Chronicle Reviews - Pros & Cons, Ratings & more

Jotform

CemSites

Plotbox

Cemify

byondcloud

Chronicle is a web-based cemetery management software that allows cemeteries to create custom plot maps, upload and store burial records. The solution offers tools including a cemetery builder interface, online plot map, advanced record search, document upload, audit trails, and more.

Chronicle

Android

Web-based

Windows

iPad

iPhone

Secretary/TReasuer

They were all very helpful with the installation of the system. The Cemetery Trust were very keen to upgrade to a electronic system and are very happy with it.

Secretary

Family and friends can now see the headstone, information and location from anywhere that has internet available. A wonderful help to most.

Treasurer

Getting use to different terminology. I get loss on which page I am on some of it is the terminology and some of it is the layout.

Cemetery Manager

Helping with restoring order to our records and mapping was the most important thing I was looking for and Chronicles rip is able to do this.

Curator

The maps and images are very useful to allow contractors and interested new lease applicants to look at the Cemetery online. We have four cemeteries with each one having their own Curator.

Board Member

Ease of use, accuracy of maps, ability to update and correct information.

Some of the graves don't show their correct location. We have many burials where the location of the grave is unknown.

Chair

The best thing is the visual aspect, being able to see our cemetery, and have all the lots color coded, so that we can see at a glance what is occupied or vacant.

Cemetery software that is affordable and easy to use for small country cemeteries.

Next step is to make sure others know where this information is. The customer service is great.

Chronicle have been very responsive throughout the process, from change requests to any assistance I may have needed and just general enquiries.

Cemetery Committee President

Not only is Chronicle feature rich but the sales team and customer service has been exceptional. Since migrating to Chronicle we have asked for additional plots to be added to our cemetery.

Some of the map image has been compromised because of trees hiding the images.

Mapping & records management. Cost effective for our business.

That it has been hard for the public to find us when searching on google.

Chronicle is actively enhancing their feature list multiple times a year. Since we've purchased a subscription they've added a brand new Work Order feature that keeps improving with each release.

Evotix

Microsoft Access

Tyler Enterprise Data Platform

We are still in the setup phase so our experience with Chronicle is limited but we are happy with the progress and see the product being able to make our cemetery greatly more efficient.

Chronicle setup progressing well

Hi Dale, thank you for your feedback! We’re glad to hear Chronicle is helping streamline your cemetery's operations and that our team has met your expectations. We appreciate your support as we continue enhancing the platform to bring you even more value. You can always reach out to our support team anytime you need anything!

Overall our experience has been very positive.  The support staff is extremely responsive, and helpful when we need to make changes or additions to plots.
It took a lot of work on our part to upload all the old paper documents, but well worth the effort.

Chronical has been a great enhancement 

I am impressed with the ongoing and regular upgrades to the database and mapping. Visitors to the cemetery and family researchers have also given their compliments on the database and mapping. Support staff are appreciated for their promptness in replying to enquiries and requests. 

A step-up in interactive cemetery mapping

Hi Michelle, thank you for your kind review! We're thrilled to hear that our platform has been able to help visitors and researchers. We will definitely improve our platform to be more responsive, so please stay tuned!

Initially nervous and not sure how they were going to complete a big project that appeared to be such a mess to me.  Very impressed with the product at this stage

Maryborough Cemetery

Hi Debra, thank you so much for the review! We're glad to hear that you're satisfied with the result of the project. Regarding your feedback, we will keep working to improve the stability of our platform. Looking forward to continue working with you!

The software is rich with features and intuitive to use, for administrators and groundskeepers alike.  Implementation was flawless.  Customer support is amazing.

Amazing software that is constantly being improved!

Hi Virginia, thank you for your fantastic review! We're thrilled to hear that our customer support and development team has been able to meet your expectations. We will definitely keep working on adding more features to improve our platform, so stay tuned!

Chronicle is easy to use!

Hi Michael, thank you so much for your review! We're glad to hear that you find our platform easy to use and has been able to replace your old website. Accounting software integration is something that we have in our roadmap, so please stay tuned! 

I have been very happy with the product and the support that I have received from the Chronicle team.

Chronicle for small rural cemetries

Hi Peter, thank you for your review! We're delighted to have been able to assist you and your team of curators in managing the cemeteries. We're looking forward to keep serving you and your community!

