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DealerCenter Logo

DealerCenter

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Dealer management software for independent auto dealerships

(13)

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DealerCenter Features

Features Summary

Functionality

4.8

/5

1.4K

Total features

35

3 categories

DealerCenter features

Accounting
Accounting Integration
Appointment Management
Barcode/Ticket Scanning
Buy Here, Pay Here
CRM
Client Management
Contact Database

Common features of Accounting software

API
Access Controls/Permissions
Accounts Payable
Accounts Receivable
Activity Dashboard
Activity Tracking
Approval Process Control
Audit Management

Price starts from

79

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.8

/5

1.4K

Price starts from

79

Per month

learn more

Total Features

35

Unique features

  • Inventory Management

  • For Automotive Dealerships

  • Buy Here, Pay Here

  • Sales Reports

Functionality

4.7

/5

7.2K

Price starts from

52.99

Per month

learn more

Total Features

42

Features in Common

1

Unique features

  • Data Import/Export

  • Video Capture

  • Image Library

  • Text Overlay

Functionality

4.6

/5

3K

Price starts from

235

Per month

learn more

Total Features

51

Features in Common

5

Unique features

  • Design Management

  • Project Workflow

  • Floor Plans & Maps

  • Project Templates

Common DealerCenter comparisons

DealerCenter logo
Carsforsale.com logo
DealerCentervsCarsforsale.com
DealerCenter logo
NetSuite logo
DealerCentervsNetSuite
DealerCenter logo
Odoo  logo
DealerCentervsOdoo
DealerCenter logo
Selly Automotive logo
DealerCentervsSelly Automotive

Reviewers who mentioned features said:

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Stephen A.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best DMS for the small used car delaership

Reviewed 6 years ago

Makes my every day work so much easier!

Pros

The company is so far ahead of the curve when it comes to bringing anything a dealer could want from a DMS. From our website to inventory. I have been with Dealer Center for over 6 years and I don't keep using them because their bad!

Cons

some times, there technology gets ahead of their support. But, they are always willing to get the answer and fix it

JC
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Jamie C.

Automotive, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dealer Center is comprehensive and efficient

Reviewed 2 years ago

Our rep, [SENSITIVE CONTENT] is an incredible asset to Dealer Center. [SENSITIVE CONTENT] has been and continues to be invaluable in our experience with Dealer Center. [SENSITIVE CONTENT] is like a remote member of OUR team and is always there when needed. [SENSITIVE CONTENT] is friendly, efficient, thorough and so knowledgeable about Dealer Center. Dealer Center is such an amazingly comprehensive software solution and [SENSITIVE CONTENT] makes everything so simple. Dealer Center does everything we need and more. Reports are endless and the mobile app is perfect.

Pros

It does everything we need and more in one package. And our Dealer Rep - [SENSITIVE CONTENT] is amazing.

Cons

We haven't experienced anything that we would consider negative.

JG
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John G.

Automotive, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Bad Product!! Will Devastate your business!!

Reviewed 7 years ago

Used this for years, Was Great! They changed it at the end of 2015. Now it is down all the time! And not user friendly at all! I use the full DMS. My business is shut down for the third day this week, because their system is down!!, I have lost tens of thousands of dollars in the last year. They never apologize, and have never given a credit for all the days Deal Center has shut down my dealership. If you use Deal Center, you definitely need a backup system, like Reves, or Fraisier. Or just go with them in the first place, and save a lot of money, headaches, and lost profit. John

Pros

No pros were added to this review

Cons

System down all the time, cant print reports, without downloading to excel No customer service No one ever returns your calls, unless weeks later

ar
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adrian r.

Automotive, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DealerCenter CRM is an extremely useful tool

Reviewed 4 years ago

Overall, I've used DealerCenter for over a year & it's been a helpful tool.

Pros

I like the ability to create campaigns, the fully integrated mobile app that helps me scan customers directly into the system & the email/text templates.

Cons

Nothing really comes to mind about what I like least

LO
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LEANDRO O.

Automotive, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CRM IS A GREAT PRODUCT, [SENSITIVE CONTENT HIDDEN] IS A GREAT INSTUCTOR, VERY GOOD APPRECIATE!!

