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GorillaDesk Logo

A simple yet powerful solution for field-service companies.

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GorillaDesk - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

GorillaDesk overview

What is GorillaDesk?

Introducing GorillaDesk—a simple yet powerful software solution for field-service companies. Here’s why over 3,100 companies love GorillaDesk: • Ease of Use: Software is supposed to make your life easier, not harder. GorillaDesk is designed to be simple to use so you can get up and running quickly, and get on with your life. • Quality of Support: Behind every successful business owner is a strong support network. Our Customer Support team is 100% dedicated to your success with GorillaDesk (and beyond). • Features and Functionality: Whether your biggest challenge is scheduling jobs, invoicing customers, collecting payments, or something totally different, we’ve got you covered. Ready to get started? Sign up for a FREE trial of GorillaDesk. You’ll get access to all our amazing features and world-class customer support team for 14 days. No strings attached.

Who uses GorillaDesk?

By industry, GorillaDesk reviewers are most commonly professionals in consumer services (41%). The most frequent use case for GorillaDesk cited by reviewers is pest control (89% of reviewers).

What do users say about GorillaDesk pricing?

Some users say GorillaDesk is cost-effective for smaller operations, and reviewers appreciate automatic upgrades at no extra cost. However, some users report the software can get expensive quickly, and some reviewers feel USD pricing challenges non-US companies.

Starting price

49 /
per month
view pricing plans
try for free

Pros & Cons

Responsiveness

Simplicity

Onboarding

Expansion

Transactions

GorillaDesk’s user interface

Ease of use rating:

GorillaDesk pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(4)
3-4(32)
5(235)

What do users say about GorillaDesk?

Reviewers appreciate GorillaDesk for its intuitive interface, efficient scheduling, and streamlined invoice management, which help them save time and organize daily tasks. They find customer support responsive and helpful during business hours, and say payment processing and email notifications make client interactions smoother. Most feel the software is easy to learn and train others on, with useful features available across devices. Pricing is generally seen as reasonable, though some mention costs can add up for additional users or advanced features.

Users report that some features require improvement, such as customization options for invoices, integration with other payment processors, and more robust training resources. They note occasional frustrations with limited support hours, mobile app functionality, and extra charges for certain notifications. Some wish for better offline capabilities and more flexibility in scheduling and reporting tools.

Select to learn more


Who uses GorillaDesk?

Based on 271 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Consumer Services
Environmental Services
Chemicals
Facilities Services
Others

Use cases

Pest Control
Field Service Management
Service Work Order
Field Service Mobile Apps
Maid Service

GorillaDesk's key features

Most critical features, based on insights from GorillaDesk users:

Scheduling
Mobile access
For pest control companies
Billing & invoicing
Work order management
Routing

All GorillaDesk features

Features rating:

Customizable forms
Contract/License management
Dispatch management
Electronic signature
Calendar management
GPS
Service history
SMS messaging
Job management
Electronic payments
Customer history
Pest activity tracking
Job scheduling
Customer database
Quotes/Estimates
Technician management
Property layouts
Fleet management
Real-Time data
Payment processing
Payment collection in the field
Online payments
Mobile signature capture
Mobile app
Maintenance scheduling
Location tracking
Job tracking
Accounting integration
Pesticide usage tracking
QuickBooks integration
Real-Time notifications
Real-Time reporting
Real-Time updates
Recurring invoicing
Recurring orders
Reminders
Reporting & statistics
Reporting/Analytics
Route optimization
Task scheduling
Third-Party integrations
Workflow management
Activity tracking
Alerts/Notifications
API
Appointment scheduling
Automated scheduling
Barcode/Ticket scanning
Booking management
Chemical usage tracking
Client portal
Communications management
Contact database
Credit card processing
CRM
Customer management
Customer portal
Customizable templates
Data import/export
Debit/Credit card processing
Drag & drop
Electronic forms
Email management
Employee management
Estimating
File storage
For lawn care
For plumbing industry
Geographic maps
Image capture
Inspection checklists
Inventory tracking
Invoice management

GorillaDesk awards

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GorillaDesk pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

49

Per month

Features included:

  • Client Manager (CRM)
  • Credit Card Processing
  • Invoicing & Payments
  • Mobile App
  • Quotes & Estimates
  • Route Planning
  • Scheduling & Dispatching

Pro

99

Per month

Features included:

  • Custom Documents
  • Customer Portal
  • Device Tracking
  • Document Library
  • Esignatures
  • Quickbooks Sync
  • Review Generation
  • Route Optimization
  • Subscription Billing

Growth

299

Per month

Features included:

  • Smart Inbox Views
  • Sales Opportunities
  • Custom Sales Pipelines
  • Sales Pipeline Reporting
  • Multi-branch Management
  • Custom Fields

User opinions about GorillaDesk price and value

Value for money rating:

Of 34 reviews that provide robust commentary on GorillaDesk's price and value, 68% mention it in a positive light.

