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FieldEdge Flat Rate Mobile Pricing, Features, Reviews and Alternatives

FieldEdge Flat Rate Mobile product overview

Price starts from

$

0.01

Usage Based

What is FieldEdge Flat Rate Mobile?

FieldEdge Flat Rate Mobile is a cloud-based field service management software used by HVAC, plumbing and electrical contractors to manage and complete work orders. The FieldEdge Flat Rate Mobile app is integrated with a database that stores predetermined, set rates for all services and product repairs. The database is regularly updated to reflect the latest prices of different product parts. Contractors can also update their service charges in the mobile app on a regular basis.

Key benefits of using FieldEdge Flat Rate Mobile

• FieldEdge Flat Rate Mobile lets technicians manage their work orders and product approvals on smartphones/ tablets and eliminates the need for paper documents.

• The software helps technicians charge customers according to rates detailed in the product database of the mobile app.

• A historical data view option enables technicians to compare the number of jobs they've completed each month against their set targets.

• FieldEdge Flat Rate Mobile provides maintenance agreement documents and invoices as soon as a technician files a job completion report on their tablet/smartphone.

• The software sends automated email and call reminders to customers informing them about regular maintenance visits by technicians, as well as confirms the time and date of the visit.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Email/Help Desk
Chat
Phone Support

Training options

Videos
Webinars
Live Online
In Person
Documentation

FieldEdge Flat Rate Mobile pricing information

Value for money

4.3

/5

457

Price starts from

$

0.01

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

FieldEdge Flat Rate Mobile features

Functionality

3.9

/5

457
Total Features32 9 categories

Most valued features by users

API
Billing & Invoicing
Invoice Management
Scheduling
Customer Database
Quotes/Estimates
Mobile Access
Inventory Control

Functionality contenders

FieldEdge Flat Rate Mobile users reviews

Overall rating

4.3

/5

457

Positive reviews

86%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.35/10
Rating distribution

5

4

3

2

1

228

163

52

10

4

Pros
They are constantly adding more and more cool stuff to the app. Their Crew has by far THE BEST Customer Service that I have ever experienced, very knowledgeable, very experienced, very helpful.

MS

Mike S.

Overall I am very satisfied with the product and it’s usefulness for routine services. I wish payment was integrated and the ability to work with wintac for database history for our company.

RS

Roger S.

Other management apps can be used alongside this program for even better results. Another great feature is the affordability to utilize this application which is important for smaller businesses.

Gaby H.

Cons
The archived invoices and the calendar are frustrating at times. You have to click back on the calendar.

SW

Sherri W.

The lack of integration with coolfront agreements.

AG

Alex G.

The difficulty of finding customer history and the limited amount of customized pricing that can be added.

AG

Alan G.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent software for invoices and scheduling

Reviewed 3 years ago
Pros

Integrated features such as scheduling onto Google calendar and ability to customize repairs, requires customer approval beforehand so that there’s no question on payment

Cons

Lags when synchronizing across multiple devices, sometimes doesn’t find previous customer service history accurately

Vendor response

Thanks, Vladimir for the review! Glad you like the Google Calendar Add-On :) Stay Cool! Kate @ Coolfront

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great program & great value

Reviewed 3 years ago

Overall it has been great, however there is a much room for improvment.

Pros

I love the ease of use. All of our technicans can easily navigate the awesome flatrate book, with its up to date pricing. THe invoices port right into our Quickbooks accounting program.

Cons

If you have a ship to address with a different billing address, only the billing address displays on the work order when linked to quickbooks. Also in the agreements section it would be helpful if when searching for an agreement to add onto a work order if that information was in alphabetical order, however its not, it is in order by when it was added. FOR us this causes much headache and wasted time searching a long list that is rather difficult to find items.

Vendor response

Great feedback, Stacy! And thanks for the 5-star review!! Stay Cool! Kate @ Coolfront

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I like a lot but a lot is to desired.

Reviewed 4 years ago
Pros

Ease of use. Can be operated quickly with little experience. Like the part finder if you know how to use it.

Cons

I hate when it wants to update while either writing notes or searching for a part. I wish there were tabs in my favorites for favorite filters, types of freon, or belts instead of looking over my favorites 3 or for times. I wish I could add a custom part or charge myself instead of having my office remake what I've already done just so they can send it back to me to add it on my favorites. All of...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Coolfront is good but striving to achieve greatness

Reviewed 3 years ago

I have been using Coolfront for 9 months now and they are truly making an effort to improve but I'm really waiting to see if this is going to be worth it as a long term solution.

Pros

Coolfront has fixed many of the bugs and random updating problems from the past. It integrates well with quickbooks and now offers payment options on the invoice with automated follow up survey options. There is a large database of repairs and equipment that makes invoicing quick and easy.

Cons

Coolfront really really needs a downloadable app. Integration to quickbooks could be more advanced by applying payments collected on the job to the proper account upon sync. There us a lack of Lennox equipment and the pricing of the existing Lennox equipment is not accurate ($200 air filter?). The "get savvy" link would be much more useful by allowing customization. The technician assigned to the job should correlate to the email address that is seen on the invoice. The amount of invoices used does match the amount of invoices I've been charged for (Overcharged).

Vendor response

Thank you for your feedback and 5-star review, Joshua!! Stay Cool! Kate @ Coolfront

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

COOLFRONT has been a very pleasurable and user friendly software system for us.

Reviewed 4 years ago
Pros

We had tried 2 other scheduling software providers prior to finding COOLFRONT. In both cases the experience was stressful and was not beneficial to our company's production and therefore our bottom line. COOLFRONT has had 2 positive effects on our business. Not only did it solve our scheduling conflict issues, but also gave us access to new, up-to-date, flat rate pricing that has increased our bottom line and helped us become a more productive service company.

Cons

If there was one thing I would change about COOLFRONT, It would be to give ADMIN the ability to make changes to the cost of a part. When management feels like a customer needs a discount for that part or service, in my opinion, It would be much easier to simply adjust the cost of the entry that a tech has already found in the COOLFRONT data base, instead of having to make up a custom repair and price for that part .

FieldEdge Flat Rate Mobile FAQs and common questions

FieldEdge Flat Rate Mobile has the following pricing plans:
Starting from: $0.01
Pricing model: Free
Free Trial: Available


FieldEdge Flat Rate Mobile has the following typical customers:
Freelancers, Mid Size Business, Small Business


FieldEdge Flat Rate Mobile supports the following languages:
English


Yes, FieldEdge Flat Rate Mobile has an API available for use.


FieldEdge Flat Rate Mobile integrates with the following applications:
Dropbox Business, QuickBooks Online Advanced, Google Calendar


FieldEdge Flat Rate Mobile offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support

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