Reviewed 3 years ago

CENTROLIZE ALL THE DAYLI PROCEDURE, AND HELP A LOT TO MANAGEMENT.

Pros

LOVE EVERYTHING IS IN ONE PLACE VERY GOOD AND ORGANIZE!!

Cons

NOTHING AT THIS TIME EVERYTHING IS WORKING GREAT

KB
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Krystal B.

Automotive, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dealer Center CRM

Reviewed 5 years ago
Pros

Easy to use CRM automates everything we need. Add that to the DMS and you have a super system

Cons

I like everything about the system especially the mobile app

AR
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Alex R.

Automotive, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DealerCenter Is an All in One Software!

Reviewed a year ago

My overall experience with DealerCenter has been great with the help of my DealerCenter Rep [sensitive content hidden]. She has helped me transfer my data from Frazer, and export my inventory to Facebook and other marketing sites and is always available when I need her, I really value her knowledge in the industry and I always call on her to help me troubleshoot and get ideas on how to market my business just like a consultant would.

Pros

The features I like most about DealerCenter is that everything is located in one central location. The functions are easy to understand and the cloud based software allows me to work from home or auction!

Cons

The features I like least would be the price I pay each month, but it is compatible to other DMS softwares which don't include all in one services, or cloud based software.

DB
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David B.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great

Reviewed 7 years ago

I stated everything is working right for me at this present time I have tech-support at my fingertips help me out with every case that I bring before themI

Pros

The thing that I really like about DealerCenter software is that you can maneuver around the whole application effortlessly the reason I say that is that I have used dealer track and everything you have to upload, book the car out there's so many different screens, but Dealer center has everything is at your fingertips. It's also integrates with our website and inventory. The online technical support is so great and easy to connect with the support center. Myself I've had the opportunity to work with Monica are delicious and the rep that has been very cordial very timely on returning calls and helping set up all applications. Thank you Monica this has been a great experience working with you and I'm looking forward to working with you in the future again thank you.

Cons

No cons were added to this review

JR
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Jonathan R.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Customer Service & Customer Retention...!!!!

Reviewed 7 years ago

I have had a great customer experience working with Dealer Center. I have been provided with the tools to overcome day to day tasks. We have actually have moved all our business now to Dealer Center and aspire to keep on growing. Customer support representative is what you want to speak to whenever you have any questions or clarification on how the software works. I can say Customer support representative has the skills and knowledge to help you get on board. Not only that he will follow up with you and make sure that you are aware on how to use the system. Thank you very much for helping my business. Lets keep on moving forward.

Pros

You can track your business on the day to day progress. Give access to my sales, finance, and General Manger so everyone can be on the same page.

Cons

Haven't found a flaw that makes me dislike the software.

TH
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Teriellen H.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DealerCenter is the best!

Reviewed 6 years ago

My overall experience has been wonderful!

Pros

What I like the most about DealerCenter is the help I received from team. We've had DC for many years & was not using all the features, but now I learned all that DealeCenter can do for me! I can print window stickers, I set up a fully integrated website & also will be getting a logo made through DealerCenter as well. DealerCenter makes running my business easy & streamlined. I will also will start using DealerCenter to help track my BHPH payments. I'm very excited to start using DealerCenter to run my entire business!

Cons

What I like least about DealerCenter is nothing.

WL
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WELMA L.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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REVIEW

Reviewed 5 years ago
Pros

EASY TO NAVIGATE, EASY TO ACESS INVENTORY, DEALS AND CUSTOMERS

Cons

THERE IS NOTHING THAT I DO NOT LIKE ABOUT THIS SOFTWARE

GW
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Gavin W.

Automotive, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Inventory Management Program Ever!

Reviewed 10 months ago

Very pleased with Dealer Center. They truly care about giving you the best experience in all categories

Pros

The customer service of Dealer Center is something to be proud of. They go the extra mile to make sure your problems get solved if you have one.

Cons

The only down side is not having the ability to limit notifications for myself on where specific leads go. Despite being the sales manager and having nothing to do with service, I still see all of the service leads that come through the website.

