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ZoomShift Pricing, Features, Reviews and Alternatives

ZoomShift product overview

Price starts from

2.50

/user

Per month

What is ZoomShift?

ZoomShift is employee scheduling software that will actually make your life easier. Use ZoomShift to build your employee schedules online. Take into account employee time off requests, availability, overtime, and shift conflicts when creating the schedule. Publish your schedules and send email/text/push notifications to all of your employees. Once shifts are published allow your employees to request shift trades and swaps.

Key benefits of using ZoomShift

- Create schedules in a flash
- Build schedule templates
- Manage time off requests
- Oversee shift swaps
- Monitor overtime and shift conflicts
- Track employee time
- Send email/text/push notifications to employees
- Run reports and export schedules

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Phone Support
Email/Help Desk

Training options

Live Online
Videos
Documentation
Webinars

ZoomShift pricing information

Value for money

4.5

/5

94

Starting from

2.50

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ZoomShift features

Functionality

4.2

/5

94

Total features

36

2 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Activity Dashboard
Self Service Portal
API
Alerts/Notifications
Employee Database
Data Import/Export

Functionality contenders

ZoomShift users reviews

Overall Rating

4.5

/5

94

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.85/10
Rating distribution

5

4

3

2

1

59

29

2

1

3

Pros
The customer service representatives have been super timely in responding to any inquiries and have been incredibly pleasant to work with.
We can now focus on providing the excellent client and patient care that we strive to achieve every day with the comfort that we have the proper skilled labor in position to meet that goal.
It's been great since my team moved from TESS to ZoomShift. It's been super easy to use and we all enjoy having the change.
Cons
Still it can be confusing and I am unhappy that there is no way to call and talk with someone. Emails back and forth are cumbersome when you're trying to fix something in the moment.
This issue is fix now, but losing employee data once the employee was gone.
Now I have to leave the notes in each employees shift and then when I copy it, delete every note.

Overall rating contenders

Overall Rating

Employment Shift Application is Extremely Effective

Reviewed 5 months ago

Transcript

Carlos: Hi, my name's Carlos. I'm a server. I gave ZoomShift a four out of five. For more reviews like...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for Small Business Scheduling

Reviewed 4 years ago
Pros

I run a small business, 3 employees, so a traditional time clock is insane overkill, but I needed something for employees to clock in and out, view their schedules, and make requests. Zoomshift has work really well for us - we have had them for 3 years and I have never questioned about getting rid of the program. Its nice for scheduling on my end, but also notifies the employees of new shifts and shift reminders. Also, if can be app based that my employees just use their phones to clock in and out which can be helpful. Plus there is a GPS feature so employees cannot clock in with their phones if they are not at work - which has helped with a few teen employees in the past. I think for the price it provides great features and has been extremely helpful.

Cons

I do wish that when you achieve an employee that their shift information from the past stayed on reports. It wouldn't be the end of the world if when you were archiving them you could download their shift history, which you can, but its limited to 3 months (?). With my last employee that left, I had to spend 20 minutes trying to download his shift history just in case I need it down the road for reporting.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mission critical to our operation

Reviewed a year ago

It helps keep an overview of all staffing, allows them to check-in, and for me to approve timesheets. End of the month staff download their timesheets for the period and send them in with an invoice. Because the hours they download are the same as the ones I see there are never any issues in reconciling.

Pros

It's the most effective scheduling software that we have used since opening our business 5 years ago. The ability to see staffing and make updates on the fly is incredibly powerful.

Cons

We have yet to find anything we dislike about the software specifically. We did however turn off the ability for staff to check in on mobile unless they were connected to the local wifi.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Buggy System with Poor Customer Service

Reviewed 2 months ago

Zoomshift has declined over the years. What once seemed like a great business that took pride in their product and customer service has changed to a business just trying to trek along. They aren’t fixing bugs, and keeping them in production so that other clients can face the same issues we have with incorrect times saving and locations randomly changing when entering data. It’s very frustrating as we use to like this system but are now looking for something different.

Pros

Seems simple but the issues occur when you least expect it, making it easy to miss them.

Cons

The customer service has declined dramatically over the last 6 years. They used to care and want to fix issues. Now they refuse to acknowledge issues and ask you to perform a lengthy workaround. The pride in the system has gone and the customer service is infuriating. Our businesses choose software to help us run our businesses, not make things harder. We will be switching from zoomshift.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ZoomShift, great free option

Reviewed 2 years ago

Overall, it's great and I would recommend it to others. We will continue to use ZoomShift for our needs.

Pros

This software has a lot of pros. First, it's very easy to add staff, to make schedules, and do copy schedules to following pages. The fact it has an app is a huge advantage. Also, the summary of the hours each work is really important for us because we have caps of how much we can schedule each employee. Also, the notes are great!

Cons

I wish I could mark events on days without it being in the schedule. Like an alert that says "Event until 10 am" over that specific day. Now I have to leave the notes in each employees shift and then when I copy it, delete every note.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love using ZoomShift for retail store

Reviewed 6 months ago

I’ve only been using zoom shift since Mid November and love the ease of use!

Pros

I love the ease of use and how everyone has access to view everyone’s schedule.

Cons

I use zoom shift for scheduling and time keeping. It would be nice to be able to process payroll in the same app.

ZoomShift FAQs and common questions

Q. What type of pricing plans does ZoomShift offer?

ZoomShift has the following pricing plans:
Starting from: $2.50/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of ZoomShift?

ZoomShift has the following typical customers:
Mid Size Business, Non Profit, Small Business


Q. What languages does ZoomShift support?

ZoomShift supports the following languages:
English


Q. Does ZoomShift support mobile devices?

ZoomShift supports the following devices:
Android, iPhone


Q. Does ZoomShift offer an API?

Yes, ZoomShift has an API available for use.


Q. What other apps does ZoomShift integrate with?

ZoomShift integrates with the following applications:
Square Point of Sale, Vend, Quickbooks Online, Xero


Q. What level of support does ZoomShift offer?

ZoomShift offers the following support options:
Knowledge Base, Chat, Phone Support, Email/Help Desk

Common ZoomShift comparisons

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