Some users say GorillaDesk is cost-effective for smaller operations and offers intuitive design for company growth. Reviewers appreciate the automatic upgrades at no additional cost and the proactive customer support. Some users report that the pricing is accessible for startups and larger businesses, and they find the software easy to use with no extra fees for multiple users. Some reviewers feel the Pro plan's benefits justify the cost increase. However, some users think the software can get expensive quickly, especially for small businesses, and they mention additional costs for upgrades and extra features. Some reviewers feel the pricing in USD is challenging for non-US companies.

, and

To see what individual users think of GorillaDesk's cost and value, check out the review excerpts below.

“Cost efective for the smaller operation and intuitively designed to allow for growth within the company.”
Verified reviewer profile picture

Steven G.

CEO

“I have been used to using Pestpac software in my previous workplace but I chose GorillaDesk for my own business because of cost, ease of use, and help during the trial period.”
RM

Roger M.

Owner

“I really can't decide what I least like about the software, I guess it would be pricing everytime you add a user or a schedule it's an additional cost.”
LT

Linda T.

Operations Officer

GorillaDesk integrations (6)

Integrations rated by users

We looked at 271 user reviews to identify which products are mentioned as GorillaDesk integrations and how users feel about them.

Stripe logo
Stripe

Integration rating: 5.0 (1)

GorillaDesk support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
FAQs/Forum
Email/Help Desk
Phone Support

Training options

Webinars
Documentation
Live Online
Videos

GorillaDesk FAQs

Q. What type of pricing plans does GorillaDesk offer?

GorillaDesk has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. What are the benefits of using GorillaDesk?

GorillaDesk has everything you need to transform your business. From office management to field operations (and everything in between), we’ve got you covered.

Here are some of our favorite features:

• Client Manager: Tired of dealing with index cards and spreadsheets? It’s time you stop managing your contacts in silos. GorillaDesk makes it easy to track every detail of your professional relationships.

• Estimates: When you send a good-looking estimate, you tell prospects your work will look even better. GorillaDesk helps you generate custom estimates, track their status, and automatically follow up.

• Scheduling: GorillaDesk makes your life easy. With just a few clicks, you can create a job, choose a customer, and assign it to your team. This is job scheduling simplified!

• Routing: Cut your route planning time in half. GorillaDesk helps you build and customize your routes with a few clicks – job statuses, buffer times, starting locations, and more are taken into consideration.

• Invoicing: Don’t waste another second manually creating invoices or chasing people down for money when you can automate your entire billing process in just a few minutes with GorillaDesk.

• Email & SMS: Communicate with your customers before, during, and after the job. Remind them about upcoming appointments, let them know when you’re on the way, and follow up when the work is done.

• Customer Portal: Provide industry-leading service by allowing your customers to view quotes, check appointment details, pay invoices using a credit card, and so much more—all from your Customer Portal.

• Online Reviews: You know how important reviews and word-of-mouth are for your business. GorillaDesk makes it easy to request reviews and send customers to top review sites.

All of these features (and many more) are waiting for you inside GorillaDesk . . .

Start Your 14-Day FREE Trial Today!


Q. Who are the typical users of GorillaDesk?

GorillaDesk has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does GorillaDesk support?

GorillaDesk supports the following languages:
English


Q. Does GorillaDesk support mobile devices?

GorillaDesk supports the following devices:
Android, iPad, iPhone


Q. Does GorillaDesk offer an API?

No, GorillaDesk does not have an API available.


Q. What other apps does GorillaDesk integrate with?

GorillaDesk integrates with the following applications:
Zapier, Stripe


Q. What level of support does GorillaDesk offer?

GorillaDesk offers the following support options:
Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support

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