Law Compliance
    • Manager Logbooks
    • Manual Import Sales Data
    • Max Consecutive Days
    • Offsite Addresses
    • Overtime Report
    • Penalty Hours
    • POS / Payroll Integration
    • Print Schedule
    • Public Holidays
    • Sales Forecasting
    • Scheduling to Sections
    • Shift Conformation
    • Tablet Time Clock
    • Time & Attendance
    • Timecard Management
    • Time off Export (CSV)
    • Time off Management
    • Time Snapping to Schedule Bulk Worker Import Through POS
    • Unlimited Chat History
    • Unscheduled Shifts
    • Worker Availability/Unavailability

    Enterprise

    Empty state illustration for "No pricing info"

    No pricing info

    Features included:

    • All Features in the Premium Plan and Dedicated Support Contact
    • API Access
    • Custom API Integration
    • Custom Features
    • Custom Reports
    • Dedicated Support Contact
    • Manager Logbooks
    • Negotiated Pricing
    • Slas
    • Time off Export (CSV)
    • Unlimited Scheduled Workers/ Departments Per Location

    User opinions about SocialSchedules price and value

    Value for money rating:

    Of 42 reviews that provide robust commentary on SocialSchedules's price and value, 93% mention it in a positive light.

    Most reviewers indicate that SocialSchedules offers excellent value for money, particularly highlighting the availability of a free version that includes a wide range of functionalities. They appreciate that the free plan is comprehensive and beneficial for small businesses, non-profits, and departments with limited budgets. Users find it cost-effective and suitable for their needs, often comparing it favorably to more expensive alternatives. Some reviewers feel that while the free version lacks certain advanced features, it still provides significant value. However, a few users mention that it is not cost-effective for their specific needs and express a desire for a more predictable monthly fee.

    , and

    To see what individual users think of SocialSchedules's cost and value, check out the review excerpts below.

    “I can use it for free and has really helped cut my expense to being a new business. As I grow I will stay loyal to these if they continue to meet my needs.”
    TF

    Tom F.

    Area manager

    “The most basic plan (free) has the most functionality of any similar software I have seen.”
    TS

    Tanya S.

    Assistant Manager

    “It is not a cost effective option for us. If there was a monthly set fee that we could pay for the option that would be far better.”
    KL

    Katie L.

    Event Manager

    SocialSchedules integrations (5)

    SocialSchedules customer support

    What do users say about SocialSchedules customer support?

    Customer support rating:

    We analyzed 27 verified user reviews to identify positive and negative aspects of SocialSchedules customer support.

    Widespread user sentiment highlights fast, responsive, and helpful customer support from the SocialSchedules team.

    A large number of users appreciate the ease of reaching support and the exceptional assistance during onboarding and problem-solving.

    Support options

    Faqs/forum
    24/7 (live rep)
    Knowledge base
    Email/help desk
    Chat

    Training options

    Documentation
    In person
    Live online
    Videos

    To see what individual users say about SocialSchedules's customer support, check out the review snippets below.

    “Even still, customer service is quick to respond and solve solutions to problems as they arise.”

    EM

    Eric M.

    Tasting Room Lord

    “The customer support is amazing and fast. ”

    KH

    Karl H.

    Manager, Event Technologies

    “I have found their support services excellent - prompt, efficient problem-solving.”

    KK

    Kathy K.

    manager

    SocialSchedules FAQs

    Q. What type of pricing plans does SocialSchedules offer?

    SocialSchedules has the following pricing plans:
    Starting from: $19.99/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of SocialSchedules?

    SocialSchedules has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does SocialSchedules support?

    SocialSchedules supports the following languages:
    English, French, Spanish


    Q. Does SocialSchedules support mobile devices?

    SocialSchedules supports the following devices:
    Android, iPad, iPhone


    Q. Does SocialSchedules offer an API?

    No, SocialSchedules does not have an API available.


    Q. What other apps does SocialSchedules integrate with?

    SocialSchedules integrates with the following applications:
    Genius, Heartland Payroll+, Harbortouch POS


    Q. What level of support does SocialSchedules offer?

    SocialSchedules offers the following support options:
    FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat

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