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eSchedule Logo

Powerful Workforce Management for EMS, Fire and Police

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Table of Contents

eSchedule - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2025

eSchedule overview

What is eSchedule?

eSchedule is an online crew scheduling solution for fire departments, EMS/ambulance, air medical, dispatch/911 centers, hospitals, and training centers. The platform provides agencies with timecard management features and a customizable time clock that can handle any type of rotation. Additional features include online forms, certification & CME tracking, fleet maintenance, equipment tracking, group messaging, and more.

The platform’s scheduling module includes customizable schedule templates that allow users to schedule multiple units, stations or departments, as well as set custom shift rotation/recurrence patterns. Users can fill open shifts by availability, shift bids, or by individuals with the least number of hours. Managers can view qualifications on the schedule, as well as manage shift trade/swaps, and sick calls. Email and text message alerts are sent to users (employees, managers, or schedulers) of any scheduling actions.

eSchedule’s time clock module helps eliminate human error and automates the entire timekeeping process. Employees are able to punch in/out online, as well as view their timecard in real time. Managers can keep track of exceptions, PTO/vacation requests, comp time, and hours worked or volunteered based on a schedule. Users can get a variety of reports including attendance and overtime, labor distribution, and more. Organizations can also setup optional biometric (finger scan) hardware to help eliminate “buddy punches”.

Agency and personnel management features include a member database, group messaging, an events calendar, and a document library for uploading and viewing files. eSchedule’s optional add-on modules include an online forms manager, vehicle maintenance, equipment tracking and rewards module.

Key benefits of using eSchedule

eSchedule helps agencies be more efficient in scheduling, time and labor management, training and personnel inventory with features that help organize the whole department.

The scheduling system comes with a complete suite of modules that allow organizations to streamline a variety of daily operations.

eSchedule's time clock can handle custom time calculations and the scheduling of any type of rotations or recurring shifts.

Improve shift coverage rates and reduce gaps or holes by allowing individuals to pick-up open shifts, as well as swap/trade shifts online, anytime they wish.

With eSchedule, organizations have the ability to customize the solution to meet their exact needs, especially with the time clock and time calculation features.

Starting price

1200 /
per year
view pricing plans

Alternatives

eSchedule’s user interface

Ease of use rating:

eSchedule pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(16)
5(61)

What do users say about eSchedule?

Users report eSchedule streamlines scheduling and payroll, making shift management, time tracking, and payroll processing much more efficient. They find it easy to customize schedules for different departments and appreciate the integrated time clock and simplified employee management, though some wish for more end-user customization options. They say the platform is user-friendly and helps reduce administrative stress.

Reviewers appreciate the outstanding customer support, noting the team’s responsiveness, helpfulness, and willingness to address unique needs quickly. They indicate that implementation is smooth and support staff are knowledgeable, making the transition and ongoing use easy for both staff and management.

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Who uses eSchedule?

Based on 77 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Public Safety
Medical Practice
Government Administration
Others

Use cases

Time Clock
Employee Scheduling
Scheduling
EMS
Training

eSchedule's key features

Most critical features, based on insights from eSchedule users:

Payroll management
Clock in/out
Electronic signature
Employee time tracking
Employee management
Mobile alerts

All eSchedule features

Features rating:

Employee database
Employee scheduling
Shift scheduling
Time off requests
Search/Filter
Customizable fields
Timesheet management
Scheduling
Vacation/Leave tracking
Schedule distribution
Calendar sync
Calendar management
Reporting & statistics
Attendance tracking
Availability management
Mobile access
Overtime calculation
Online time clock
Alerts/Notifications
Reminders
Shift swapping
Document management
Customizable reports
Certification & licensing
Automated scheduling
API
Skills tracking
SOG/Protocol control
Shift management
Self Serve Sign-up
Training management
Reporting/Analytics
Vehicle maintenance
Online scheduling
Attendance management
Class scheduling
Communication management
Controlled Substance Tracking
Customizable templates
Emergency dispatch
Employee Certification
EMS Service Roles Time Clock
Equipment tracking
Event calendar
Fleet management
Float pool management
For first responders
For medical purposes
Incident response checklists
Instructor management
Labor management
Maintenance scheduling
Messaging
Messaging/Shift dispatching

eSchedule alternatives

eSchedule logo
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Starting from

1200

Per year

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Ease of Use
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Value for Money
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Starting from

500

Per month

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Free version
Ease of Use
Features
Value for Money
Customer Support

eSchedule pricing

Value for money rating:

Starting from

1200

Per year

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans

User opinions about eSchedule price and value

Value for money rating:

To see what individual users think of eSchedule's price and value, check out the review snippets below.

“A BIG THANK YOU to the customer representative as she has been the best asset we have in this venture and she makes it very easy to work with. The product is great and easy to use.”
TF

Todd F.

Paramedic Supervisor

“My favorite aspect of the software is the ability to validate my crews wherever I am.”
Verified reviewer profile picture

Joseph V.

Assistant Chief

eSchedule integrations (4)

Integrations rated by users

We looked at 77 user reviews to identify which products are mentioned as eSchedule integrations and how users feel about them.

Integration rating: 5.0 (2)

After running the payroll report, I have to transfer those hours to an excel sheet which has even more formulas to convert hours to our overtime pay hours.

LF

Lana F.

Administrative Assistant

eSchedule customer support

What do users say about eSchedule customer support?

Customer support rating:

We analyzed 26 verified user reviews to identify positive and negative aspects of eSchedule customer support.

Widespread user sentiment highlights eSchedule's customer support as fast, responsive, and highly knowledgeable.

Multiple users praise the support team's willingness to address unique needs and provide thorough, friendly assistance.

Support options

Knowledge base
Chat
Email/help desk
Phone support
Faqs/forum

Training options

Live online
Videos
Webinars
Documentation

To see what individual users say about eSchedule's customer support, check out the review snippets below.

“eSchedule provides lightening fast, and accurate customer service. When I run into an issue or have a question, I know I am the priority from the eSchedule team.”

Verified reviewer profile picture

Joseph V.

Assistant Chief

“The support staff have been extremely helpful, often times responding and fulfilling requests the same day, even a few times, the same hour that I've emailed them. ”

RA

Roman A.

Treasurer/Supervisor

“Hands-down the best part of eSchedule has been the outstanding customer support. When we need help they are fast, friendly, and knowledgeable. ”

RB

Robert B.

Director

eSchedule FAQs

Q. What type of pricing plans does eSchedule offer?

eSchedule has the following pricing plans:
Starting from: $1200.00/year
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of eSchedule?

eSchedule has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does eSchedule support?

eSchedule supports the following languages:
English


Q. Does eSchedule offer an API?

Yes, eSchedule has an API available for use.


Q. What other apps does eSchedule integrate with?

eSchedule integrates with the following applications:
Microsoft Outlook, Emergency Reporting, Google Calendar, Microsoft Excel


Q. What level of support does eSchedule offer?

eSchedule offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

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