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ZoomShift Logo
ZoomShift
4.5
(97)

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Scheduling software for hourly employees.

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(8)

ZoomShift Pricing, Features, Reviews and Alternatives

ZoomShift product overview

Price starts from

2.50

/user

Per month

What is ZoomShift?

ZoomShift is employee scheduling software that will actually make your life easier. Use ZoomShift to build your employee schedules online. Take into account employee time off requests, availability, overtime, and shift conflicts when creating the schedule. Publish your schedules and send email/text/push notifications to all of your employees. Once shifts are published allow your employees to request shift trades and swaps.

Key benefits of using ZoomShift

- Create schedules in a flash
- Build schedule templates
- Manage time off requests
- Oversee shift swaps
- Monitor overtime and shift conflicts
- Track employee time
- Send email/text/push notifications to employees
- Run reports and export schedules

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Phone Support
Email/Help Desk

Training options

Live Online
Videos
Documentation
Webinars

ZoomShift pricing information

Value for money

4.5

/5

97

Starting from

2.50

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ZoomShift features

Functionality

4.2

/5

97

Total features

32

2 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Self Service Portal
Alerts/Notifications
API
Employee Database
Data Import/Export
Reminders

Functionality contenders

ZoomShift users reviews

Overall Rating

4.5

/5

97

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.7/10
Rating distribution

5

4

3

2

1

60

30

3

1

3

Pros
The customer service representatives have been super timely in responding to any inquiries and have been incredibly pleasant to work with.
We can now focus on providing the excellent client and patient care that we strive to achieve every day with the comfort that we have the proper skilled labor in position to meet that goal.
It's been great since my team moved from TESS to ZoomShift. It's been super easy to use and we all enjoy having the change.
Cons
Still it can be confusing and I am unhappy that there is no way to call and talk with someone. Emails back and forth are cumbersome when you're trying to fix something in the moment.
This issue is fix now, but losing employee data once the employee was gone.
Now I have to leave the notes in each employees shift and then when I copy it, delete every note.

Overall rating contenders

CF
AvatarImg

Carlos F.

Server

Food & Beverages, 11-50 employees

Review source

Overall Rating

Employment Shift Application is Extremely Effective

Reviewed 2 years ago

Transcript

Carlos: Hi, my name's Carlos. I'm a server. I gave ZoomShift a four out of five. For more reviews like...

AK
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Alex K.

11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The BEST scheduling software I have ever used!

Reviewed 7 years ago

I have been using ZOOM-SHIFT for about 6 months now and I have saved so much time in making staff's time sheet. It is so easy to use and I always get a prompt answer on questions I have asked. The customer is excellent and I would really recommend for small businesses.

Pros

With Zoomshift, You can save so much time planning and making employees schedules. You can make many adjustments such as changing employees working hours or working days and its hourly pay. Last minute change is available as you can simply click employee shift and make an adjustment. Also, it gives you a good picture of how much you are spending on your payroll and how much you are paying to each employee weekly. The print/export function also allows you to convert your schedule to pdf file which you can print and give it to your employees. "copy and paste" identical shift function also allows you to save so much time making employee schedule.

Cons

This is not really a con but is there a way to bring staff's schedule which is few weeks back? I know I can copy previous weeks schedule but I don't know yet if I can copy a schedule which is more than a week ago.

DD
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Delton D.

Security and Investigations, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The wonders of Zoomshift

Reviewed 4 years ago

My people cannot clock into a shift until they are on site. This encourages them to be there a little early so they can get the full shift on the clock. They must clock out or the shift is considered unfinished. They only get paid for finished work.

Pros

The usability of the product is wonderful. All of my employees are using it and do so with ease.

Cons

I am have an issue with keeping the notifications flowing to the security guards without all of the emails coming to me every time a discussion point is posted. It is probably due to a programming error.

LS
AvatarImg

Lauren S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Glitches

Reviewed 8 years ago

The new functionality is great but I constantly get the "Whoops! Something went wrong" error every time I login, and every time I load a shift template it says that some didn't get loaded. I'm constantly refreshing the website. My team has had troubles dropping and picking up shifts which seems to be better in this past release. Overall we like it but the glitches and error messages are very high and frequent.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Lauren, Thanks for your honest feedback. I'm looking into your account right now and the errors that you have mentioned. It sounds like this may be a browser issue that we can get fixed for you. I'm sending you a personal message as well. Ben Co-Founder @ ZoomShift

kz
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kevin z.

Hospitality, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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zoomshift review

Reviewed 7 years ago

So far, Zoomshift has had most of what we as a small restaurant group of five different distinct concepts needs. However, there are still a lot of issues with one manager's actions bleeding over and affecting the other restaurants. Customer service has been prompt and helpful most of the time, and it does feel like our suggestions are being taken seriously. I'd still love to see much better siloing and more robust walls between restaurants. I'd like to be able to see only when there is a conflict with employees who work at more than one location, and have the rest of all the information be separated. The filters are useful, but it would be better if there was more separation between locations.

Pros

Love the ease of use, and I love the support

Cons

Everything from all the restaurants tends to get lumped together. We'd really like to have more control over which managers see which employees, etc. Swaps also are very unnecessarily confusing.

Vendor response

Kevin, Thanks for the review and feedback! It sounds like you are using locations to separate your various restaurants. Have you tried creating separate schedules? This will allow each restaurant to have it's own schedule and will prevent any crossover. Just ping us on support and we can help you get this setup. -Ben

MT
AvatarImg

Michael T.

Performing Arts, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Love this schedule, but they have room to grow.

Reviewed 2 years ago

Great customer service and support. Overall intuitive use. My team enjoys the clarity of roles. Pretty happy with the platform aside from some specific technical issues.

Pros

Scheduling is made super easy, mostly intuitive to use, schedules can be copied over to payroll, and everyone at multiple sites stays coordinated. Also the support team is very quick to resolve issues.

Cons

The scheduler copies over the schedule to payroll without copying the breaks. This creates two sets of numbers. Because of their willingness to support their users, I hope/believe that this issue will be fixed.

ZoomShift FAQs

Q. What type of pricing plans does ZoomShift offer?

ZoomShift has the following pricing plans:
Starting from: $2.50/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of ZoomShift?

ZoomShift has the following typical customers:
Mid Size Business, Non Profit, Small Business

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Q. What languages does ZoomShift support?

ZoomShift supports the following languages:
English

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Q. Does ZoomShift support mobile devices?

ZoomShift supports the following devices:
Android, iPhone

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Q. Does ZoomShift offer an API?

Yes, ZoomShift has an API available for use.

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Q. What other apps does ZoomShift integrate with?

ZoomShift integrates with the following applications:
Square Point of Sale, Vend, Quickbooks Online, Xero

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Q. What level of support does ZoomShift offer?

ZoomShift offers the following support options:
Knowledge Base, Chat, Phone Support, Email/Help Desk

See alternatives

Related categories