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Heartland Payroll+ Logo

Integrated and customizable payroll solution for SMBs

Heartland Payroll+ Pricing, Features, Reviews and Alternatives

Heartland Payroll+ FAQs

Q. What type of pricing plans does Heartland Payroll+ offer?

Heartland Payroll+ has the following pricing plans:
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Heartland Payroll+?

Heartland Payroll+ has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Heartland Payroll+ support?

Heartland Payroll+ supports the following languages:
English


Q. Does Heartland Payroll+ support mobile devices?

Heartland Payroll+ supports the following devices:
Android, iPad, iPhone


Q. Does Heartland Payroll+ offer an API?

No, Heartland Payroll+ does not have an API available.


Q. What level of support does Heartland Payroll+ offer?

Heartland Payroll+ offers the following support options:
Chat, Phone Support, Email/Help Desk

Heartland Payroll+ product overview

What is Heartland Payroll+?

Heartland Payroll is a web-based payroll solution for small to mid-sized businesses. It is part of Heartland’s integrated suite which includes solutions for time and attendance, HR administration, tax reporting, benefits administration, recruiting, and more. Heartland Payroll can be customized to suit unique business needs and specialized payroll requirements.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Email/Help Desk

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Heartland Payroll+ logo

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Why am I seeing this?

Heartland Payroll+ pricing information

Value for money

4.0

/5

47

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Heartland Payroll+ features

Functionality

4.0

/5

47

Total features

31

11 categories

Most valued features by users

Reporting/Analytics
401(k) Tracking
Applicant Tracking
Candidate Management
Candidate Profiles
Candidate Tracking
Check Printing
Compensation Management

Functionality contenders

Heartland Payroll+ users reviews

Overall Rating

4.2

/5

47

Positive reviews

81

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.9/10
Rating distribution

5

4

3

2

1

31

7

1

1

7

Pros
Payroll customers who value dedicated help will benefit from this company's great customer service. Heartland is a great accounting service for companies that want to connect to other software.
It's great for keeping track of employee hours and managing payments, and the interfaces are extremely user friendly for the most part. Their customer service is very good as well.
I am happy because of the efficiency and reliability of Heartland Payroll. The capabilities of Heartland Payroll+ and its customizable interface make everything smooth.
Cons
Poor response to mistakes made and still to this day the mistakes made and admitted to have not been corrected.
They are suppose to provide professional services and according to my accountant and the TWC they are not held liable for their gross incompetence.
The website occasionally has issues loading, I don't know if it's due to high traffic or some other issue, but it can sometimes be frustrating when the page is unavailable.

Overall rating contenders

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James L.

Staffing and Recruiting, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Heartland Payroll+ is our secret weapon for finessing HR and payroll operations.

Reviewed 3 months ago

We are been able to achieve a very successful HR and payroll experience with Heartland Payroll+. It provides us with all the right tools we ever need to streamline our HR operations from the initial stage of recruiting up to the very last one. It also has a very competent payroll tool that makes payroll processing such an easy and effective task for us.

Pros

Heartland Payroll+ has offered us an automated payroll processing function that help us to run payrolls precisely without any errors. It has made recruiting very simple by offering us a safe vault to assemble all candidates information. It provides us with in-depth reports that allows us to track our recruiting process from start to the end. Heartland Payroll+ has an incredible time tracking tool that keeps us always right on schedule.

Cons

Heartland Payroll+ support team is easy to reach and has helped us attain a very flawless experience. No hate towards it or any of its features.

Vendor response

Hi James, thank you for leaving us a 5-star review! We’re glad to hear that Heartland Payroll+ has made HR operations easier for your business and our customer support team has been a helpful part of your experience with us. We look forward to our continued partnership!

KS
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Kyle S.

Retail, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great product for the price

Reviewed a year ago

Heartland was a nice group to work with when we were looking for a cheaper alternative for a HRIS company, we were referred by our insurance brokerage team and nothing but good things to say regarding the people who worked with Heartland.

Pros

What I liked most about Heartland Payroll was their push to work on the mobile app and making sure the employee has access to many of the features that Heartland payroll had to offer.

Cons

There are two different websites you needed access to in order to tackle the daily operations for Heartland while I was using it: One for Payroll and HR, and one for Onboarding and Time & Attendance. WHile that was becoming together on the mobile app towards the latter portion of our time with Heartland, there was no strides to do that for the websites.

AA
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Abhishek A.

Financial Services, 501-1,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Payroll Automation Made Easy

Reviewed a month ago

We have been using Heartland Payroll+ for automation of payments to the employees without worrying for the time. It is being used as tracking real time data of the employee and with the help of other Heartland tool, we can keep track of employees attendance and reimburse payments as per deductions and add ons.

Pros

The Heartland Payroll+ has a good user interface when one has to add employees on the dashboard and automate payroll to their respective accounts. We can keep the details of each individual in a seperate vault for future reference.

Cons

The time for payment processing is not up to the mark. Other payroll services I have used in past had better service in terms of processing time.

Vendor response

Hi Abhishek, thank you for leaving us another positive review! It's great to hear that real-time data has been helpful to your business as well as automation. Thank you for your honest feedback, we will share it with our team. We look forward to our continued partnership!

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Aaron D.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Please read - I wish I had know

Reviewed a year ago

Please do not use Heartland. It is difficult enough being a small business owner, this company could bankrupt you if you cannot weather the storm. It is very sad that a a company like this is still in business. They are suppose to provide professional services and according to my accountant and the TWC they are not held liable for their gross incompetence

Pros

The sales people. They were good, they personally visited me and the would still answer my call even after they sold me on their product.

Cons

We had a terrible experience. After the sales process was done, and we were promised the World, everything was downhill. We have had to pay over $12k in taxes and insurance audits due to incorrect reports. We have spent over 200 man hours and counting to fix their errors. Our employees never received correct W2s. We have 30 employees and Heartland has cost our company in excess of $20,000 and were with them for less than 1 year.

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Connor F.

Nonprofit Organization Management, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A momentous software but can do better

Reviewed 3 months ago

I hope the challenges would be sorted out soon for a remarkable experience. It is a great tool.

Pros

It is smarter and easier to use. Has an advanced technology which simplifies work for the best. Most of the work can be done on the mobile app remotely.

Cons

Full of benefits. However, during peak hours, it is hard to process data due to loading issues. This becomes worse when you are using the mobile app.

Vendor response

Hi Connor, thank you so much for taking the time to leave this review! It’s great to hear Heartland Payroll+ has been both secure and easy to use for your business. We appreciate the extra feedback and look forward to our continued partnership!

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