MS
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Misty S.

Automotive, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Friendly, experienced and very knowledgeable product specialist!!!

Reviewed 7 years ago
Pros

Ease of adding inventory - this area of the software is very appealing my product rep is amazing!

Cons

The accounting system - debits credits - needs to be more in depth I do like the bhph feature however I would definitely prefer to have a lot more features added to the accounting program the this feature. Ex: Should I want to add diff late fees, I want it to be classified as late fees, not other etc. -

JA
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Jo Ann C.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Makes Running our Dealership Possible!

Reviewed 5 years ago

We were so disorganized before Dealer Center.We weren’t taking full advantage of all the services that it came with (especially with inventory management).Now that we are,and that we’ve got the website up and going,we’re really looking for our business to grow.

Pros

It’s user friendly.Sales are done now with a few clicks.We love our reports and being able to manage our inventory.We also manage all of our buy here pay here accounts with dealer center and just started back up with website integration.We’re excited to have a great website that gets updated instantly!This was a huge problem before.Dealer Center is a one stop shop for our dealership needs.You get much more than you pay for!

Cons

Any issue we’ve had is quickly addressed by great customer service.We just worked with the customer service rep on getting our website up and going.I’m not tech savvy, but he was able to take care of everything for us.We really appreciate the customer service rep and everyone on the Dealer Center Team!

DL
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David L.

Automotive, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A must for every dealership.

Reviewed a year ago

My overall experience been outstanding! [sensitive content hidden] did an amazing job and this level of excellence is being continued by [sensitive content hidden] has done an outstanding job on our website.

Pros

The reports are easy to navigate and friendly on the eyes. The system overall is very intuitive and easy to teach new hires. We have almost every single (most important) items activated. DMS; CRM; Credit Pulls; Website; Inventory Export to 3rd party website. We are very please with the system overall.

Cons

Still too much geared towards WFS; WFI and 'preferred' lenders. Customer 'support' in the Philippines from time to time.

DB
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Donnie B.

Automotive, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The rep Rocks!

Reviewed 5 years ago

My overall experience has been good. I am always met with a polite knowledgeable rep that is willing to help. Issues that have not been resolved recently are Multiple Website issues, ValueAds, and Mobile App

Pros

The convenience of everything being in one place

Cons

Limitations on Police Book, Mobile App Auction issues, Some issues with fees. email and text with customers the inability to jump,p between mobile and desktop in real-time is problem

EN
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Eric N.

Automotive, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best software around for car independent dealerships

Reviewed a year ago
Pros

I love that you can manage your entire business from one platform. They're CRM is the best I've ever used, especially for the price point, the inventory management is so user friendly, their websites are great and can be fully customized, and we are able to submit to all our lenders in the system, EVEN OUR ROUTEONE LENDERS! No need for multiple software services when you use DealerCenter, they do everything!We used to use Frazer and made the switch over to DealerCenter and couldn't be happier with our decision. They were even able to migrate all our data over from Frazer for no additional cost which was such a huge relief and saved so much time. If you are a independent dealer and haven't switched to DealerCenter yet, what are you waiting for?!

Cons

I have nothing bad to say about DealerCenter

HD
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Harvey D.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dealercenter Changed my business

Reviewed a year ago

My overall experience has been awesome! [sensitive content hidden] is my sales rep and I love her to pieces! She has been essential to my growth and knowledge with the software. She's really the reason I've expanded the tools that I use including Routeone and out of state titling practices.

Pros

I Love my website and how easy it is to manager inventory on the dealercenter homepage and app. I also love the fact that customers can submit applications via my website for an easier sales process.

Cons

Prices is my least favorite factor but I love the software.

DE
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Dan E.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Dealer Suite of options to run every type of dealership

Reviewed 4 years ago

Overall a great product that has more positives than negatives. Local account representatives are US based in Los Angeles and they are spectacular to deal with. When you need tech support, you'll have some headaches as they are based in India. Indian support crew are very professional, but often times I find it that they do not understand the issues.

Pros

Endless features. Dealercenter is a la carte so you can sign up for whatever you want. We are currently signed up with their booking feature, history reports, CRM, DMS etc. All of their software has become much easier to use and they are slowly making it more graphics oriented. The CRM and DMS are priceless features that allow you to run your every day dealer operations.

