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Digitail Logo

The best cloud-based veterinary practice management software

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Table of Contents

Digitail - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: February 2026

Digitail overview

What is Digitail?

Digitail is the leading AI-native, all-in-one platform built to power every part of your veterinary clinic, from scheduling and exams to billing, inventory, and client communication.

Trusted by over 10,000 veterinary professionals worldwide, Digitail helps teams work smarter, see up to 2× more patients per day, and finally get home on time.

With 15+ built-in AI workflows, 30+ integrations, and a connected Pet Parent App, Digitail unifies your medical records, payments, and communications in one seamless cloud platform.

Features like AI SOAP dictation, smart charge capture, automated follow-ups, and real-time inventory tracking eliminate manual work and missed revenue, so your team can focus on care, not clicks.

Enjoy migration, white-glove onboarding, and dedicated support from real vet professionals who understand your day-to-day.

See Digitail in action by booking a free, personalized demo today!

Key benefits of using Digitail

- Complete clinical records faster and with greater accuracy using Digitail's Tails AI, which generates SOAP notes, handles voice dictation, and automates patient intake so veterinarians can stay focused on the patient in front of them.

- Fill more appointment slots and reduce no-shows with Digitail's online booking and smart reminder tools, which keep your schedule visible, manageable, and accessible to clients around the clock.

- Keep clients engaged between visits with Digitail's native pet parent app, which gives owners instant access to their pet's records, upcoming appointments, treatment plans, and direct two-way messaging with your clinic.

- Stay on top of stock levels, avoid expired products, and streamline ordering with Digitail's inventory management tools, including expiry-date alerts, and advanced stock reporting.

- Get a clear picture of your clinic's financial and operational performance with Digitail's real-time reporting and analytics, giving practice owners the visibility they need to make confident business decisions.

- Manage wellness plans, treatment approvals, and billing all in one place with Digitail's unified platform, reducing missed charges and keeping the checkout process quick for both staff and clients.

Starting price

Free
view pricing plans
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Pros & Cons

Consultation Management

Medical Records

Customer Support

Inventory Management

Online Billing

Digitail’s user interface

Ease of use rating:

Digitail pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(10)
5(65)

What do users say about Digitail?

Our no show rate skyrocketed after we went live with them. If you have multiple locations, you can't set up your own employees.

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Who uses Digitail?

Based on 78 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Veterinary
Medical Practice
Automotive
Design
Others

Use cases

Veterinary

Digitail's key features

Most critical features, based on insights from Digitail users:

Appointment scheduling
Billing & invoicing
Patient records management
Payment processing
Prescription processing
Confirmations/Reminders

All Digitail features

Features rating:

Treatment planning
Third-Party integrations
Template management
Charting
Client management
Communication management
Invoice management
Customer database
Inventory management
SMS messaging
Self service portal
Document management
Historical reporting
Telemedicine
Patient portal
Patient intake
Medical billing
Reminders
Reporting & statistics
SOAP notes
Status tracking
Task scheduling
Workflow management
Live chat
Generative ai
EMR/EHR
Email reminders
Electronic signature
Electronic payments
E-Prescribing
Document storage
Data import/export
CRM
Calendar management
API
Alerts/Notifications
AI copilot
Activity dashboard

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Digitail pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Mobile

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Cloud-based
  • SOAP Medical Records
  • Scheduling & Online Booking
  • Inventory Management
  • Billing & Payments
  • Wellness Plans
  • Email Campaigns
  • Pet Parent App
  • Reporting & Analytics
  • Flowboard
  • 40+ integrations
  • See all features and details on our website

Growth

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Everything in Mobile
  • Tails AI Scribe
  • Smart Dental Charts
  • Whiteboard
  • Boarding Calendar
  • Room Management
  • Anesthesia & Vitals Monitoring
  • Advanced Marketing Suite
  • Dosage Fuidelines Setup
  • Clinic Health Dashboard
  • + Much More

Growth AI

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Everything in Growth
  • Tails AI Assistant
  • Tails AI Intake
  • Tails AI Scribe
  • Tails AI Medical Record Summaries
  • Tails AI Voice to Invoice
  • Tails AI Practice Manager
  • Tails AI Commission Calculator
  • Tails AI Concierge
  • Tails AI Discharge Notes
  • + Much More

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Clinic Network Directory
  • Network Performance Dashboard
  • Bulk Products & Services Configuration Across Clinics
  • Clinic Group Rules
  • Change Management & Auditing
  • + More

User opinions about Digitail price and value

Value for money rating:

To see what individual users think of Digitail's price and value, check out the review snippets below.

“The price point is better than what we've had previously. The service has been reliable and our records look very nice.”
LB

Laura B.

Veterinarian

“The experience with Digitail and the team behind it was excellent, being extremely receptive to all our needs and ensuring a very good communication with us.”
TP

Toader P.

Medic Veterinar

Digitail integrations (12)

Integrations rated by users

We looked at 78 user reviews to identify which products are mentioned as Digitail integrations and how users feel about them.

Stripe logo
Stripe

Integration rating: 5.0 (1)

We do not currently use the Stripe payment application. We want to use it in the future for online consultations We intend and want to integrate other services in the future

TP

Toader P.

Medic Veterinar

Digitail customer support

What do users say about Digitail customer support?

Customer support rating:

We analyzed 23 verified user reviews to identify positive and negative aspects of Digitail customer support.

Widely noted by reviewers, Digitail's support team is friendly, responsive, and consistently helpful when issues arise.

A small group of reviewers report slow or nonexistent customer support, with concerns about timely assistance.

Support options

Email/help desk
Faqs/forum
Knowledge base
Chat

Training options

Webinars
Documentation
Live online
Videos

To see what individual users say about Digitail's customer support, check out the review snippets below.

“My truly favourite thing about Digitail is their vibrant, engaging team who provides excellent, courteous and prompt support and customer service.”

SM

Stacey M.

Practice Manager

“Our overall experience with Digitail has been very positive and we would recommend Digitail to other potential users because of the ease of implementation and use, the very engaging and helpful support team, and the helpful resources.”

SW

Sheila W.

Executive Director

“Non existent customer service, troubleshooting or business management features.”

LE

Lindsey E.

Vet

Digitail FAQs

Q. Who are the typical users of Digitail?

Digitail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Digitail support?

Digitail supports the following languages:
English, French, Greek, Hungarian, Italian, Portuguese, Romanian, Spanish


Q. Does Digitail support mobile devices?

Digitail supports the following devices:
Android, iPad, iPhone


Q. Does Digitail offer an API?

Yes, Digitail has an API available for use.


Q. What level of support does Digitail offer?

Digitail offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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