getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Verint Forecasting and Scheduling Logo

Workforce management & contact center quality assurance tool

Table of Contents

Verint Forecasting and Scheduling - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Verint Forecasting and Scheduling overview

What is Verint Forecasting and Scheduling?

Verint Forecasting and Scheduling is a workforce management and contact center quality assurance solution that helps businesses manage shift swapping, track employee performance, handle capacity planning, and more from within a unified platform. It allows supervisors to monitor service quality, handle adherence tracking, create screen recordings, and ensure policy compliance, facilitating resource quality tracking processes.

Verint Forecasting and Scheduling enables team leaders to generate personalized scorecards to monitor employee performance, trigger coaching sessions, identify performance outlier, automatically update vacation bidding, and more.

Starting price


Alternatives

with better value for money

Verint Forecasting and Scheduling’s user interface

Ease of use rating:

Verint Forecasting and Scheduling reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Verint Forecasting and Scheduling's features

Ad hoc reporting
Audio capture
Customer experience management
Customizable dashboard
Data visualization
Employee coaching tools
Employee database
Employee scheduling
For call centers
Forecasting
Labor forecasting
Online time clock
Performance management
Performance metrics
Quality management
Reporting/Analytics
Screen capture
Screen recording
Shift swapping
Vacation/Leave tracking
Workforce management

Verint Forecasting and Scheduling alternatives

Verint Forecasting and Scheduling logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ActivTrak logo
visit website

Starting from

10

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Paycor logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Connecteam logo
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Verint Forecasting and Scheduling pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Verint Forecasting and Scheduling price and value

Value for money rating:

Verint Forecasting and Scheduling integrations (3)

Verint Forecasting and Scheduling support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk
Phone Support

Training options

Webinars
Documentation
Videos
In Person
Live Online

Verint Forecasting and Scheduling FAQs

Q. What type of pricing plans does Verint Forecasting and Scheduling offer?

Verint Forecasting and Scheduling has the following pricing plans:
Pricing model: Open Source

These products have better value for money


Q. Who are the typical users of Verint Forecasting and Scheduling?

Verint Forecasting and Scheduling has the following typical customers:
Large Enterprises


Q. What languages does Verint Forecasting and Scheduling support?

Verint Forecasting and Scheduling supports the following languages:
English, French, Spanish, Chinese (Simplified), Japanese, Russian


Q. Does Verint Forecasting and Scheduling offer an API?

No, Verint Forecasting and Scheduling does not have an API available.


Q. What other apps does Verint Forecasting and Scheduling integrate with?

Verint Forecasting and Scheduling integrates with the following applications:
Vonage Contact Center, Amazon Connect, Zendesk Suite


Q. What level of support does Verint Forecasting and Scheduling offer?

Verint Forecasting and Scheduling offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support

Related categories