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Open Social Logo

Community, member, and engagement management software

Table of Contents

Open Social - 2026 Pricing, Features, Reviews & Alternatives

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Open Social overview

What is Open Social?

Open Social is a cloud-based community engagement software designed to help organizations create, deploy, and manage online spaces to streamline communication, collaboration, and engagement operations. It offers white-labeling capabilities, which enable enterprises to personalize the platform with custom colors, images, taxonomies, header and footer menus, and other elements.

Open Social enables administrators to design and run custom landing pages to promote groups, events, or discussions and notify members about community activities, news, or announcements via email. It offers a host of features such as mentions, email encryption, content management, multilingual translation, private messaging, push notifications, social sharing, geo-location filtering, and more. Members can create and configure the visibility of content across communities and groups and configure account status, login, privacy preferences, notification, and more.

Open Social lets site managers define and modify data policies, cookies consent, manage member profiles, activate Google Analytics for multiple pages, and gain insights into member activities. The integrated content management functionality allows users to monitor comments, highlight posts, and receive notifications about inappropriate content.

Starting price

Free

Alternatives

with better value for money

Open Social’s user interface

Ease of use rating:

Open Social reviews

Overall rating

4.4

/5

14

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.92/10
Rating distribution

5

4

3

2

1

10

2

1

0

1

Pros
“Great company to partner with. Extremely responsive and supportive.”
DM

David M.

Smart City Office

“The monthly sessions with our customer success manager [SENSITIVE CONTENT] are very nice for getting additional support in terms of developing and expanding the community.”
RW

Rogier W.

Community

“GUARANTEEING A BETTER ACTIVITY AND INTERACTION WITH CUSTOMERS ALLOWING TO EXPRESS THOSE YOU LIKE AND TO MENTION US;IF YOU WISH TO COMMUNICATE PRIVACY WITH ANY MEMBER, YOU CAN DO THEM.”
HC

Haydemar C.

Sales Promoter

Cons
“They also have the insensitivity of not informing what their list price is, many of the clients probably don't even know that they use drupal, an opensource software.”
OR

Olariu R.

Admin

“For open source/self hosted version there are many features missing.”
VB

Vishwadev B.

Senior Project Manager Tech

“Although open social works on Drupal (which is an open source CRM) it's not that easy to get off the beaten track.”
RW

Rogier W.

Community

Who uses Open Social?

Based on 14 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Nonprofit Organization Management
Civic & Social Organization
Computer Games
Computer Software
Others

Use cases

Community
Membership Management
Association Management
Customer Engagement

Open Social's key features

Most critical features, based on insights from Open Social users:

Event management
Member directory
Membership management
Content management
Customizable fields
Group management

All Open Social features

Features rating:

Member database
Access controls/permissions
Member communication
Knowledge base management
Member types
Membership renewals
Email marketing
Member portal
Mobile access
Moderation
Monitoring
Multi-Language
Personalization
Recognition management
Registration management
Reporting/Analytics
Search/Filter
Self service portal
Social media integration
Tagging
Visual analytics
Volunteer recruiting
Website management
@mentions
Activity tracking
Alerts/Notifications
API
Application management
Attendance tracking
Calendar management
Commenting/Notes
Committee management
Communication management
Customizable forms
Discussions/Forums
Email reminders
Enrollments/Onboarding
Filtering
Gamification
Ideation
Live chat
Member Communities

Open Social alternatives

Open Social logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
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Features
Value for Money
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ProClass logo
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149.95

Per month

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Ease of Use
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NationBuilder logo
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YourMembership logo
visit website

Starting from

3990

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Open Social pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Open Social price and value

Value for money rating:

To see what individual users think of Open Social's price and value, check out the review snippets below.

“Great company to partner with. Extremely responsive and supportive.”
DM

David M.

Smart City Office

“The monthly sessions with our customer success manager [SENSITIVE CONTENT] are very nice for getting additional support in terms of developing and expanding the community.”
RW

Rogier W.

Community

Open Social support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Phone Support
Email/Help Desk

Training options

Documentation
In Person
Live Online

Open Social FAQs

Q. What type of pricing plans does Open Social offer?

Open Social has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Open Social?

Open Social has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Open Social support?

Open Social supports the following languages:
English


Q. Does Open Social support mobile devices?

Open Social supports the following devices:
Android, iPad, iPhone


Q. Does Open Social offer an API?

Yes, Open Social has an API available for use.


Q. What other apps does Open Social integrate with?

Open Social integrates with the following applications:
Zoom Workplace, Twitter/X, Microsoft 365, LinkedIn for Business, Meta for Business, BigBlueButton


Q. What level of support does Open Social offer?

Open Social offers the following support options:
Chat, Knowledge Base, Phone Support, Email/Help Desk

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