Cons

The CRM has issues when responding to leads. A lot of times we receive leads coming from 3rd parties and replying to those leads through the CRM can be a headache as it isn't as simple as hitting reply. A lot of times you need to copy the email address of the client and start a new email chain as the received email will only respond to the 3rd party generic lead.

AR
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Verified reviewer

Accounting, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Seller Center

Reviewed a year ago

What is DealerCenter?Serving in excess of 22,000 vendors, DealerCenter is the first in class merchant the bosses plan in the business. DealerCenter coordinates what is happening, improving on it to deal with your showcase region. Whether money bargains, Purchase Here Pay Here or outside finance, DealerCenter has the plans in general and administrative work you want to finish bargains rapidly and absolutely. DealerCenter besides offers worked with objections, complete CRM, credit reports, sell off run, significant solid areas for records plan and essentially more!Best ForThe free trade vehicle vendor who is searching for first rate merchant the board framework functionalities at the most brutal cost keeping an eye out.

Pros

ExpertsThe design is a striking extra ,remarkably immediate and right I would suggest this with any PC clueless individual. Work area an arrangement highlights for assessing a strategy and it are exceptionally straight forward to coordinate prospects

Cons

ConsThe Cons is that states rules compromises the full impact of the doorway sellers focus offers that may be valuable with express circumstances, for example, structure completing work area work for new comers that may not recollect where the clients ought to sign documentation.

MT
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Mike T.

Automotive, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DealerCenter is the best software for car dealerships! All in one solution!

Reviewed a year ago
Pros

What would I do without DealerCenter? I use DealerCenter for every aspect of my business. It is the best software out there for car dealerships because it is truly the only All In One Solution for car dealerships I have come across. From inventory acquisition, to marketing my inventory, managing my customers, and getting my deals done, there is nothing they don't do. I also was able to save a lot of money by switching from 700credit to DealerCenter to run my customer credit. I don't know how I managed my business before DealerCenter. Not to mention how helpful my rep is. There is nothing she can't figure out! [sensitive content hidden] is a huge asset to my business and I am so thankful for her!

Cons

No free DealerCenter swag, and no dealer meetings or workshops in Arkansas

AW
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Anthony W.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Buy Here Pay Here

Reviewed 3 months ago

Customer service is promptly and to the point easy to understand.

Pros

very easy to take payments and easy to fiend it all

Cons

understanding balance forward is not that easy yet.

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Vladyslav D.

Retail, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great CRM to work in!

Reviewed 6 months ago

Overall the experience is great so far! Hopefully it will develop with the time and will show a good level of development in the future, especially from the User Interface Perspective.

Pros

The Interface, UI and UX looks smooth and all on point. The possibility of doing and seeing pretty much everything regarding the lead history and the details of communication with him as well. I pretty like fonts and the main page where you can pin your dealers dashboard!

Cons

Sometimes the load speeds with the VPN set up for USA server is dropping pretty significantly and you have to wait around 4 to 5 secs to see the actual window you are pressing at the moment and which you are actually trying to access. I feel like the customer information sometimes is not located in the places I want it to see. For example, the ZIP code and the customers location is located in the "Credit App" section for some reason, which I couldn't find when I first launched this CRM.

JH
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Jason H.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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DealerCenter Review

Reviewed 4 years ago
Pros

Lots of feature as a CRM provider for all of my inventory and customers. Provides almost all of the necessary paperwork that I need for most sales and can always update more.

Cons

Costs can add up when adding more and more services.

RC
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Richard C.

Automotive, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Above and Beyond

Reviewed 7 years ago

My experience started several months ago when I personally took over the Financing for Leto Auto, LLC. I was very fortunate to have as my helper and still do, The support staff who has guided me through everything concerning Dealer Center. I have my inventory, my financing, contacts and webpage all through DC. She guided me through each step and informed me of programs available that I didn't even...

Pros

That I can handle all my dealership business at one location.

Cons

Having to sign back in so many times a day just because I leave it idle a little too long.