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Digitail
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The best cloud-based veterinary practice management software
Table of Contents
Digitail - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Digitail overview
What is Digitail?
Digitail is the leading AI-native, all-in-one platform built to power every part of your veterinary clinic, from scheduling and exams to billing, inventory, and client communication.
Trusted by over 10,000 veterinary professionals worldwide, Digitail helps teams work smarter, see up to 2× more patients per day, and finally get home on time.
With 15+ built-in AI workflows, 30+ integrations, and a connected Pet Parent App, Digitail unifies your medical records, payments, and communications in one seamless cloud platform.
Features like AI SOAP dictation, smart charge capture, automated follow-ups, and real-time inventory tracking eliminate manual work and missed revenue, so your team can focus on care, not clicks.
Enjoy migration, white-glove onboarding, and dedicated support from real vet professionals who understand your day-to-day.
See Digitail in action by booking a free, personalized demo today!
Key benefits of using Digitail
- Fill more appointment slots and reduce no-shows with Digitail's online booking and smart reminder tools, which keep your schedule visible, manageable, and accessible to clients around the clock.
- Keep clients engaged between visits with Digitail's native pet parent app, which gives owners instant access to their pet's records, upcoming appointments, treatment plans, and direct two-way messaging with your clinic.
- Stay on top of stock levels, avoid expired products, and streamline ordering with Digitail's inventory management tools, including expiry-date alerts, and advanced stock reporting.
- Get a clear picture of your clinic's financial and operational performance with Digitail's real-time reporting and analytics, giving practice owners the visibility they need to make confident business decisions.
- Manage wellness plans, treatment approvals, and billing all in one place with Digitail's unified platform, reducing missed charges and keeping the checkout process quick for both staff and clients.
Starting price
Pros & Cons
Consultation Management
Medical Records
Customer Support
Inventory Management
Online Billing
Digitail’s user interface
Digitail pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.3
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about Digitail?
Our no show rate skyrocketed after we went live with them. If you have multiple locations, you can't set up your own employees.
Select to learn more
Who uses Digitail?
Based on 78 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Digitail's key features
Most critical features, based on insights from Digitail users:
All Digitail features
Features rating:
Digitail alternatives
Digitail pricing
Pricing plans
Pricing details:
User opinions about Digitail price and value
Value for money rating:
To see what individual users think of Digitail's price and value, check out the review snippets below.
Laura B.
Veterinarian
Toader P.
Medic Veterinar
Digitail integrations (12)
Integrations rated by users
We looked at 78 user reviews to identify which products are mentioned as Digitail integrations and how users feel about them.
Integration rating: 5.0 (1)
“We do not currently use the Stripe payment application. We want to use it in the future for online consultations We intend and want to integrate other services in the future”
Toader P.
Medic Veterinar
Other top integrations
Digitail customer support
What do users say about Digitail customer support?
Customer support rating:
We analyzed 23 verified user reviews to identify positive and negative aspects of Digitail customer support.
Widely noted by reviewers, Digitail's support team is friendly, responsive, and consistently helpful when issues arise.
A small group of reviewers report slow or nonexistent customer support, with concerns about timely assistance.
Support options
Training options
To see what individual users say about Digitail's customer support, check out the review snippets below.
“My truly favourite thing about Digitail is their vibrant, engaging team who provides excellent, courteous and prompt support and customer service.”
Stacey M.
Practice Manager
“Our overall experience with Digitail has been very positive and we would recommend Digitail to other potential users because of the ease of implementation and use, the very engaging and helpful support team, and the helpful resources.”
Sheila W.
Executive Director
“Non existent customer service, troubleshooting or business management features.”
Lindsey E.
Vet
Digitail FAQs
Digitail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Digitail support?
Digitail supports the following languages:
English, French, Greek, Hungarian, Italian, Portuguese, Romanian, Spanish
Q. Does Digitail support mobile devices?
Digitail supports the following devices:
Android, iPad, iPhone
Q. Does Digitail offer an API?
Yes, Digitail has an API available for use.
Q. What level of support does Digitail offer?
Digitail offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

















