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Heartland Retail

Cloud-based POS and retail management solution

Last updated: March 2025

Table of Contents

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Heartland Retail - 2025 Pricing, Features, Reviews & Alternatives

What is Heartland Retail?

Heartland Retail (formerly Springboard Retail) is a cloud-based POS and retail management system designed for retailers, by retailers. Built with multi-site, multi-channel brands & retailers’ requirements in mind, Heartland Retail allows them to deliver seamless service to every customer the same way, no matter where or how they shop. With real-time inventory management, detailed custom reporting, open APIs for extensive customization, and portability across platforms and devices, Springboard Retail is easy to use, quick to get started with and loved by its users for making their jobs easier.

Using Heartland Retail’s mobile POS to reclaim valuable in-store square footage for better merchandise displays and engage with customers at the point of decision. With Heartland Retail's customer dashboard, retailers can track key customer buying habits to make smarter suggestions and better serve their customers in the omni-channel retail industry. Heartland Retail places actionable real-time data in the hands of every person who needs it--from sales associates to the CEO--giving retailers better control over sales and profitability

Benefits of using Heartland Retail

Make better business decisions with real-time data and analytics with robust custom reporting

Get a 360° view of customers across all channels to engage with them intelligently

Robust inventory management that gives users the visibility to stay agile and proactive

Advanced, but easy-to-use, purchasing and receiving tools enhance efficiency, saving users' time and money

Starting from

Per month

Alternatives with better value for money

Heartland Retail's key features

Most critical features, based on insights from Heartland Retail users:

Payment Processing

3.8

(6)

Touch Screen

4.0

(5)

Customizable Reports

4.8

(6)

Inventory Management

4.4

(8)

Sales Reports

4.4

(8)

Pricing Management

4.5

(2)

All Heartland Retail features

Features rating:

4.2

(87)

Order Management

4.3

(6)

Multi-Location

3.0

(2)

Reorder Management

5.0

(1)

Inventory Tracking

5.0

(6)

Retail Management

5.0

(1)

Interaction Tracking

5.0

(4)

For Retail

1.0

(1)

Returns Management

5.0

(1)

Discount Management

1.0

(2)

Accounting Integration

2.3

(3)

Customer History

4.5

(2)

Third-Party Integrations

5.0

(4)

Alerts/Notifications

4.8

(4)

Catalog Management

5.0

(1)

Point of Sale (POS)

4.0

(2)

Barcoding/RFID

(0)

Purchasing & Receiving

(0)

Real-Time Analytics

(0)

Real-Time Updates

(0)

Receipt Management

(0)

Recurring Orders

(0)

Vendor Management

(0)

Reporting & Statistics

5.0

(3)

Reporting/Analytics

4.0

(1)

Restaurant POS

(0)

Retail Inventory Management

(0)

Vendor Managed Inventory

(0)

Special Order Management

(0)

Retail POS

(0)

Returns Tracking

(0)

Sales Order Management

5.0

(4)

Sales Tax Management

(0)

SKU/UPC Codes

5.0

(1)

Search/Filter

(0)

Contact Management

4.7

(7)

CRM

(0)

Customer Database

(0)

Customer Management

(0)

Customizable Branding

(0)

Electronic Payments

(0)

Email Marketing

(0)

Employee Management

(0)

For iPad Devices

(0)

For Liquor Stores

(0)

Inventory Control

5.0

(4)

Item Management

(0)

Label Printing

(0)

Layaway Management

(0)

Lead Management

5.0

(3)

Mail Order

1.0

(1)

Merchandise Management

(0)

Multi-Store

(0)

Order Entry

5.0

(4)

Order Processing

(0)

Order Tracking

4.8

(4)

Promotions Management

(0)

Heartland Retail alternatives

Heartland Retail

4.3

(87)

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.0

Customer Support

4.2

NetSuite

4.2

(1.7K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.9

Features

4.2

Value for Money

3.8

Customer Support

3.8

QuickBooks Enterprise

4.5

(20.7K)

visit website

Starting from

2210

Per year

Free trial

Free version

Ease of Use

4.3

Features

4.4

Value for Money

4.3

Customer Support

4.2

Finale Inventory

4.7

(216)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.6

Customer Support

4.7

Heartland Retail pricing

Value for money rating:

4.0

Starting from

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Heartland Retail integrations (31)

Heartland Retail support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Phone Support

FAQs/Forum

Chat

Knowledge Base

Training options

Webinars

Documentation

Live Online

Videos

Heartland Retail reviews

Overall rating

4.3

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.37/10

Rating distribution

Pros

“It has very powerful features which are easy to use and very helpful. Provides gift cards and promotions.”

Munene N.

Regional Head

“We're still only a couple weeks in but we feel like we know it pretty well and I have confidence we made a good choice for our retail business.”

Mike W.

President

“We are also pleased with how fast the technical support responds to any of our team members. Its also a good feeling when they actually remember you by name.”

Kevin F.

Operations Director

Cons

“I felt my concerns were not being addressed and it upset me to think that no one cared that I was having issues with the performance of the software my business really depended on.”

Katie S.

Owner

“The reporting will be useless to you for forecasting and financials.”

Joy M.

“The only negative feedback I can give now is that Springboard does not have an employee time clock tracking.”

Priom R.

Website Designer

Read all reviews

Heartland Retail FAQs

Q. What type of pricing plans does Heartland Retail offer?

Heartland Retail has the following pricing plans:
Starting from: $89.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money

Q. Who are the typical users of Heartland Retail?

Heartland Retail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Heartland Retail support?

Heartland Retail supports the following languages:
English

Q. Does Heartland Retail support mobile devices?

Heartland Retail supports the following devices:
Android, iPad, iPhone

Q. Does Heartland Retail offer an API?

Yes, Heartland Retail has an API available for use.

Q. What other apps does Heartland Retail integrate with?

Heartland Retail integrates with the following applications:
7shifts, 99minds, Adobe Commerce, Restaurant Systems Pro, Shogo, EasyPost, DAVO, Restaurant365, OptCulture, Craftable, QSROnline, WebRezPro, SocialSchedules, TimeForge, KickFin, Marsello, Klaviyo, Endear, QuickBooks Online, Savi, Optimum Control, Marketman, Kangaroo, iPaaS.com, Mailchimp, ThinkReservations, InhouseDelivery, BigCommerce, Shopify

Q. What level of support does Heartland Retail offer?

Heartland Retail offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base