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eSchedule
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful Workforce Management for EMS, Fire and Police
Table of Contents
eSchedule - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2025
eSchedule overview
What is eSchedule?
eSchedule is an online crew scheduling solution for fire departments, EMS/ambulance, air medical, dispatch/911 centers, hospitals, and training centers. The platform provides agencies with timecard management features and a customizable time clock that can handle any type of rotation. Additional features include online forms, certification & CME tracking, fleet maintenance, equipment tracking, group messaging, and more.
The platform’s scheduling module includes customizable schedule templates that allow users to schedule multiple units, stations or departments, as well as set custom shift rotation/recurrence patterns. Users can fill open shifts by availability, shift bids, or by individuals with the least number of hours. Managers can view qualifications on the schedule, as well as manage shift trade/swaps, and sick calls. Email and text message alerts are sent to users (employees, managers, or schedulers) of any scheduling actions.
eSchedule’s time clock module helps eliminate human error and automates the entire timekeeping process. Employees are able to punch in/out online, as well as view their timecard in real time. Managers can keep track of exceptions, PTO/vacation requests, comp time, and hours worked or volunteered based on a schedule. Users can get a variety of reports including attendance and overtime, labor distribution, and more. Organizations can also setup optional biometric (finger scan) hardware to help eliminate “buddy punches”.
Agency and personnel management features include a member database, group messaging, an events calendar, and a document library for uploading and viewing files. eSchedule’s optional add-on modules include an online forms manager, vehicle maintenance, equipment tracking and rewards module.
Key benefits of using eSchedule
The scheduling system comes with a complete suite of modules that allow organizations to streamline a variety of daily operations.
eSchedule's time clock can handle custom time calculations and the scheduling of any type of rotations or recurring shifts.
Improve shift coverage rates and reduce gaps or holes by allowing individuals to pick-up open shifts, as well as swap/trade shifts online, anytime they wish.
With eSchedule, organizations have the ability to customize the solution to meet their exact needs, especially with the time clock and time calculation features.
Starting price
per year
Alternatives
eSchedule’s user interface
eSchedule pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.6
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about eSchedule?
Users report eSchedule streamlines scheduling and payroll, making shift management, time tracking, and payroll processing much more efficient. They find it easy to customize schedules for different departments and appreciate the integrated time clock and simplified employee management, though some wish for more end-user customization options. They say the platform is user-friendly and helps reduce administrative stress.
Reviewers appreciate the outstanding customer support, noting the team’s responsiveness, helpfulness, and willingness to address unique needs quickly. They indicate that implementation is smooth and support staff are knowledgeable, making the transition and ongoing use easy for both staff and management.
Select to learn more
Who uses eSchedule?
Based on 77 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
eSchedule's key features
Most critical features, based on insights from eSchedule users:
All eSchedule features
Features rating:
eSchedule alternatives
eSchedule pricing
Value for money rating:
Starting from
1200
Per year
User opinions about eSchedule price and value
Value for money rating:
To see what individual users think of eSchedule's price and value, check out the review snippets below.
Todd F.
Paramedic Supervisor

Joseph V.
Assistant Chief
eSchedule integrations (4)
Integrations rated by users
We looked at 77 user reviews to identify which products are mentioned as eSchedule integrations and how users feel about them.
Integration rating: 5.0 (2)
“After running the payroll report, I have to transfer those hours to an excel sheet which has even more formulas to convert hours to our overtime pay hours.”
Lana F.
Administrative Assistant
Other top integrations
eSchedule customer support
What do users say about eSchedule customer support?
Customer support rating:
We analyzed 26 verified user reviews to identify positive and negative aspects of eSchedule customer support.
Widespread user sentiment highlights eSchedule's customer support as fast, responsive, and highly knowledgeable.
Multiple users praise the support team's willingness to address unique needs and provide thorough, friendly assistance.
Support options
Training options
To see what individual users say about eSchedule's customer support, check out the review snippets below.
“eSchedule provides lightening fast, and accurate customer service. When I run into an issue or have a question, I know I am the priority from the eSchedule team.”

Joseph V.
Assistant Chief
“The support staff have been extremely helpful, often times responding and fulfilling requests the same day, even a few times, the same hour that I've emailed them. ”
Roman A.
Treasurer/Supervisor
“Hands-down the best part of eSchedule has been the outstanding customer support. When we need help they are fast, friendly, and knowledgeable. ”
Robert B.
Director
eSchedule FAQs
eSchedule has the following pricing plans:
Starting from: $1200.00/year
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of eSchedule?
eSchedule has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does eSchedule support?
eSchedule supports the following languages:
English
Q. Does eSchedule offer an API?
Yes, eSchedule has an API available for use.
Q. What other apps does eSchedule integrate with?
eSchedule integrates with the following applications:
Microsoft Outlook, Emergency Reporting, Google Calendar, Microsoft Excel
Q. What level of support does eSchedule offer?
eSchedule offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum








