Blackpurl Pricing Plan & Cost Guide

Blackpurl

The easiest-to-use and most powerful dealership platform.

4.92/5 (13 reviews)

Blackpurl Pricing

Starting from: $175.00/month

Pricing model: Free, Subscription

Free Trial: Available

Blackpurl packages available from $175/month. Support, training, and setup are included. There is no setup fee, and no contract required - everything is included for one monthly subscription fee.

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Blackpurl Pricing Reviews

Pros

  • Very easy to use and non complicated, the training is amazing. Blackpurl has the best on boarding process.Rahman S.Read the full review
  • Overall Black Purl has been a great experience. It was relatively easy to learn how to use, and the customer support is always excellent.Jessica M.Read the full review
  • I like the fact that you can bounce through different categories in this program and find/ run information relatively easy. Also love that you have the option to put the information on excel.Emily F.Read the full review

Cons

  • Also, some of the character limits on the unit details can be difficult to work with.Jessica M.Read the full review
  • Adding pictures to a unit can be quite a pain. Each photo has to be under a certain size, and you can't select multiple at once to upload, you have to do it individually, which is time consuming.Jessica M.Read the full review
  • The scheduling side of things, and I still find the reporting side to be a little difficult.Cam T.Read the full review
100%
recommended this to a friend or a colleague

4 reviewers had the following to say about Blackpurl's pricing:

Natalie H.

I'M IMPRESSED!

Used daily for less than 6 months
Reviewed 2020-07-08
Review Source: Capterra

I am loving it. It is still fairly new to us, and we are slowly learning new features as we go... but overall, I am very happy with this system! We just purchased a year membership, as I DO NOT plan on changing any time soon.

Pros
I love the fact that it's colourful, and it is so much more intuitive (Parts searching, not duplicating customers or service repair orders & notifies you of price list updates). It does what you expect it to do in specific situations. I was used to another very popular (expensive) system, and it just didn't seem to have features that I thought it should... BlackPurl does! The help community pages are VERY user friendly, and sending in questions or concerns is easy and you get a response within a reasonable time frame.

Cons
BlackPurl does not (yet) have quite as many price integrations or part fiches available as the last system I was using. However, if you can get your hands on the excel files, they will integrate them for you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jessica M.

Great Program

Used daily for 2+ years
Reviewed 2021-04-19
Review Source: Capterra

Overall Black Purl has been a great experience. It was relatively easy to learn how to use, and the customer support is always excellent. The Black Purl support team really tries to get back to you as quickly as possible, and really tries to get the problem fixed as fast as they can.

Pros
I like how we are able to have all of our unit inventory on one single list. We are able to add relevant information about the units on the report page so it is a quick snap shot for our sales team. (ex- unit price, model, location)

Cons
Adding pictures to a unit can be quite a pain. Each photo has to be under a certain size, and you can't select multiple at once to upload, you have to do it individually, which is time consuming. Also, some of the character limits on the unit details can be difficult to work with. Since we are an agricultural equipment dealer, we have to get creative on what field work for us, and sometimes the info we want to add to a certain area (exp - plate) are not long enough.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Shane K.

Service Mangement

Used daily for 6-12 months
Reviewed 2020-12-02
Review Source: Capterra

Quite impressed with all the features, and I believe Blackpurl is very good value for your hard earned money.

Pros
The key feature I like about the software is that you can download pictures and other files that you would like to store with each individual work order. Descriptions are nice, but pictures are worth 1000 words!

Cons
Initially getting familiar with the software is a little overwhelming due to the complexity and amount of features. But, after almost a year it has become very easy to navigate and utilize.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Julie K.

Comprehensive and well done

Used daily for 6-12 months
Reviewed 2020-12-01
Review Source: Capterra

The customer service is the best I've seen. They are very responsive and have addressed our many needs and issues quickly.

Pros
I believe this program really targets all our needs with our dealership, from detailed service work, unit sales and just regular part sales. The best part is the fact that we don't have the large upfront fees for comparable systems, along with their very expensive monthly fees. This is definitely a program that we can grow with and not have to upgrade.

Cons
Setting up was more work than it should have been. Importing existing units wasn't easy and required alot of work on our part. Also, I would like to see an online sales component that could interface existing parts with existing online shopping platforms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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