Zelos Team Management Pricing, Features, Reviews and Alternatives

Zelos is a platform that allows our Community Social Welfare Center to quickly organize additional volunteers to deliver hot lunches and support retirees and low-income families during the Covid-19 pandemic. We liked the fact that the platform allows us to build logistics for hundreds of partners in the shortest possible time, thanks to the tools provided by Zelos. In those days we had to cope with...

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The biggest disadvantage was that it is not possible for clients or admins to chat directly with volunteers inside the app. Chat with the admins would be useful in many situations where the volunteer does not have enough information to deliver a particular request (for example, a changed address or time of delivery of a parcel).From a technical point of view, we did not have big problems with the installation of Zelos by our volunteers and workers. The Zelos application is simple and easy to use, and this is an important reason why we preferred this solution in our work.

Thank you so much for the thorough review, Pavel! It is great to hear about the success of your productive community! You are right, we did not have chats in early 2020 - but by now we have added this missing feature. Now you can also have chats in Zelos, either in groups or 1:1!

Easy and direct task management for both the admins (department coordinators) and the users (volunteers). The product was essential in our specific need to gamify our volunteers' experience. Very few users ever had questions about how to use the product or refused to join at all, so we got almost everyone on board. Integration with our work was easy and has continued to be over the years.

Over the years the gamification aspect has become less central to the product so although the information is available to admins, it is not anymore to users. Additionally, we sensed a lack of an overview of users' activity levels (had to check every user one by one).

Thanks for the kind words, Sandra! We hear you about bringing more attention back to gamification. We're definitely planning to give more love to the feature later this year, and return the public leaderboards + an activity overview dashboard. Keep an eye out for our product updates newsletter so you'll be the first to know when the upgrades roll out ;) - Johanna

I love the simple, logical and easy-to-use interface for both admins and users. I also enjoy the help from team whenever necessary.

I have not got any problems to put forward.

Thank you, Hannele! Your support is what keeps us going - Johanna

Easy to use, only features that are relevant, no fancy shiny useless stuff. The best of all is customer service! Very fast reaction and also listening customers and improving constantly if to ask some new features or option that are relevant also for other customers.

The "add task" button should not be stuck in upper right corner, should stay on screen also when scrolling down on page.

Thank you so much for the encouraging review, Ave Gail! Looks like we're doing something right ;) I believe the inconvenience of the "new task button" scrolling away occurs on in desktop view (on mobile, it's in a fixed position). I'll bring this up at our next design meeting to see if there's a good way to bring the same experience to the desktop view! - Johanna

Our Changemakers' journey with Zelos was great due to the fact that really eased the challenge of how to gamify our youth programs. The customer service was always eager to help and answered our questions quickly. It is relatively easy to customize the customer journey and adjust different settings.

Whilst using Zelos app, sum bugs appeared that sometimes slowed our pace.

Thank you for the review, Merili! It's awesome that you've chosen Zelos to support your youth programme. With any bugs you encounter - do report them through the customer service chat on your app dashboard (or e-mail us at support@getzelos.com), so that we can fix them as quickly as possible! - Johanna