Bringing our cemetery into the modern era

Hi Vanessa, thank you for your review. We're glad that you find our platform super easy to use and has been instrumental in digitizing your cemetery. We also appreciate your feedback on the responsiveness of our system, and we will be sure to improve it.

We were able to implement in under a year with 2.5 part time volunteers doing the data entry and validating our Lot Cards with personal visits to the cemetery. I have an IT software project mgmt background and that is a tremendous achievement. Chronicle trained us and has supported us through the process and is very open to suggestions for improvements and adding features to make use of the software and reporting easier.

Look No Further

Hi Lynn, thank you for your wonderful review! We're thrilled to hear that Chronicle has been a great fit for your cemetery. We appreciate your feedback about payment methods and are grateful for your kind words about the speed of our implementation, training, and support.

Brilliant. There have been some small issues and we are still getting used to it but the Chronicle team are always helpful, responsive and pro-active.

The Best For Us

Hi James, thank you for your review! We're delighted to hear that our mapping and records management have been cost-effective for your business. We appreciate your understanding regarding occasional slowness and are glad our team has been helpful and responsive. Your feedback is invaluable as we continue to improve.

I will always, always recommend Chronicle. [sensitive content hidden]  and his team are amazing! I'll screen shot something I need help with, or a plot that was missing (during setup) and it's completed within days if not hours! 
When I took my position and I was shown the cemetery, I was overwhelmed and saddened by the records! I had in my mind what I wanted done & how it should be & Chronicle matched it and elevated what I envisioned! This is something that I am extremely proud to have implemented in our city and can't wait to hear feedback from residents and the council!

Something to be Proud of!

Very positive. Queries are responded to in a timely manner and nothing is too much trouble for the staff.

Chronicle has made my life so much easier

Thanks a ton for your positive review on Capterra! 🌟 We're thrilled Chronicle has made your cemetery management easier.

Your shoutout to our team's professionalism and Chronicle's impact on your records is fantastic to hear. We've noted your feedback on visualizing columbarium niches and are always working to enhance your experience.

If you ever have more insights or need assistance, feel free to reach out. Happy holidays, and here's to a great year ahead!

Overall, i've had a good experience with chronicle and it allowed me to correct numerous mistakes in grave locations made with MS Excel and MS Access Database. It also has self correcting logic scripts to prevent common mistakes. 

GAR Cemetery Review

A massive thank you for sharing your Chronicle experience—it's like music to our ears! 🎉 We're over the moon to hear how Chronicle has been a game-changer for you, fixing those Excel and Access blunders and keeping things smooth with its self-correcting magic.

Happy to see that you rated our customer support a 5 star which is a testament to what we believe in as part of achieving customer satisfaction.

We get the struggle with slow internet—ain't nobody has time for that! And thanks for the heads-up on file sizes during uploads; we're all about that user-friendly experience and we have been working on improving the upload and file capacity to make it smoother in the future. 

Your reasons for choosing Chronicle totally warm our hearts—biographies, benefits for the cemetery, and Rocky treating you like a buddy, not a dollar sign. We're all about making you feel at home here.

Thanks for being an awesome part of the Chronicle family.

The service is Amazing, putting together a 200 year old crooked cemetery and making it look so uniform

Small Community Cemetery

Hi Shawn,
Thank you for writing us a review and the overall 5-star rating!
We noticed that you gave 4 stars on "Ease of Use" and "Features/Functionality" but couldn't find the details in your review.
We will greatly appreciate it if you can let us know which area we can improve because we always strive for excellence. Please let us know by contacting our support team.

Happy holiday,
- Chronicle team

Chronicle allows us to move away from an old Access database and printed paper maps for managing our cemeteries and reduces the likeliness of errors happening. The deceased search functionality allows the public to locate graves themselves with an easy search functionality where we displayed these in a PDF list previously 

Logan City Council Cemetery Solution

Dear Benjamin,
It's been our pleasure to work with you and Logan City Council.
Your review made our day! Thank you. We are glad that you enjoyed using Chronicle, moreover, your community is getting access and benefit as well.

Yes, the cemetery plot sales feature is in our product development plan and we will keep you updated!

Please reach out to us if you have any suggestions, feedback, or ideas.

Have a great holiday season,
- Chronicle team

Customers and suppliers can now access all cemetery records in real time- which has never been possible before.  This also now means families can access their loved ones cemetery records from the comfort of their loungerooms and Council staff can confidently make cemetery bookings without having to conduct a site visit.

