Blackpurl Pricing, Features, Reviews & Comparison of Alternatives

Pros
I have found this product extremely easy to implement, manage and deploy to staff. The integration into Xero accounting package has been major advantage to my business.

Cons
There isn't much I don't like about the package.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I love the fact that it's colourful, and it is so much more intuitive (Parts searching, not duplicating customers or service repair orders & notifies you of price list updates). It does what you expect it to do in specific situations. I was used to another very popular (expensive) system, and it just didn't seem to have features that I thought it should... BlackPurl does! The help community pages are VERY user friendly, and sending in questions or concerns is easy and you get a response within a reasonable time frame.

Cons
BlackPurl does not (yet) have quite as many price integrations or part fiches available as the last system I was using. However, if you can get your hands on the excel files, they will integrate them for you.

Rating breakdown

Likelihood to recommend: 9/10

Pros
I believe this program really targets all our needs with our dealership, from detailed service work, unit sales and just regular part sales. The best part is the fact that we don't have the large upfront fees for comparable systems, along with their very expensive monthly fees. This is definitely a program that we can grow with and not have to upgrade.

Cons
Setting up was more work than it should have been. Importing existing units wasn't easy and required alot of work on our part. Also, I would like to see an online sales component that could interface existing parts with existing online shopping platforms.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Part tracking is very simple & user friendly. Customer orders are easy to generate, edit and track. The cash reconciliation feature is extremely useful as I need this to balance with QB. Vendor invoicing transistions very smoothly into QB with very rarely an issue.

Cons
Until you learn all the tricks with the different features, it can be daunting & I didn't find the tutorials overly helpful with most issues that I ran up against.

Rating breakdown

Likelihood to recommend: 7/10

Pros
The team at BlackPurl made unloading are parts list and setup very easy, There tech support help walk us through any issues we had. This software can be used anywhere you have internet, no need for servers

Cons
not as friendly with mobile devices but has gotten better as updates come out.

Rating breakdown

Likelihood to recommend: 10/10