Time Rack Pricing, Features, Reviews & Comparison of Alternatives

Time Rack

All-in-one time & attendance with built-in HR management

4.42/5 (12 reviews)

Time Rack overview

What is Time Rack?

Time Rack is a complete cloud-based time and attendance solution which includes a mobile app and time clock hardware. Small to mid-size businesses such as CPA firms, staffing agencies, healthcare, manufacturing & logistics, grocery and construction businesses are able to streamline workforce management and simplify time tracking processes, while minimizing data-entry and calculation errors.

Time Rack allows users to restrict admin access based on departments or locations as well as enable/disable punch viewing or editing from the admin’s end. Admin users can approve/deny time off applied by employees and give their comments for employees to see. Time Rack provides automatic alerts and unique security features to reduce fraud and theft. This centrally-hosted application provides biometric solutions and secure data storage. The geofencing feature of the Time Rack’s mobile app aids in managing the remote workforce. Time Rack cloud-based time tracking software integrates with Thomson Reuters Accounting CS payroll and generates payroll file bridges for any payroll software.
www.timerack.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Time Rack screenshot: Managers can approve/deny or partially approve time off requests by selecting the desired option from the drop-down menu in the status fieldManaging your Workforce with Time RackTime Rack screenshot: Check the status of time off requests by reviewing the request status areaTime Rack screenshot: Employees can enter their time off requests by choosing the appropriate dates from the calendar icon

Time Rack reviews

Excellent
7

Very good
4

Average
0
Poor
1

Terrible
0
Value for money
Features
Ease of use
Customer support
  4.3
  4.1
  4.5
  4.6
Josh Carr

User Friendly

Used daily for 2+ years
Reviewed 2018-10-31
Review Source: Capterra

I think this has been a great investment compared to paper time sheets.

Pros
Ease of Use. Access. Tracking of Time Off.

Cons
PTO Tracking. We have 3 different renewal rates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Miranda Thompson

Payroll Processors Friend

Used daily for 2+ years
Reviewed 2018-10-05
Review Source: Capterra

This software has saved hours of time and confusion, for both me as the processor and the managers who have to verify the hours. The numerous reports make it possible to answer just about any question the employee or owner may have for the payroll processor.

Pros
The software is easy for employees to use, both for clocking and for review of hours. The accessibility is easy to customize for your companies needs, and changeable by level. The overtime settings ensure that even the oddest pay periods are DOL compliant. Easy access to historical time cards and the hours feed well into our payroll system.

Cons
Scheduling by individual is limited, but groups are easy. Lock outs due to wrong passwords can happen, but are easy to fix.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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John T

Easy to use but there are bugs in design

Used daily for less than 6 months
Reviewed 2019-03-06
Review Source: Capterra

Does not recommend. Unless the issues mentioned above have been addressed. The support wasn't responsive. It took days before you will get any response from the support team.

Pros
1. Web based 2. Availability of remote clock in feature, with geo-fencing option.

Cons
1. Not cheap. Subscription based fee based on number of employee registered to the clock. 2. PTO Accrual calculation function does not work. Tooks months to fix the bug but still does not work until the day we cancel. 3. Timeclock machine is a mediocre piece of plastic equipment looks like from the 80s. The fingerprint does not always work. One employee will be identified by machine as another even with registered fingerprint. After the sales manager gave us an upgrade to tablet version, the tablet constantly crashes. And fingerprint function is not available on the tablet version. Nor the so-claimed auto-photo capture of employee work as well.

Response from Time Rack


Hi John,

We pride ourselves on our ability to meet the needs of our customers, we always try to provide a great experience. We have corrected the PTO accrual calculation programming problem.

Regarding our clocks, they meet industry standards and we use the leading clock manufacture. As with any software, training and correct use are always at the top of our lists for a best product experience. Looks like we may have needed to provide an improved training process based on the descriptions provided. We have upped our training for our clocks and specific software solution navigation and thankfully, since you were last on our service, user satisfaction has substantially improved.

Please come see us again, and let us prove that we take customer feedback like yours, seriously.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Tony Mok

TimeRack

Used daily for 1-2 years
Reviewed 2020-04-16
Review Source: Capterra

Very good experience. Very useful software. No negative review.

Pros
It's a very good payroll software. I have no problem punching in and out my work hours. Highly recommended.

Cons
There is no negative review about this software. The software is very useful. I can view it online and mobile apps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Barb Bohman

Time Rack review

Used daily for 2+ years
Reviewed 2018-10-08
Review Source: Capterra

Ghost punches is a big problem solved with Time Rack. I like the ease of sending the hours to the payroll system. The support staff at Time Rack are always helpful.

Pros
Versatility-there are multiple ways for employee time to be entered.

Cons
Like most software, it can't do everything you'd like it to. Some client-specific scenarios involving overtime and holidays worked don't calculate as per the client's needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Time Rack pricing

Pricing options
Subscription
View Pricing Plans

Contact Time Rack for detailed pricing information.

Time Rack features

API
Applicant Tracking
Employee Database
Employee Onboarding
Employee Portal
Employee Self Service
Reporting & Statistics
Self Service Portal

Activity Dashboard (444 other apps)
Activity Tracking (265 other apps)
Automatic Notifications (388 other apps)
Customizable Branding (306 other apps)
Customizable Reporting (300 other apps)
Data Import/Export (292 other apps)
Employee Management (351 other apps)
Performance Management (245 other apps)
Real Time Reporting (261 other apps)
Recruitment Management (268 other apps)
Reminders (260 other apps)
Third Party Integration (356 other apps)

Videos and tutorials

Additional information for Time Rack

Key features of Time Rack

  • Admin Management
  • Advanced Time Off Management
  • Billable & Non-Billable Hours
  • Biometric Recognition
  • Clock Management
  • Company Settings
  • Data Editing
  • Employee Management
  • Employee Punch Rounding
  • Employee Scheduling
  • Employee Web Services
  • Holiday Pay Settings
  • Intelligent Reporting
  • Lunch Policy Settings
  • Manage Salaried Employees
  • Mobile Time Tracking
  • Multiple Locations and Labor Distribution
  • Offline Time Tracking
  • Online Punch Card
  • Online Time Tracking
  • Payroll File Management
  • Proactive Alerts
  • Punch card
  • Regularly Updated
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Scheduling Functions
  • Time & Attendance Management
  • Time Tracking
  • Timesheet Management
  • User Management
  • Vacation/Leave Tracking
View All Features

Benefits

• Time Rack helps minimize payroll errors by organizing time and attendance details on the front end.

• Streamline the approval process, process employees’ checks without manual entry, and maintain brand identity with custom branding.

• Time Rack time tracking software allows users to keep track of mobile workforce using GPS technology.

• The integrated HR module helps companies to manage applicant tracking, onboarding, benefits administration, expense reimbursement, performance reviews, insurance & benefits tracking, HR compliance, and more.

• The Time Rack mobile app is compatible with all the versions of Android, iPhone, and iPad iOS.