Digitsation in less than 6 months

Dear Sandy,
We are really thankful to have MRC as one of ours. Furthermore, thank you for all your support in getting good words about us out there, being our guest in our webinar, and recommending us to other councils.
It's been our pleasure working with you and your team.

We are glad that Chronicle makes the whole process and experience of accessing cemeteries easier and better for you, the council members and staff, and the community.

We are also happy that the feature enhancement we did helped you with the difficulties. We have taken notes on your suggestions and we will keep you updated. 

Have a great holiday season,
- Chronicle team

Very easy to use and staff happy to help as well

Feed back from Lang lang 

Hi Karen, thank you so much for the review. We're happy to see those 5 stars and will try to keep it up. It's been a pleasure working with you and your team. Thank you for choosing Chronicle so that your community and public can access the cemetery and burial information easily. Feel free to ask me to give you a call when you need me to, I'll be glad to help.

Best regards,
Andi & Chronicle team.

  Cemetery software that is affordable and easy to use for small country cemeteries

Hello Sue, Thanks a lot for your feedback. It's lovely to see those 5 stars. We will try to keep it up! We value personal relationships and really appreciate your support (thanks for recommending us to other cemeteries too). Yes, we try to maintain our quality of service and make sure we are affordable as our main goal is to help cemeteries serve the community and preserve their history. That's why we cater for all kinds and all sizes of cemeteries. We're glad you're happy with this approach.

We're sorry about the visibility on google search, I'm sure there are things we can collaborate on to improve it, and we will be in touch. Let us know when you need our assistance.

Stay healthy and safe,
- Chronicle team

The benefits are still to show, because we haven't gone live. But from an administration level...we are capturing all legislational requirement, makes it easier, fast and simpler.

Kojonup, Muradup & Boscabel Cemeteries Chronicle Digitization 2022.

Hi Lorreen,
Yes, we are proud to serve our home country with a mission to digitise cemeteries worldwide! We thank you for working with us to help the Shire engage with the community through the cemeteries.

It's been a pleasure working with you and the rest of the team.
We noted your feedback about the headstone survey, and we will ensure we communicate the benefits to our potential customers.

5 stars rating is like a pat on the back for everyone in the Chronicle team, and we do not take it for granted. We will always try to keep it up and improve.

Let us know if you ever need anything else!

Stay warm,
- Chronicle team

Overall, this has been a positive experience.

Helped us modernize our cemetery records

Hi Julie,
Thank you for your feedback. It's been a pleasure working together with you and your team. We're glad that it's been a positive experience.
We're sorry that you're not satisfied with the process of transferring information. We want to make sure that we heard you and our team is working hard to improve. If you have a specific request on how we can help you, please feel free to reach out to us.

We would love to get 5 stars, so will be in touch with you on how we can improve our product and services.

Regards,
Chronicle team

Chronicles took the nightmare out of cemetery management.

Hi Julie,
Thank you so much for your review. It's really meaningful to us to see our work reflected in the 5 stars review from our customer, and we will try our best to keep it.

Let us know if you have questions or need more assistance.

We're ready to take more nightmares out of cemetery management!

Have a good day,

They are a great partner and worth every penny.

Just what we were looking for

Hi Lisa,
Thank you very much for your review. We're happy to see all those 5 stars and will try our best to keep it. 
We always have the community as our focus and we're glad we could help preserving the history through this digitisation of your cemetery. We also try to accommodate all kinds and size of cemetery and we're happy to be able to help you solve problems and make things easier.

Easier to locate graves, ability to highlight available grave sites.

Small cemetery organization

Hi Christopher,
Thank you for your kind feedback.
It's been our pleasure working together with you and your team.
We're happy to see the 5 stars. They mean a lot to us and we're going to do our best to keep it.
What you wrote in the "Cons" is very common in cemetery management, and that's why we're here, so let us know if you need help regarding the integration with your old manual records.

Sincerely,
Chronicle team

Mainly the secure storage of documentation, and accurate mapping of the Cemetery interments.

Digitised mapping of the Broadford Cemetery

Overall, we are happy with Chronicle.  It makes searching for information much easier.  While Chronicle is not yet on our website, the link has been sent to many people contacting the cemetery who are looking for deceased relatives.

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