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FieldEdge Flat Rate Mobile Logo
FieldEdge Flat Rate Mobile
4.3
(459)

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Flat rate pricing & agreement management for contractors

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(7)

FieldEdge Flat Rate Mobile Pricing, Features, Reviews and Alternatives

FieldEdge Flat Rate Mobile product overview

Price starts from

0.01

Usage Based

What is FieldEdge Flat Rate Mobile?

FieldEdge Flat Rate Mobile is a cloud-based field service management software used by HVAC, plumbing and electrical contractors to manage and complete work orders. The FieldEdge Flat Rate Mobile app is integrated with a database that stores predetermined, set rates for all services and product repairs. The database is regularly updated to reflect the latest prices of different product parts. Contractors can also update their service charges in the mobile app on a regular basis.

Key benefits of using FieldEdge Flat Rate Mobile

• FieldEdge Flat Rate Mobile lets technicians manage their work orders and product approvals on smartphones/ tablets and eliminates the need for paper documents.

• The software helps technicians charge customers according to rates detailed in the product database of the mobile app.

• A historical data view option enables technicians to compare the number of jobs they've completed each month against their set targets.

• FieldEdge Flat Rate Mobile provides maintenance agreement documents and invoices as soon as a technician files a job completion report on their tablet/smartphone.

• The software sends automated email and call reminders to customers informing them about regular maintenance visits by technicians, as well as confirms the time and date of the visit.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Email/Help Desk
Chat
Phone Support

Training options

Live Online
In Person
Documentation
Videos
Webinars

FieldEdge Flat Rate Mobile pricing information

Value for money

4.3

/5

459

Starting from

0.01

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

FieldEdge Flat Rate Mobile features

Functionality

3.9

/5

459

Total features

32

9 categories

Most valued features by users

API
Billing & Invoicing
Invoice Management
Scheduling
Quotes/Estimates
Customer Database
Mobile Access
Accounting Integration

Functionality contenders

FieldEdge Flat Rate Mobile users reviews

Overall Rating

4.3

/5

459

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.36/10
Rating distribution

5

4

3

2

1

230

163

52

10

4

Pros
Other management apps can be used alongside this program for even better results. Another great feature is the affordability to utilize this application which is important for smaller businesses.
Overall I am very satisfied with the product and it’s usefulness for routine services. I wish payment was integrated and the ability to work with wintac for database history for our company.
They are constantly adding more and more cool stuff to the app. Their Crew has by far THE BEST Customer Service that I have ever experienced, very knowledgeable, very experienced, very helpful.
Cons
The archived invoices and the calendar are frustrating at times. You have to click back on the calendar.
The lack of integration with coolfront agreements.
The difficulty of finding customer history and the limited amount of customized pricing that can be added.

Overall rating contenders

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Vladimir V.

Verified reviewer

Construction, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent software for invoices and scheduling

Reviewed 4 years ago
Pros

Integrated features such as scheduling onto Google calendar and ability to customize repairs, requires customer approval beforehand so that there’s no question on payment

Cons

Lags when synchronizing across multiple devices, sometimes doesn’t find previous customer service history accurately

Vendor response

Thanks, Vladimir for the review! Glad you like the Google Calendar Add-On :) Stay Cool! Kate @ Coolfront

SH
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Stacy H.

Verified reviewer

Mechanical or Industrial Engineering, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great program & great value

Reviewed 4 years ago

Overall it has been great, however there is a much room for improvment.

Pros

I love the ease of use. All of our technicans can easily navigate the awesome flatrate book, with its up to date pricing. THe invoices port right into our Quickbooks accounting program.

Cons

If you have a ship to address with a different billing address, only the billing address displays on the work order when linked to quickbooks. Also in the agreements section it would be helpful if when searching for an agreement to add onto a work order if that information was in alphabetical order, however its not, it is in order by when it was added. FOR us this causes much headache and wasted time searching a long list that is rather difficult to find items.

Vendor response

Great feedback, Stacy! And thanks for the 5-star review!! Stay Cool! Kate @ Coolfront

MA
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Matt A.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I like a lot but a lot is to desired.

Reviewed 5 years ago
Pros

Ease of use. Can be operated quickly with little experience. Like the part finder if you know how to use it.

Cons

I hate when it wants to update while either writing notes or searching for a part. I wish there were tabs in my favorites for favorite filters, types of freon, or belts instead of looking over my favorites 3 or for times. I wish I could add a custom part or charge myself instead of having my office remake what I've already done just so they can send it back to me to add it on my favorites. All of...

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Bryan A.

Verified reviewer

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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COOLFRONT has been a very pleasurable and user friendly software system for us.

Reviewed 5 years ago
Pros

We had tried 2 other scheduling software providers prior to finding COOLFRONT. In both cases the experience was stressful and was not beneficial to our company's production and therefore our bottom line. COOLFRONT has had 2 positive effects on our business. Not only did it solve our scheduling conflict issues, but also gave us access to new, up-to-date, flat rate pricing that has increased our bottom line and helped us become a more productive service company.

Cons

If there was one thing I would change about COOLFRONT, It would be to give ADMIN the ability to make changes to the cost of a part. When management feels like a customer needs a discount for that part or service, in my opinion, It would be much easier to simply adjust the cost of the entry that a tech has already found in the COOLFRONT data base, instead of having to make up a custom repair and price for that part .

AR
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Anonymous Reviewer

Verified reviewer

Construction, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Outstanding - flat rate software

Reviewed 4 years ago

We use the flat rate software often enough that it becomes easier and easier.

Pros

Flat rate makes the quoting easier. The labor, taxes, all included. That produces no arguments about hourly charges. As well, there are no part numbers on the invoices, just job numbers and task numbers. Makes the software less threatening to suave internet homeowners and business owners.

Cons

Sometimes the needed parts are not available. Need to cross search better, (need either part numbers or descriptive search). Some parts are not prices well, (a little over the actual - better than being to low.)

FieldEdge Flat Rate Mobile FAQs and common questions

Q. What type of pricing plans does FieldEdge Flat Rate Mobile offer?

FieldEdge Flat Rate Mobile has the following pricing plans:
Starting from: $0.01
Pricing model: Free
Free Trial: Available


Q. Who are the typical users of FieldEdge Flat Rate Mobile?

FieldEdge Flat Rate Mobile has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does FieldEdge Flat Rate Mobile support?

FieldEdge Flat Rate Mobile supports the following languages:
English


Q. Does FieldEdge Flat Rate Mobile support mobile devices?

FieldEdge Flat Rate Mobile supports the following devices:
Android, iPad, iPhone


Q. Does FieldEdge Flat Rate Mobile offer an API?

Yes, FieldEdge Flat Rate Mobile has an API available for use.


Q. What other apps does FieldEdge Flat Rate Mobile integrate with?

FieldEdge Flat Rate Mobile integrates with the following applications:
Dropbox Business, QuickBooks Online Advanced, Google Calendar


Q. What level of support does FieldEdge Flat Rate Mobile offer?

FieldEdge Flat Rate Mobile offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support

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